Bell Attendant

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time. What You Will Do

• Review all materials concerning daily events, i.e., return guests, VIPs and function sheets.
• Escort arriving guests to their room, handling their luggage with care and efficiency and presenting the in-room orientation.
• Handle a guest room change request, assist departing guests with luggage, transportation requirements, etc.
• Store and retrieve guests’ luggage and belongings, answer telephones, deliver messages, packages, flowers, etc. to their guest rooms; run errands for guests and the concierge staff.
• Maintain a high standard of cleanliness in the lobby, at the Concierge Desk, the front entrance and the luggage storage areas.
• Call guests by their names and remember return guest's names.
• Project an image of friendliness, professionalism and willingness to provide personalized services to guests.
• Work closely with the Front Office, Valet Parking and door staff.
• Keep the Concierge well-informed as to any guest problems, special requests, complaints, etc.
• Maneuver luggage carts, heavy and awkward crates around the hotel.
• Report deficiencies noted in guest rooms and on guest floors to the Concierge staff.
• Follow-up on missed wake-up calls and any phones off the hooks.
• Collect and polish guest shoes.
• Be trained and able to complete related roles, i.e. door attendant, airport greeter etc.

• Excellent reading, writing and oral proficiency in the English & Arabic languages.
• Two + years’ experience working within a luxury hotel or similar environment is considered an asset.
• Excellent interpersonal skills and communication skills.
• Cross cultural sensitivity, and customer service orientation.
• Guest centricity and understanding the importance of guest’s preferences.
• Ability to work effectively under pressure.
• Requires attention to detail and problem-solving skills.

• Full board shared living accommodation in a high quality, well-resourced compound.
• Complimentary Discovery Nights at FS Hotels worldwide.
• Regular social and sporting events.
• Paid home leave tickets.
• Quality employee meals.
• Free transportation to and from work.