Senior Travel Consultant

دوام كامل في a Laimoon Verified Company في Saudi Arabia

نُشرت يوم August 27, 2024

تفاصيل الوظيفة

We are seeking an experienced and dynamic Senior Travel Consultant to join our team. The ideal candidate will be responsible for providing exceptional travel services to our clients, including leisure, corporate, and government sectors. This role requires in-depth knowledge of travel booking systems, excellent customer service skills, and the ability to manage complex travel itineraries.Key Responsibilities:Client Consultation:Provide expert advice to clients on travel destinations, packages, and products.Assess clients' travel needs and preferences to create customized travel itineraries.Assist clients with travel-related inquiries and provide solutions to travel issues.Booking and Reservations:Utilize GDS and other travel booking systems to book flights, hotels, car rentals, and other travel services.Ensure all bookings are accurate and comply with company policies and client requirements.Manage changes, cancellations, and rescheduling of travel plans as needed.Customer Service:Maintain a high level of customer service by promptly addressing client concerns and providing timely follow-ups.Build and maintain strong relationships with clients to encourage repeat business and referrals.Administrative Duties:Handle travel documentation, including visas, passports, and insurance.Prepare and process invoices, payments, and refunds.Maintain accurate records of all bookings and transactions.Team Collaboration:Work closely with other team members to ensure seamless travel experiences for clients.Participate in training sessions and stay updated on industry trends and best practices.Qualifications:Minimum of 5 years of experience in the travel industry, with a focus on consulting.Proficiency in Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.Strong knowledge of travel products, destinations, and industry regulations.Excellent communication and interpersonal skills.Ability to work independently and handle multiple tasks simultaneously.Strong problem-solving skills and attention to detail.Proficiency in Microsoft Office Suite and other travel-related software.Preferred Qualifications:Certification in Travel and Tourism or related field.Experience in managing corporate or government travel accounts.English Language.For apply through Email write the position in the subject : (HIDDEN TEXT)

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