Patient Administrator - Temp/Locum
تفاصيل الوظيفة
Choose how often (in days) you want to receive a notification: Number of positions: 1 Recruiter name: Natalie Williams Reference number: 52853 Mediclinic Airport Road Hospital | Abu Dhabi | United Arab Emirates
MAIN PURPOSE OF JOB
To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role.KEY RESPONSIBILITY AREAS
- To effectively and efficiently manage the patient appointment scheduling and registration process.
- To effectively and efficiently manage the medical insurance process and other related tasks.
- Effectively manage the billing and cash up process.
- To consistently meet customer service expectations by improving the quality of patient service.
REQUIRED EDUCATION
Essential: Completed secondary school education (Grade 12). Desired: Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance/accounting.REQUIRED EXPERIENCE
Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry. Desired: Experience in a Contact Centre or Healthcare environment.REQUIRED JOB SKILLS AND KNOWLEDGE
- Computer literacy and proficiency in MS Office applications.
- CRM (customer relations management) software applications.
- Hospital information systems.
- Knowledge of company policies and emergency codes.
- Knowledge of medical insurance terminologies and processes.
- Medical terminology and procedures.
- Numerical literacy.
- Patient scheduling and registration processes.
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