Technology Learning Officer

Job Advert About the role Join our team within Government Technology Services as a Technology Learning Officer where you will be responsible for delivering end user training in a range of IT systems to people working across the Isle of Man Government. We're looking for someone who is passionate about IT, but more importantly, is passionate about and has experience of delivering training to a diverse group of people. In addition to supporting our Technology Learning Manager in upskilling our customers by delivering training, you will also help with the creation of user guides (written and visual), and e-learning courses and materials. Our philosophy in Customer Experience is about empowering our customers to have more confidence in their own IT skills and to encourage them to reach out to us when they need support with technology. If you like helping people, providing a good customer experience, and are experienced in training creation and delivery, we would love to hear from you. A workplace that invests in you ✔  A competitive salary that increases each 12 months until you reach the salary maximum. ✔  Annual leave starting from 21 days, a Privilege Day and all Manx and U.K. bank holidays; your annual leave will increase after your first year and again after your third year. ✔  A flexi-time scheme where you can accrue additional time worked to take as leave. ✔ Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements; the Isle of Man Government Unified Scheme or the Isle of Man Government Defined Contribution (DC) Arrangement. ✔  Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development. ✔  Discounted access to the NSC gym and island swimming pools as well as 1-to-1 support programmes and exercise classes with qualified instructors. ✔  Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues. ✔  Ability to take an unpaid career break after 3 years' service. ✔  Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment. ✔  Access to the Government staff canteen where you can purchase affordable meals, drinks and snacks. Working for the Isle of Man Public Service We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees' wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees. We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager. The Isle of Man Public Service is committed to creating an inclusive culture that celebrates . We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man. Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role. Things to note You will be based at 4th Floor, Markwell House, but this role does involve some travel to other government locations around the island to deliver training as and when necessary. Working from home may be possible too, following completion of a probationary period. A basic police check is required for this post, which the Isle of Man Government will cover the cost of for you. Please note a relocation package is not available for this role. Ready to apply? We want you to get the best out of your application, so we recommend reading our before applying to learn about our recruitment process.