الصفحة الرئيسية سنغافورة VP of People, Inclusion and Culture - SEA/K
الصفحة الرئيسية سنغافورة VP of People, Inclusion and Culture - SEA/K
VP of People, Inclusion and Culture - SEA/K
دوام كامل
في Universal music group
في
Singapore
نُشرت يوم May 30, 2024
تفاصيل الوظيفة
VP of People, Inclusion and Culture - SEA/K page is loaded
VP of People, Inclusion and Culture - SEA/K
Apply locations Singapore, Singapore posted on Posted 7 Days Ago job requisition id UMG-15230 We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. Role Summary With the continued potential of the SEA/K market and UMG’s plans for growth in the region, the VP of People, Inclusion and Culture (PIC) SEA/K, will be a key Executive business partner, a member of the SEA/K leadership team and an enabler of the company’s overall regional strategies. The VP of PIC will lead across Singapore, Philippines, Malaysia, Indonesia, Vietnam, Thailand and Korea. The VP of PIC will not only lead and develop the capabilities of UMG PIC function in the region but will also play a pivotal role in enabling the growth of the commercial business, enhancing management expertise and strategically shaping and nurturing a forward-thinking and positive culture for the company - whilst directly supporting the various territory MDs, regional executives and the CEO of SEA/K. Within the PIC function itself, this leader will oversee the whole PIC lifecycle and provide impactful end-to-end executive business partnering, whilst effectively designing and implementing new local processes and controls to facilitate transformational growth and ensuring best practice handling of Employee Relations issues. In addition to the regional specifics, the VP of PIC SEA/K will act as the focal point for the implementation for Global UMG people strategies, initiatives and systems whilst also helping ensure adherence to the UMG code of conduct. This role is based in Singapore but the incumbent will be required to travel regularly to partner with management in the territories of the region effectively. Your role:- Business Partnership:
- Support the CEO of SEA (K), the SEA/K territory MDs and other regional executives, in enhancing all aspects of their organizational capabilities to build best practice business structures, drive company success and maximise the achievement of people and commercial objectives across SEA/K.
- Strategic PIC Planning:
- Continually assess the PIC needs of UMG operation in the region and along with the CEO of SEA/K and the SVP of PIC, develop a strategic plan to address the requirements of each location.
- This will include the creation and maintenance of action plans covering (amongst other areas) talent acquisition, onboarding, learning & development, leadership and management development, employee relations, systems and administration.
- Organisational Development:
- Develop optimal structures and clear accountabilities, ensuring the right people are in the right roles to maximize team performance and achieve goals as the business and organization continues to evolve.
- Ensure a cohesive talent acquisition philosophy for each market, and that the recruiting processes attracts the highest calibre of candidates for all positions.
- Roll out effective management training processes to ensure business leaders are provided with appropriate tools
- Code of Conduct Compliance / Policy development:
- Ensure and enforce strict compliance with UMG’s code of conduct and other business and PIC policies and procedures across each territory.
- In conjunction with the SEA(K) CFO, the SVP of Legal and Business affairs and the UMG compliance team, act as a trusted and impartial guide to the CEO of SEA/K, the territory MDs and other executives to ensure they maintain proper adherence to the code of conduct and other compliance related policies.
- Take ownership of and responsibility for, all significant ER issues in the region. Ensure proper process is followed for any ER scenario, escalating any issues or concerns appropriately where required.
- Other Business Support:
- Develop and maintain strong and effective working relationships with all colleagues and support cross-functional teamwork within the SEA(K) and Greater China region, the London based AMEA team and the UMG head office in L.A.
- Partner with leadership to transfer and embed UMG culture to any acquisitions as appropriate.
- Manage and implement solutions related to workforce analytics and HRIS. Ensure in partnership with the CFO OF SEA(K), that staff costs are managed effectively and in line with the overall company budget, plans and strategy.
- Functional Management:
- Build, develop and grow an efficient and effective PIC function that is aligned with the needs of the organisation, the company culture and serves as a true partner to the business.
- Manage an effective PIC Dept ensuring the smooth running of each PIC element, the growth and development of all PIC employees and ensures the continued trust and confidence of the business as regards their work with the PIC function.
- 12+ years’ management experience in PIC, including PIC generalist and business partnering roles, with particular strengths in talent acquisition and embedding PIC processes.
- Experience in learning & development, organizational development, employee relations, compliance, PIC administration, etc.
- Experience in Media or sectors with similar business dynamics and requirements preferred.
- Experience and understanding of matrixed and functional reporting relationships.
