Geo Front End Collections

We are looking to hire " Geography Head - Front End Collections across Mumbai, Bangalore and Delhi locationInterested candidates share your resume on ankita.jadhav@piramal.comRoles and ResponsibilitiesDriving incremental & step change improvements: with an objective of maximising collections, identifying alerts/red flags including high risk and high impact customers, therefore controlling loss rates, and achieving cost efficiency The role has to focus on front end collections Identify and deliver improvements to the range of account treatment and negotiation options available to collection agents To build collection strategy in line with industry best practices meeting the broad objective of company policy Build and develop/modify fully value segmented collection processes Work closely with Analytics to Deliver Collections scorecards, detailed financial and behavioural trend analysis, and produce robust projections Get intuitive, easy to understand and insightful Dashboards developed/modified for easy of team and management reviews Get key reports and MIS automatedEssential RequirementsOverall 7+ years of experience in unsecured collections and related areas Preferably from NBFC/ Bank/ARC handling retail asset loans o Experience of managing SME/Business Loan/Unsecured portfolio preferred Result and numbers oriented, with proven expertise in leading delinquent accounts, recovery planning, effectuating Collection policies, managing wide risks and implementing mechanisms to mitigate risksExposure to work closely with in-house/out-sourced Analytics to develop collections scorecard, predictive and preventive models and tools would be preferred Proven skills in team supervision and relationship managementShould have strong network in the industry for quick referral hiring, agency feedback and empanelment etc.Exceptional communication abilities for cross functional navigation within the organization to ensure targets are accomplished and targets are metInterested candidates share your resume on ankita.jadhav@piramal.com PRB