Customer Relationship Management Developer

Job Description: As a CRM Developer at GSource Technologies, you will be responsible for designing, developing, and implementing custom CRM solutions within our Bitrix24 self-hosted environment. Your primary focus will be on creating automation, developing backend functionalities, and integrating third-party systems to ensure seamless operations across various business units. Connect: Email: snehak@gsourcedata.com Phn: 020 - 67444039 Roles & Responsibilities:

• System Development and Customization:
• Develop, configure, and customize Bitrix24 self-hosted CRM to meet business needs.
• Implement and manage complex workflows and automations within the CRM.
• Create custom modules, components, and plugins to enhance CRM functionality.
• Develop and maintain custom scripts and applications using PHP, JavaScript, and Bitrix24 API.
• Integration and API Management:
• Integrate Bitrix24 with other enterprise systems and third-party applications.
• Manage API connections and ensure seamless data flow between systems.
• Develop and maintain RESTful APIs and web services.
• Database Management:
• Design, optimize, and manage MySQL databases used by the CRM system.
• Ensure data integrity and implement backup and recovery solutions.
• Monitor database performance and implement necessary optimizations.
• User Support and Training:
• Provide technical support to end-users and resolve CRM-related issues.
• Conduct training sessions for users to maximize their use of CRM functionalities.
• Create and maintain comprehensive documentation for developed solutions and processes.
• Performance Monitoring and Optimization:
• Monitor system performance and troubleshoot issues as they arise.
• Implement performance enhancements and ensure system scalability.
• Regularly update and patch the Bitrix24 system to maintain security and performance.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 2-5 years of experience as a CRM Developer, with a strong focus on Bitrix24 self-hosted systems.
• Proficiency in PHP, JavaScript, and SQL.
• Experience with Bitrix24 API and other relevant APIs.
• Strong understanding of CRM principles and best practices.
• Knowledge of web development frameworks and technologies.

• Experience with other CRM systems like Salesforce, Zoho CRM, or Microsoft Dynamics.
• Knowledge of front-end technologies like HTML, CSS, and Javascript.
• Experience with cloud platforms and services.
• Certification in Bitrix24 or other CRM platforms.