- 5-10+ years’ working experience in the SEA (K) region
- Understanding of relevant labour and employment laws and regulations in Korea, Singapore, The Philippines, Malaysia, Indochina, Indonesia, Thailand & Vietnam (or the majority of these territories)
- 8+ years’ experience in a multinational or international corporate environment with exposure to stringent compliance and governance codes
- Undergraduate degree in business or related field an advantage
- Fluent in English and at least one local territory language (fluency in or understanding of more than one local language an advantage).
- Spends time and probes to develop a clear perception of employees’ behaviours and how these impact performance.
- Gives critical feedback in behavioural terms and discusses suggestions for improvement.
- Creates / Uses existing relevant programs to support employees’ career growth in individual ways.
- Creates / Uses a management development process to focus the development effort for the leadership team.
- Deploys effective negotiation skills in an organizationally astute manner. Able to engender and build a culture where all sides act as true peers and decisions are shared.
- Works cross-functionally and in a highly inclusive manner to achieve results through influence and the use of soft power in a positive and collaborative way.
- Takes a proactive approach in communicating. Spends time identifying all internal and external stakeholders. Meeting or connects with all of them to shape a consensus when required.
- Employs strong interpersonal, teaming and communication skills at all levels and across regions and cultures, with the ability to challenge and influence at senior levels and sustain independent views.
- Acts to surpass goals, seizing opportunities to gain successful outcomes, even under adverse circumstances.
- Sets goals that are ambitious but realistic for themselves and their team, geared to organizational objectives. Understands principles of continuous improvement and innovation.
- Passionate about music, digital, mobile, social networks, innovation and disruption.
- Attentive to important details but also decisive/cuts through as needed.
- Possesses bias for action and results.
- Able to follow up systematically and execute efficiently.
- Constantly strives for self-improvement and innovation, and to exceed expectations.
- Resourceful, proactive, hands-on, and willing to pursue objectives relentlessly and tenaciously.
- Effective in fast-paced and entrepreneurial circumstances. Flexible and adaptable in complex, ambiguous and fluid situations and a constantly evolving environment.
- Good organization and project planning and multi-tasking skills with the ability to manage priorities and complexity.
- Strong written and oral communications skills with the ability to convey complex information to audiences at all levels in an articulate and compelling manner.
- Shows the highest standards of honesty, integrity, discretion, principled leadership and business ethics.
Job Category:
People, Inclusion & Culture #J-18808-LjbffrApply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Notice (8): Use of undefined constant border - assumed 'border' [APP/View/Jobs/externalview.ctp, line 206]Code Context'title'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
'alt'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
border=>"0"
$viewFile = '/var/www/html/laimoon/View/Jobs/externalview.ctp' $dataForView = array( 'uaPopup' => '', 'Urls' => array( 'providers' => 'https://providers.laimoon.com', 'recruiters' => 'https://partners.laimoon.com', 'canonical' => 'https://jobs.laimoon.com', 'courses' => 'https://courses.laimoon.com', '7days' => 'http://courses.7daysindubai.com', 'careers' => 'http://careers.7daysindubai.com', 'careerguide' => 'https://laimoon.com', 'jobs' => 'https://jobs.laimoon.com', 'cms' => 'http://cms.laimoon.com', 'profiles' => 'https://profiles.laimoon.com' ), 'availLocations' => array( 'uae' => array( 'name' => 'UAE', 'country_id' => '2', 'country_code' => 'ae', 'slug' => 'uae', 'global_location_id' => '225', 'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225', 'currency' => 'AED', 'currency_name' => 'UAE Dirham', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Dubai', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'saudi' => array( 'name' => 'Saudi Arabia', 'country_id' => '183', 'country_code' => 'sa', 'slug' => 'saudi', 'global_location_id' => '187', 'rel_gloc_ids' => '274,273,272,271,269,268,267,266,265,264,263,262,261,260,259,258,257,256,255,254,253,187', 'currency' => 'SAR', 'currency_name' => 'Saudi Riyal', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Riyadh', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'india' => array( 'name' => 'India', 'country_id' => '99', 'country_code' => 'in', 'slug' => 'india', 'global_location_id' => '100', 'rel_gloc_ids' => '100,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,976,994,1263,1264', 'currency' => 'INR', 'currency_name' => 'Indian Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kolkata', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'south-africa' => array( 'name' => 'South Africa', 'country_id' => '236', 'country_code' => 'za', 'slug' => 'south-africa', 'global_location_id' => '197', 'rel_gloc_ids' => '197,498,499,500,501,502,503,504', 'currency' => 'ZAR', 'currency_name' => 'South African