SSE - NET App Admin

Job Description:SSE - NET App Admin Position Description Level 2 | 5- 8 YRS • Minimum 5+ years of experience in storage adminstration and remote infrastructure management • 4+ years working experience in managing medium to large NetApp/EMC storage environment • Good experience in Netapp 7-Mode and C-mode administration/ Good knowledge of atleast 2 EMC enterprise class storage administration Hands on experience in configuring storage replication and restoration methods. • Responsible for resolving all technical incidents escalated by the L-1 team • Analyze Change Request; review change requests with the client & stake holders; validate the information and execute - High complexity; Critical & Emergency Changes • Participate in Problem Management review meetings and provide root cause analysis • Ability to handle and drive Incident Review bridges by identifying potential Problems; recommend solutions to be implemented • Preferable to have work experience on storage migration and storage upgrade projects • Responsible for SLA compliance • Communicate effectively (verbal and written) and clearly within the team and with all the stakeholders Good knowledge on ITIL process • Technical Certification on Netapp / EMC is desired and preferred. • Flexible to work on 24/7 rotational shifts PRB