General Manager Catering and Events Busy Private School Campus (70309762)

General Manager Corporate Food Service and Catering (70309762)

Full-time

Province: BC

Bonus AIP Eligible: Yes

Grow your career with a company that shares your passion! Sodexo has an exciting opportunity to join our team as the General Manager, Corporate Services located in the Vancouver area. This role is Monday - Friday supporting a busy catering team. You will leverage your strong Health and Safety experience along with good financial acumen as well as lead your team through busy events. This role is Monday - Friday with some evenings and weekends required.

Sodexo offers a salary between $80K - $95K plus benefits from day one as well as paid vacation, Pension RRSP and so much more.

Reporting to the District Manager, you will be responsible for all aspects of our on-site client service operation. From overseeing day-to-day activities to shaping long-term strategies, your leadership will be instrumental in driving operational success.

Client Relationships & Contract Management

Provide local leadership and strategic direction to build client relationships with focus on innovations and new business opportunities to enhance profitability

Develop a local business strategy in line with current and emerging client needs that is aligned with overall operations strategy

Ensure delivery of contract services are aligned to the Service Level Agreement(s) and standards as required

Carry out regular contract performance audits and internal compliance audits to support the delivery of Sodexo compliance objectives

Identify opportunities for process improvements, innovations and service enhancements to drive client engagement and remain ahead of industry trends.

People

Lead by example; inspire your employees to follow your own actions

Lead a team of over 100 employees

Strong employee relations including the ability to manage diverse teams

Ability to work collaboratively with and build positive relationships

Lead full HR life cycle (recruitment, onboarding, training, performance, recognition, engagement, career development, etc.) for assigned site

Organization, planning and monitoring of employee daily activities

Business & Financial Acumen

Develop new and emerging business solutions for continuous growth and effective day-to-day operations

Create and analyze budget/P&L statements

Achieve financial goals through daily analysis of key KPI's of business operations and monthly business reviews

Proactive planning of future business growth plans, including expansion of scope of services

Culture & Compliance

Ensure that the site is compliant at all times for services delivered within scope, and ensure the rigorous means of recording these elements are maintained and regularly reviewed

Foster a strong health and safety culture, for our employees and our clients and customers

Lead diversity and inclusion initiatives

Advocate for corporate social responsibility

Drive creative innovation, ability to drive change

Desire for continuous improvement and growth in compliance with operating standards

Ensure unparalleled levels of guest satisfaction by maintaining high standards of service

Collaborate with support teams to develop and implement strategies to drive client engagement and revenue growth.

Embody Sodexo's core values: Service Spirit, Spirit of Progress and Team Spirit

Direct business practices that uphold Sodexo's mission and values

What You'll Need to Succeed:

5+ years of General Manager/Food Service leadership experience in a multi-outlet operation

Extensive Conference Services and high-end Catering experience, preferably in a large-scale hotel or conference centre

Post Secondary education in Hospitality Management or Business Administration

Strong financial acumen with the ability to manage budgets, analyze financial data, and drive profitability

Excellent client relationship and communication skills

A passion for culinary excellence and a keen understanding of trends in the food and hospitality industry

Exceptional interpersonal skills, with the ability to inspire and motivate large teams

Strong attention to detail and commitment to delivering unparalleled service

What Makes Sodexo Different:

Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

Flexible work environment

Competitive compensation & great employee benefits

Training and development programs

Countless opportunities for growth

Corporate responsibility & sustainability

An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more.

And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

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