Rand', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Johannesburg', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'egypt' => array( 'name' => 'Egypt', 'country_id' => '61', 'country_code' => 'eg', 'slug' => 'egypt', 'global_location_id' => '64', 'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115', 'currency' => 'EGP', 'currency_name' => 'Egyptian pound', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Africa/Cairo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'singapore' => array( 'name' => 'Singapore', 'country_id' => '188', 'country_code' => 'sg', 'slug' => 'singapore', 'global_location_id' => '192', 'rel_gloc_ids' => '192,382,432,438,445,453', 'currency' => 'SGD', 'currency_name' => 'Singapore Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Singapore', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'qatar' => array( 'name' => 'Qatar', 'country_id' => '178', 'country_code' => 'qa', 'slug' => 'qatar', 'global_location_id' => '176', 'rel_gloc_ids' => '176,252', 'currency' => 'QAR', 'currency_name' => 'Qatar Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Qatar', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'pakistan' => array( 'name' => 'Pakistan', 'country_id' => '169', 'country_code' => 'pk', 'slug' => 'pakistan', 'global_location_id' => '164', 'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071', 'currency' => 'PKR', 'currency_name' => 'Pakistani rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Karachi', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'kuwait' => array( 'name' => 'Kuwait', 'country_id' => '116', 'country_code' => 'kw', 'slug' => 'kuwait', 'global_location_id' => '116', 'rel_gloc_ids' => '116,276,277,278,279,280,281', 'currency' => 'KWD', 'currency_name' => 'Kuwait Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuwait', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'oman' => array( 'name' => 'Oman', 'country_id' => '163', 'country_code' => 'om', 'slug' => 'oman', 'global_location_id' => '163', 'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291', 'currency' => 'OMR', 'currency_name' => 'Oman Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Muscat', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'jordan' => array( 'name' => 'Jordan', 'country_id' => '106', 'country_code' => 'jo', 'slug' => 'jordan', 'global_location_id' => '110', 'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239', 'currency' => 'JOD', 'currency_name' => 'Jordanian Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Amman', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'philippines' => array( 'name' => 'Philippines', 'country_id' => '168', 'country_code' => 'ph', 'slug' => 'philippines', 'global_location_id' => '171', 'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262', 'currency' => 'PHP', 'currency_name' => 'Philippine Peso', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Manila', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'bahrain' => array( 'name' => 'Bahrain', 'country_id' => '23', 'country_code' => 'bh', 'slug' => 'bahrain', 'global_location_id' => '17', 'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277', 'currency' => 'BHD', 'currency_name' => 'Bahrain Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bahrain', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'sri-lanka' => array( 'name' => 'Sri Lanka', 'country_id' => '123', 'country_code' => 'lk', 'slug' => 'sri-lanka', 'global_location_id' => '200', 'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086', 'currency' => 'LKR', 'currency_name' => 'Sri Lankan rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Colombo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'united-kingdom' => array( 'name' => 'United Kingdom', 'country_id' => '74', 'country_code' => 'gb', 'slug' => 'united-kingdom', 'global_location_id' => '226', 'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267', 'currency' => 'GBP', 'currency_name' => 'British Pound', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/London', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'malaysia' => array( 'name' => 'Malaysia', 'country_id' => '149', 'country_code' => 'my', 'slug' => 'malaysia', 'global_location_id' => '131', 'rel_gloc_ids' => '131,131,980,1051', 'currency' => 'MYR', 'currency_name' => 'Ringgit', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuala_Lumpur', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nepal' => array( 'name' => 'Nepal', 'country_id' => '159', 'country_code' => 'np', 'slug' => 'nepal', 'global_location_id' => '151', 'rel_gloc_ids' => '151,981,1096,1097,1098', 'currency' => 'NPR', 'currency_name' => 'Nepalese Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kathmandu', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nigeria' => array( 'name' => 'Nigeria', 'country_id' => '155', 'country_code' => 'ng', 'slug' => 'nigeria', 'global_location_id' => '158', 'rel_gloc_ids' => '158,995,996,997,1095', 'currency' => 'NGN', 'currency_name' => 'Nigerian Naira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Lagos ', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'newzealand' => array( 'name' => 'New Zealand', 'country_id' => '162', 'country_code' => 'nz', 'slug' => 'newzealand', 'global_location_id' => '155', 'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083', 'currency' => 'NZD', 'currency_name' => 'New