Financial Sales and Digital Service Manager - South Africa

About RedCloudRedCloud is leveraging AI-powered technology to break down the barriers to fair and profitable trade in emerging markets.RedCloud's Intelligent Open Commerce Platform connects FMCG Brands, Distributors, and Local Merchants on a single, equitable marketplace, empowering them with real-world insights and data to help them make better decisions. RedCloud enables FMCG Brands to seize new opportunities in emerging markets, facilitates access to more buyers & streamlines operations for Distributors, and helps Local Merchants spend more time selling products, not searching for them.The company comprises a highly diverse, dynamic team of driven talented people from over twenty different countries, speaking multiple languages, with a physical footprint in Africa, Europe, and Latin America. The role:The Digital Sales Specialist is responsible driving sales revenue and growth through digital channels, develop and execute digital sales strategies to meet or exceed sales targets. The role reports to Financial and Digital Services Manager. Responsibilities: Regular market visits with Field Agents, Retail and Sales teams in the region (Daily/Weekly)Assist in demonstrating the capabilities of our solutions to Field Agents, key customers and potential clients.Assist in driving onboarding of distributors to RedPay in collaboration with sales team (onboarding and digital trading)Ensure customers (Buyers/Sellers) complete KYC onboarding process inline with digital services policies.Ensure all KYC Verified customers are enabled to transact and escalate any pending user creation to the finance and digital services manager.Assist to Increase merchant adoption of Digital Payments, achieve 80% active ratio, and ensure repeat transactions are achieved.Support the Increased adoption of digital products MOM by AVG 10% i.e. airtime top up, bill payment and lending Monitor and escalate blockers and on the ground product performance based on market feedback to the finance and digital services manager.Grow organic trade via digital payments and align with the regional budgetsOn the field product training for new and existing field agentsRequirements: Relevant bachelor's degree, or equivalent combination of education and experienceMinimum of 3 years professional experience in digital payment space, FMCGExcellent verbal and written communication skillsStrong experience of analysing problems and resolving themKnowledge of the FMCG sector and digital commerce platforms is a plus.Keen attention to detail and adherence to deadlinesExperience in Sales (e-commerce, open commerce, and or Digital products)Ms PowerPoint, Ms Word, Ms ExcelEven if you don't fulfil every requirement, we encourage you to apply. Your distinct experiences and viewpoints may be exactly what we need.Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead, and to see our latest video on the mission we're on!RedCloud I We're growing!RedCloud I Red101 App I Open Commerce