Customer Success Associate/Sales (Karachi)

Perks HR Pvt. Ltd. is looking for a Customer Success Associate/Sales for our reputable client.Job description* Drive expansion and adoption of our software and services.* Manage the onboarding process for each new customer, from technical evaluation onwards* Assist the sales team in driving and managing renewals.* Maintain customer health and introduce new, valuable features as they become relevant on the customer journey.* Generate trust and credibility at multiple levels in existing accounts after purchase and through the sales cycle.* Assist in timely Collections from Customers* Contribute to initiatives outside of customer conversations that better the customer experience, both low-touch and high-touch.* Work cross-functionally with product, sales, and support team members to foster a strong sense of community and information sharing.Requirements:* 3+ Years of experience in a customer success or customer services role* BBA required. MBA Preferred.* Passion for Data and Fintech with attention to detail* Female candidates encouraged to Apply

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