Zealand Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Pacific/Auckland', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'brasil' => array( 'name' => 'Brasil', 'country_id' => '29', 'country_code' => 'br', 'slug' => 'brasil', 'global_location_id' => '30', 'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013', 'currency' => 'BRL', 'currency_name' => 'Brazilian Real', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'America/Sao_Paulo', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'portugal' => array( 'name' => 'Portugal', 'country_id' => '175', 'country_code' => 'pt', 'slug' => 'portugal', 'global_location_id' => '174', 'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Europe/Lisbon', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'canada' => array( 'name' => 'Canada', 'country_id' => '36', 'country_code' => 'ca', 'slug' => 'canada', 'global_location_id' => '38', 'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025', 'currency' => 'CAD', 'currency_name' => 'Canadian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Canada/Saskatchewan', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'united-states' => array( 'name' => 'United States', 'country_id' => '221', 'country_code' => 'us', 'slug' => 'united-states', 'global_location_id' => '227', 'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'America/New_York', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'angola' => array( 'name' => 'Angola', 'country_id' => '9', 'country_code' => 'ao', 'slug' => 'angola', 'global_location_id' => '6', 'rel_gloc_ids' => '6,1016,1091,1092,1093,1094', 'currency' => 'AOA', 'currency_name' => 'Angolan Kwanza', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Africa/Luanda', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'australia' => array( 'name' => 'Australia', 'country_id' => '14', 'country_code' => 'au', 'slug' => 'australia', 'global_location_id' => '13', 'rel_gloc_ids' => '13,1026,1027,1028,1029,1030', 'currency' => 'AUD', 'currency_name' => 'Australian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Australia/Melbourne', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'kenya' => array( 'name' => 'Kenya', 'country_id' => '108', 'country_code' => 'ke', 'slug' => 'kenya', 'global_location_id' => '112', 'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079', 'currency' => 'KES', 'currency_name' => 'Kenyan Shilling', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Nairobi', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ghana' => array( 'name' => 'Ghana', 'country_id' => '78', 'country_code' => 'gh', 'slug' => 'ghana', 'global_location_id' => '83', 'rel_gloc_ids' => '83,1033,1034,1072,1073,1074', 'currency' => 'GHS', 'currency_name' => 'Ghanaian Cedi', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Accra', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ireland' => array( 'name' => 'Ireland', 'country_id' => '98', 'country_code' => 'ie', 'slug' => 'ireland', 'global_location_id' => '104', 'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Dublin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'vietnam' => array( 'name' => 'Vietnam', 'country_id' => '229', 'country_code' => 'vn', 'slug' => 'vietnam', 'global_location_id' => '234', 'rel_gloc_ids' => '234,1170,1171', 'currency' => 'VND', 'currency_name' => 'Vietnamese Dong', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Ho_Chi_Minh', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'cyprus' => array( 'name' => 'Cyprus', 'country_id' => '51', 'country_code' => 'cy', 'slug' => 'cyprus', 'global_location_id' => '55', 'rel_gloc_ids' => '55,1230,1231,1232,1233', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Nicosia', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'malta' => array( 'name' => 'Malta', 'country_id' => '144', 'country_code' => 'mt', 'slug' => 'malta', 'global_location_id' => '134', 'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Malta', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'maldives' => array( 'name' => 'Maldives', 'country_id' => '146', 'country_code' => 'mv', 'slug' => 'maldives', 'global_location_id' => '132', 'rel_gloc_ids' => '132,1172', 'currency' => 'MVR', 'currency_name' => 'Maldivian rufiyaa', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Indian/Maldives', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'turkey' => array( 'name' => 'Turkey', 'country_id' => '213', 'country_code' => 'tr', 'slug' => 'turkey', 'global_location_id' => '219', 'rel_gloc_ids' => '219,1173,1174,1175,1176', 'currency' => 'TRY', 'currency_name' => 'Turkish lira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Istanbul', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'thailand' => array( 'name' => 'Thailand', 'country_id' => '206', 'country_code' => 'th', 'slug' => 'thailand', 'global_location_id' => '213', 'rel_gloc_ids' => '213,1177', 'currency' => 'THB', 'currency_name' => 'Baht', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bangkok', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'hong-kong' => array( 'name' => 'Hong Kong', 'country_id' => '91', 'country_code' => 'hk', 'slug' => 'hong-kong', 'global_location_id' => '97', 'rel_gloc_ids' => '97', 'currency' => 'HKD', 'currency_name' => 'Hong Kong dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Hong_Kong', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'germany' => array( 