Talent Development Consultant (Skills Development)

Position Description:As part of the People Shared Services that will provide excellent service and employee experience for our employees, the Talent Development Consultant's primary responsibility is talent development operational implementation within skills development, learning design and delivery). The incumbent will ensure professional consultation with the business (relevant line managers and employees) focused on delivering best customer service in a continuously improving efficient and effective way that achieves Service Level Agreement standards. As the Talent Development Consultant, your responsibilities will be:The delivery of talent development activities for skills development, learning design and delivery, byBuild relationships (internal; third parties) to ensure the execution of operational activitiesEnsuring the end-to-end instructional design of all training requirements (management skills; competencies; technical; product; systems; projects; etc)Ensuring the end-to-end management of all SETA funded programmes; BBBEE scorecard improvements; programme completion and absorption; and detailed tracking of all SETA activities to best meet reporting requirementsEnsuring the end-to-end delivery of TFG funded learning and development interventions - internally or externallyIdentify and manage potential risk related to all talent development activitiesContinuous focus on identifying opportunities for improvement in talent development processesContinuous focus on identifying risk to delivery and timeous escalation of any deviation to policy and company practiseAssist broader People Shared Services according to resource needs (valley periods, emergencies, projectsTo apply you need to have:HR Degree or relevant Qualification (essential)More than 5 years functional experience in Talent Development across the board (essential)Working understanding of Skills Development, Learning Design and DeliveryRegistered as a Skills Development FacilitatorProven experience in managing SETA funded programmes end to end, from grant applications, managing accreditation to managing the Claims processSolid experience in Learning Design and Learning DeliveryEffective project management, processes and timelines and the ability to work on multiple projects simultaneouslyPassionate about the user experience/customer servicePlanning and Organising SkillsExcellent interpersonal and communication skillsA 'can do' attitude with high service deliveryContinuous improvement performance mindsetUnderstanding of related policies and legislation and Retail contextUnderstanding of Retail, Financial Services, etc. highly advantageousResilient in the face of obstaclesAbility to work in fast paced environmentsPreference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.