IT Support Principal Engineer Jobs Dubai United Arab Emirate 2023 | Hexagon Geosystems
تفاصيل الوظيفة
IT Support Principal Engineer Jobs Dubai United Arab Emirate 2023 | Hexagon Geosystems
Description
Maintaining and upgrading existing software. Recommending new technologies that can help increase productivity. Supervising and overseeing the technical aspects of projects. Investigating software-related complaints and making necessary adjustments to ensure optimal software performance.
Responsibilities
Hexagon's Asset Lifecycle Intelligence division (Hexagon) is looking for an IT Support Engineer in Dubai.
Taking ownership of logged customer issues and ensure that a solution is delivered
Troubleshoot system, desktop/laptop and mobile problems, researching, diagnosing and solving hardware and software incidents
Respond to logged support calls within service level targets and timely escalating of unresolved issues to appropriate internal teams
Build new or replacement laptops/desktops for employees
#J-18808-Ljbffr IT & Technology
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