'name' => 'Germany', 'country_id' => '53', 'country_code' => 'de', 'slug' => 'germany', 'global_location_id' => '82', 'rel_gloc_ids' => '82,1178,1179,1180,1181,1182,1183,1184,1185,1186,1187', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Berlin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'netherlands' => array( 'name' => 'Netherlands', 'country_id' => '157', 'country_code' => 'nl', 'slug' => 'netherlands', 'global_location_id' => '152', 'rel_gloc_ids' => '152,1188,1189,1190,1191,1192,1193', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Amsterdam', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'japan' => array( 'name' => 'Japan', 'country_id' => '107', 'country_code' => 'jp', 'slug' => 'japan', 'global_location_id' => '108', 'rel_gloc_ids' => '108,1327,1328,1329,1330,1331,1332,1333,1334,1335,1336,1337', 'currency' => 'YEN', 'currency_name' => 'Japanese yen', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Search Results Web results Asia/Tokyo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'global' => array( 'name' => 'Global', 'country_id' => (int) 251, 'country_code' => 'on', 'slug' => 'global', 'global_location_id' => '275', 'rel_gloc_ids' => '275', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => null, 'job_location' => '0', 'published' => '1', 'show' => '1' ) ), 'currentLocation' => array( 'name' => 'Singapore', 'country_id' => '188', 'country_code' => 'sg', 'slug' => 'singapore', 'global_location_id' => '192', 'rel_gloc_ids' => '192,382,432,438,445,453', 'currency' => 'SGD', 'currency_name' => 'Singapore Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Singapore', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'cityLists' => array( (int) 0 => array( 'name' => 'Dubai', 'slug' => 'dubai' ), (int) 1 => array( 'name' => 'Abu Dhabi', 'slug' => 'abu-dhabi' ), (int) 2 => array( 'name' => 'Ras al Khaimah', 'slug' => 'ras-al-khaimah' ), (int) 3 => array( 'name' => 'Al Ain', 'slug' => 'al-ain' ), (int) 4 => array( 'name' => 'Sharjah', 'slug' => 'sharjah' ), (int) 5 => array( 'name' => 'Fujairah', 'slug' => 'fujairah' ), (int) 6 => array( 'name' => 'Ajman', 'slug' => 'ajman' ), (int) 7 => array( 'name' => 'Umm Al Quwain', 'slug' => 'umm-al-quwain' ) ), 'menuState' => 'loggedoutmenu', 'showCVReviewLink' => true, 'profileInfo' => array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '4844', 'contributedJobCount' => '24', 'courseCount' => null ), 'environment' => 'production', 'langUrlPrefix' => 'ar/', 'langUrl' => 'https://jobs.laimoon.com/ar/', 'themeUrl' => 'https://jobs.laimoon.com/', 'siteUrl' => 'https://jobs.laimoon.com/', 'staticUrl' => 'https://cdn.laimoon.com/jobs/', 'langCode' => 'ar', 'pageScripts' => array( (int) 0 => 'page_script' ), 'pageName' => 'externalview', 'courseUrl' => 'https://courses.laimoon.com/ar/', 'onlineCourses' => array( (int) 0 => array( 'Course' => array( [maximum depth reached] ), 'CourseProvider' => array( [maximum depth reached] ), 'CourseTranslation' => array( [maximum depth reached] ), 'Profile' => array([maximum depth reached]) ), (int) 1 => array( 'Course' => array( [maximum depth reached] ), 'CourseProvider' => array( [maximum depth reached] ), 'CourseTranslation' => array( [maximum depth reached] ), 'Profile' => array([maximum depth reached]) ) ), 'job' => array( 'Job' => array( 'id' => '43575658', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'VP of People, Inclusion and Culture - SEA/K', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p> VP of People, Inclusion and Culture - SEA/K page is loaded <h3> VP of People, Inclusion and Culture - SEA/K </h3> Apply locations Singapore, Singapore posted on Posted 7 Days Ago job requisition id UMG-15230 <p> We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. </p><p><b><u> Role Summary </u></b></p><p> With the continued potential of the SEA/K market and UMG’s plans for growth in the region, the VP of People, Inclusion and Culture (PIC) SEA/K, will be a key Executive business partner, a member of the SEA/K leadership team and an enabler of the company’s overall regional strategies. The VP of PIC will lead across Singapore, Philippines, Malaysia, Indonesia, Vietnam, Thailand and Korea. </p><p> The VP of PIC will not only lead and develop the capabilities of UMG PIC function in the region but will also play a pivotal role in enabling the growth of the commercial business, enhancing management expertise and strategically shaping and nurturing a forward-thinking and positive culture for the company - whilst directly supporting the various territory MDs, regional executives and the CEO of SEA/K. </p><p> Within the PIC function itself, this leader will oversee the whole PIC lifecycle and provide impactful end-to-end executive business partnering, whilst effectively designing and implementing new local processes and controls to facilitate transformational growth and ensuring best practice handling of Employee Relations issues. In addition to the regional specifics, the VP of PIC SEA/K will act as the focal point for the implementation for Global UMG people strategies, initiatives and systems whilst also helping ensure adherence to the UMG code of conduct. </p><p> This role is based in Singapore but the incumbent will be required to travel regularly to partner with management in the territories of the region effectively. </p><p><b><u> Your role: </u></b></p><ul><li><b> Business Partnership: </b><ul><li> Support the CEO of SEA (K), the SEA/K territory MDs and other regional executives, in enhancing all aspects of their organizational capabilities to build best practice business structures, drive company success and maximise the achievement of people and commercial objectives across SEA/K. </li></ul></li></ul><ul><li><b> Strategic PIC Planning: </b><ul><li> Continually assess the PIC needs of UMG operation in the region and along with the CEO of SEA/K and the SVP of PIC, develop a strategic plan to address the requirements of each location. </li><li> This will include the creation and maintenance of action plans covering (amongst other areas) talent acquisition, onboarding, learning & development, leadership and management development, employee relations, systems and administration. </li></ul></li></ul><ul><li><b> Organisational Development: </b><ul><li> Develop optimal structures and clear accountabilities, ensuring the right people are in the right roles to maximize team performance and achieve goals as the business and organization continues to evolve. </li><li> Ensure a cohesive talent acquisition philosophy for each market, and that the recruiting processes attracts the highest calibre of candidates for all positions. </li><li> Roll out effective management training processes to ensure business leaders are provided with appropriate tools </li></ul></li></ul><ul><li><b> Code of Conduct Compliance / Policy development: </b><ul><li> Ensure and enforce strict compliance with UMG’s code of conduct and other business and PIC policies and procedures across each territory. </li><li> In conjunction with the SEA(K) CFO, the SVP of Legal and Business affairs and the UMG compliance team, act as a trusted and impartial guide to the CEO of SEA/K, the territory MDs and other executives to ensure they maintain proper adherence to the code of conduct and other compliance related policies. </li><li> Take ownership of and responsibility for, all significant ER issues in the region. Ensure proper process is followed for any ER scenario, escalating any issues or concerns appropriately where required. </li></ul></li></ul><ul><li><b> Other Business Support: </b><ul><li> Develop and maintain strong and effective working relationships with all colleagues and support cross-functional teamwork within the SEA(K) and Greater China region, the London based AMEA team and the UMG head office in L.A. </li><li> Partner with leadership to transfer and embed UMG culture to any acquisitions as appropriate. </li><li> Manage and implement solutions related to workforce analytics and HRIS. Ensure in partnership with the CFO OF SEA(K), that staff costs are managed effectively and in line with the overall company budget, plans and strategy. </li></ul></li></ul><ul><li><b> Functional Management: </b><ul><li> Build, develop and grow an efficient and effective PIC function that is aligned with the needs of the organisation, the company culture and serves as a true partner to the business. </li><li> Manage an effective PIC Dept ensuring the smooth running of each PIC element, the growth and development of all PIC employees and ensures the continued trust and confidence of the business as regards their work with the PIC function. </li></ul></li></ul><p><b><u> About you: </u></b></p><p> The VP of PIC - SEA/K, is a PIC professional and true business partner, with highly effective leadership, communication and stakeholder management skills. They will have a strong organisational development track record and a business mindset. </p><p><b><u> Ideal Experience </u></b></p><ul><li>12+ years’ management experience in PIC, including PIC generalist and business partnering roles, with particular strengths in talent acquisition and embedding PIC processes. </li><li> Experience in learning & development, organizational development, employee relations, compliance, PIC administration, etc. </li><li> Experience in Media or sectors with similar business dynamics and requirements preferred. </li><li> Experience and understanding of matrixed and functional reporting relationships. </li><li>5-10+ years’ working experience in the SEA (K) region </li><li> Understanding of relevant labour and employment laws and regulations in Korea, Singapore, The Philippines, Malaysia, Indochina, Indonesia, Thailand & Vietnam (or the majority of these territories)</li><li>8+ years’ experience in a multinational or international corporate environment with exposure to stringent compliance and governance codes </li><li> Undergraduate degree in business or related field an advantage </li><li> Fluent in English and at least one local territory language (fluency in or understanding of more than one local language an advantage). </li></ul><p><b><u> Critical Leadership Capabilities </u></b></p><p><b> Building People Capability </b></p><ul><li> Spends time and probes to develop a clear perception of employees’ behaviours and how these impact performance. </li><li> Gives critical feedback in behavioural terms and discusses suggestions for improvement. </li><li> Creates / Uses existing relevant programs to support employees’ career growth in individual ways. </li><li> Creates / Uses a management development process to focus the development effort for the leadership team. </li></ul><p><b> Collaborating and Influencing </b></p><ul><li> Deploys effective