Title Analyst - Customer Service & Order Management
دوام كامل
في Reading
في
Malaysia
نُشرت يوم September 3, 2024
تفاصيل الوظيفة
Title Analyst - Customer Service & Order Management
Responsibilities- Entire Spare Part Order Process Management (OTC)
- Process and coordinate RMA requests
- Service Support and Logistics as Back Office Function
- Order Management, mainly on RMA requests and coordinate refurbishment orders
- Overall order process management (SAP & SFDC)
- Support on Booking and Revenue Reporting
- Align with Finance and Selling Entity
- Logistics
- Prepare shipping documents
- Coordinate global shipments
- Experience in sales operations related jobs
- Experience of operating SAP and CRM (SFDC and BESS)
- Fluency in English; reading/writing and oral communication
- Bachelor degree in related discipline
- Minimum 2 years of relevant working experience
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