Junior Airport IT Systems Administrator

Ryanair Labs is the technology brand of Ryanair, a start-up inside a corporation and a state of-the-art digital & IT innovation hub creating Europe’s Leading Travel Experience for customers. We have technology hubs across Europe including Dublin, Wrocław, Madrid and Portugal. As a result of our continued expansion, we want to hear from the best IT experts the European market has to offer to join Ryanair Labs. The Role: The Infrastructure team is currently hiring for a Junior Airport IT Systems Administrator. This role reports to the local Team Lead and our IT Service Manager, and it offers a permanent position based in Dublin. Responsibilities

• Oversee the ongoing maintenance and future planning needs of the company’s airport environment.
• Monitor the performance of the company’s airport infrastructure and make suggestions for improving efficiency.
• Image Hardware
• Possess a working knowledge of Active Directory.
• Support triage steps to determine User, PC, Network, or Application problems
• Monitor, update, and manage a ticket queue with the goal of resolving issues within agreed SLA’s
• Network printer installation / troubleshooting
• Site installations
• Manage and track inventory through the full Asset Management Life Cycle

Requirements

• 1+ years hands-on desktop support experience in a busy IT environment.
• Experience in remote and on-site PC fault diagnosis/troubleshooting
• Strong troubleshooting skills with PC hardware
• Knowledge of Active Directory, Win10/11, Microsoft365, Citrix, Printing, Symantec Antivirus, VPN,SCCM
• Excellent communication and documentation skills are essential
• Good team player
• Available to travel to airports across the Ryanair network on planned and short notice
• Ability to liaise with vendors and onsite leads/managers

• Please note: This role is based in our HQ in Swords, Dublin and frequent travel to airports across the Ryanair network will be required.

• Airport ID will be required for the successful candidate.

Benefits

• Competitive salary
• Discounted and unlimited travel to over 230 destinations
• Defined Contribution Pension Scheme
• Hybrid Working Model
• Death in Service Benefit – Up to 2 times of salary
• 20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service.
• Option for up to 5 additional unpaid leave days per year
• Cycle 2 Work Scheme
• Unrivalled career progression