negotiation skills in an organizationally astute manner. Able to engender and build a culture where all sides act as true peers and decisions are shared. </li><li> Works cross-functionally and in a highly inclusive manner to achieve results through influence and the use of soft power in a positive and collaborative way. </li><li> Takes a proactive approach in communicating. Spends time identifying all internal and external stakeholders. Meeting or connects with all of them to shape a consensus when required. </li><li> Employs strong interpersonal, teaming and communication skills at all levels and across regions and cultures, with the ability to challenge and influence at senior levels and sustain independent views. </li></ul><p><b> Driving Business Goals </b></p><ul><li> Acts to surpass goals, seizing opportunities to gain successful outcomes, even under adverse circumstances. </li><li> Sets goals that are ambitious but realistic for themselves and their team, geared to organizational objectives. Understands principles of continuous improvement and innovation. </li></ul><p><b><u> Personal Characteristics </u></b></p><ul><li> Passionate about music, digital, mobile, social networks, innovation and disruption. </li><li> Attentive to important details but also decisive/cuts through as needed. </li><li> Possesses bias for action and results. </li><li> Able to follow up systematically and execute efficiently. </li><li> Constantly strives for self-improvement and innovation, and to exceed expectations. </li><li> Resourceful, proactive, hands-on, and willing to pursue objectives relentlessly and tenaciously. </li><li> Effective in fast-paced and entrepreneurial circumstances. Flexible and adaptable in complex, ambiguous and fluid situations and a constantly evolving environment. </li><li> Good organization and project planning and multi-tasking skills with the ability to manage priorities and complexity. </li><li> Strong written and oral communications skills with the ability to convey complex information to audiences at all levels in an articulate and compelling manner. </li><li> Shows the highest standards of honesty, integrity, discretion, principled leadership and business ethics. </li></ul><p><b> Interested? Please follow the link to submit your application today! </b><br> Note: Only shortlisted applicants will be contacted. </p><p><br><b> About us: </b></p><p> Universal Music Group (UMG) is the world leader in music-based entertainment, with a broad array of businesses engaged in recorded music, music publishing, merchandising and audiovisual content in more than 60 countries. </p><p> Featuring the most comprehensive catalog of recordings and songs across every musical genre, UMG identifies and develops artists and produces and distributes the most critically acclaimed and commercially successful music in the world. Committed to artistry, innovation and entrepreneurship, UMG fosters the development of services, platforms and business models in order to broaden artistic and commercial opportunities for our artists and create new experiences for fans. </p><p> UMG's catalog is marketed through two distinct divisions, Universal Music Enterprises (in the U.S.) and Universal Strategic Marketing (outside the U.S.). UMG also includes Universal Music Publishing Group, one of the industry's premier music publishing operations worldwide and Bravado, the leading provider of consumer, lifestyle and branding services to recording artists and entertainment brands around the world. <p></p> <h3><br><u><b> Job Category: </b></u></h3> People, Inclusion & Culture #J-18808-Ljbffr', 'course_qualifications' => null, 'global_location_id' => '192', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => 'Full time', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '116243', 'company_name' => 'Universal Music Group', 'external_apply_url' => 'https://sg.jooble.org/external/2252898732482470482?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_sg&extra_ars_request_id=82c442df65202ad504cd169ce87d59ea', 'external_short_url' => '2252898732482470482', 'apply_url' => null, 'contributed' => '0', 'created' => '2024-05-30 03:54:30', 'published' => '2024-05-30 03:54:30', 'closed_time' => null, 'updated' => '2024-05-30 03:54:30', 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '113', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '192', 'display_name' => 'Singapore', 'name_ar' => null, 'country_id' => '188', 'Country' => array( [maximum depth reached] ) ), 'Company' => array( 'id' => '116243', 'name' => 'universal music group', 'website' => 'http://www.universalmusic.fr', 'verified' => '0', 'photo' => 'Universal_Music_Group_c4d60f70-2010-11ea-8d2e-73c648fe9348.jpeg', 'details' => null, 'display_details' => '' ), 'Industry' => array(), 'Tag' => array() ), 'jobsList' => array(), 'courses' => array(), 'promotedCourses' => array(), 'referer' => '/', 'urlKeyword' => 'VP ', 'profile' => array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '4844', 'contributedJobCount' => '24', 'courseCount' => null ), 'askLogin' => true, 'jobLinkTitle' => 'VP ', 'renderSchema' => 'yes', 'title_for_layout' => 'VP of People, Inclusion and Culture - SEA/K jobs in universal music group in Singapore.', 'page_description' => 'Apply to VP of People, Inclusion and Culture - SEA/K jobs in universal music group in Singapore.Find similar vacancies, jobs