Catalog Specialist

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You should excel in working with large-scale applications and frameworks and have outstanding communication.Roles and Responsibilities:This includes, but is not limited to: Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptionsIdentify patterns emerging in the audits and contribute to process/program improvementsProvide timely response to stakeholders on related tasks as per SOP and SLASystematically escalate problems to the relevant owners/ teams according to pre-determined processMaintain records of day to day work by updating trackers or workflow toolsMeet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarksUnderstand performance metrics for driving business goalsWork in a collaborative environment and contribute to the growth of the respective team/programDevelop a global perspective and understand the nuances of various geographies that Amazon operates in Basic Qualifications· Bachelor's degreeGood communication skills - both verbal and writtenDemonstrated ability to work in a teamSound problem solving ability and analytical skillsProven ability to work productively and efficiently in an independent settingExcellent attention to detail and work with the highest level of accuracyExperience 0-3 YearsPreferred Qualifications· Working Knowledge of MS Office products such as Word and ExcelExcellent communication and data presentation skillsFluent written and spoken English.Working Knowledge of MS Office products such as Word and ExcelExcellent communication and data presentation skillsFluent written and spoken English.The Last Mile Analytics & Quality Team in Hyderabad is looking for a Catalog Specialist who will act as the first level of support for address resolution, geocode correction maps edits, driver support and static route management in Last Mile along with other operational issues and activities related to Transportation process and optimization.Work location: Virtual. PRB