Manager (Social & Elderly Wellness) (Quality Assurance)

دوام كامل في a Laimoon Verified Company في Saudi Arabia

نُشرت يوم September 8, 2024

تفاصيل الوظيفة

Update your details, view your application and progress Manager (Social & Elderly Wellness) (Quality Assurance) Apply now Job no: 494836 Work type: Permanent Location: Eastern Categories: Elderly Service, Nursing, Social Work The JobDevelop and review service operation manuals and clinical protocols/guidelines of the Social and Elderly Wellness Section to ensure compliance of statutory requirements and corporate standards.Identify and set appropriate quality standards and parameters.Communicate quality standards and parameters to operation teams.Coordinate and conduct service operation reviews, identify potential risks and propose preventive/remedial measures.Coordinate and analyse feedback of tenants/service users and/or user satisfaction surveys to identify areas of improvements.Plan, organize and provide staff training to operation teams for preparing and equipping staff to provide quality services.Manage enquiries, feedbacks and complaints from tenants/service users/stakeholders.Perform other duties as assigned by the supervisor.The Person Degree holder in Social Work / Nursing / Health Sciences or equivalent. Minimum 8 years' relevant experience, including 3 years at management position; experience in services for the elderly is an advantage.Good connection with various service providers and stakeholders in elderly/health services.Good understanding of public affairs and community relations matters, sensitive to external political, social and economic environment.Good verbal and written communication skills.Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Strong analytical and problem-solving skills.Strong supervisory and leadership skills.

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