Executive Housekeeper

Village N Life is a leading Tourism and Hospitality company based in the beautiful Camps Bay.If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you.Our leading luxury property seeks an experienced and detail orientated Executive Housekeeper to join our dynamic team.Main purpose of the position:To manage and control all Housekeeping standards laid down by the company, maximising revenue and profits to agreed budgetary limits. Ensure that all company polices and procedures are implemented and maintained. Continuous staff training and development. Housekeeping modules to be developed, implemented and maintain. Maintain high service levels to ensure highest guest satisfaction.Qualification and ExperienceApplicable tertiary qualification in Hospitality/ TourismMinimum of 3 year's experience in the same or similar positionProficiency in MS officeOPERA or similar PMS experienceDutiesManage the Housekeeping department efficiently in accordance with company policies and proceduresCoordinate all activities, duties and tasks with other departments to ensure that services are provided in an efficient and timely mannerTo ensure effective liaison between Reservations, Reservations, Front office, Housekeeping and maintenanceInvestigate complaints about services and equipment, and take corrective actionInspect and evaluate the physical conditions of facilities to determine the type of work to be doneResponsible for the overall cleanliness of rooms and public areasExecutive and supervisor to send daily maintenance issues not resolved, by the end of the day, to project leader, host manager, facilities managerEnsuring guest property left behind is logged and stored in a secure location for lost property, and inform host managerEnsure all rooms/units are serviced timeouslyMaintenance of departmental records and reportsstaff canteens inventory maintainedEnsure leave planners and policies are followedEnsure departmental induction manual is up to date and introduced to all new staffPrepare and submit annual budgetary information and updates as required by the Financial ManagerDue to the large volumes of applications received, only candidates that meet the minimum requirements will be contacted.If you have not heard back from us in 2 weeks, please consider your application as unsuccessful