and salary information in Singapore.', 'locationForTitle' => 'Singapore', 'currentJobCity' => array( 'id' => '192', 'display_name' => 'Singapore', 'name_ar' => null, 'country_id' => '188', 'Country' => array( 'name' => 'Singapore', 'id' => '188', 'slug' => 'singapore', 'code' => 'SG' ) ), 'jobCompanyPage' => array( 'CompanyPage' => array( 'id' => '54149', 'title' => 'universal music group', 'slug' => 'universal-music-group-6' ), 'CompanyPageTranslation' => array( 'id' => null, 'company_page_id' => null, 'title' => null, 'slug' => null, 'summary' => null, 'description' => null, 'meta_title' => null, 'meta_description' => null, 'meta_keywords' => null, 'company_matching_keywords' => null, 'draft' => null, 'lang_code' => null ) ), 'location' => 'Singapore', 'breadCrumbs' => array( 'Job Details' => '' ), 'relCourseBanner' => array( 'relatedUrl' => 'https://courses.laimoon.com/ar/uae/sales-marketing-and-pr/sales', 'title' => 'المبيعات والتفاوض', 'course_category_id' => (int) 113, 'relatedOnlineUrl' => 'https://courses.laimoon.com/ar/online/sales-marketing-and-pr/sales' ), 'published' => '2024-05-30 03:54:30', 'daysleft' => (float) 3, 'isLoggedIn' => false, 'facebookSession' => null, 'fbConfig' => array( 'AppId' => '151651858238476', 'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104', 'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a' ), 'linkedInConfig' => array( 'APIKey' => '779yus3aqi524z', 'AppSecret' => 'XCdGJxUokce5Ygf6' ), 'criticalCSSes' => array( 'jobdetail' => 'jobdetail-critical-css', 'companylist' => 'companylist-critical-css', 'companyview' => 'companyview-critical-css', 'agencylist' => 'agencylist-critical-css', 'agencyview' => 'agencyview-critical-css', 'laimoonverified' => 'laimoonverified-critical-css', 'seopages' => 'seopages-critical-css', 'externalview' => 'externalview-critical-css', 'popularjobsearches' => 'popularjobsearches-critical-css' ), 'basicProfileIncomplete' => true ) $uaPopup = '' $Urls = array( 'providers' => 'https://providers.laimoon.com', 'recruiters' => 'https://partners.laimoon.com', 'canonical' => 'https://jobs.laimoon.com', 'courses' => 'https://courses.laimoon.com', '7days' => 'http://courses.7daysindubai.com', 'careers' => 'http://careers.7daysindubai.com', 'careerguide' => 'https://laimoon.com', 'jobs' => 'https://jobs.laimoon.com', 'cms' => 'http://cms.laimoon.com', 'profiles' => 'https://profiles.laimoon.com' ) $availLocations = array( 'uae' => array( 'name' => 'UAE', 'country_id' => '2', 'country_code' => 'ae', 'slug' => 'uae', 'global_location_id' => '225', 'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225', 'currency' => 'AED', 'currency_name' => 'UAE Dirham', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Dubai', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'saudi' => array( 'name' => 'Saudi Arabia', 'country_id' => '183', 'country_code' => 'sa', 'slug' => 'saudi', 'global_location_id' => '187', 'rel_gloc_ids' => '274,273,272,271,269,268,267,266,265,264,263,262,261,260,259,258,257,256,255,254,253,187', 'currency' => 'SAR', 'currency_name' => 'Saudi Riyal', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Riyadh', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'india' => array( 'name' => 'India', 'country_id' => '99', 'country_code' => 'in', 'slug' => 'india', 'global_location_id' => '100', 'rel_gloc_ids' => '100,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,976,994,1263,1264', 'currency' => 'INR', 'currency_name' => 'Indian Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kolkata', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'south-africa' => array( 'name' => 'South Africa', 'country_id' => '236', 'country_code' => 'za', 'slug' => 'south-africa', 'global_location_id' => '197', 'rel_gloc_ids' => '197,498,499,500,501,502,503,504', 'currency' => 'ZAR', 'currency_name' => 'South African Rand', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Johannesburg', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'egypt' => array( 'name' => 'Egypt', 'country_id' => '61', 'country_code' => 'eg', 'slug' => 'egypt', 'global_location_id' => '64', 'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115', 'currency' => 'EGP', 'currency_name' => 'Egyptian pound', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Africa/Cairo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'singapore' => array( 'name' => 'Singapore', 'country_id' => '188', 'country_code' => 'sg', 'slug' => 'singapore', 'global_location_id' => '192', 'rel_gloc_ids' => '192,382,432,438,445,453', 'currency' => 'SGD', 'currency_name' => 'Singapore Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Singapore', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'qatar' => array( 'name' => 'Qatar', 'country_id' => '178', 'country_code' => 'qa', 'slug' => 'qatar', 'global_location_id' => '176', 'rel_gloc_ids' => '176,252', 'currency' => 'QAR', 'currency_name' => 'Qatar Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Qatar', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'pakistan' => array( 'name' => 'Pakistan', 'country_id' => '169', 'country_code' => 'pk', 'slug' => 'pakistan', 'global_location_id' => '164', 'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071', 'currency' => 'PKR', 'currency_name' => 'Pakistani rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Karachi', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'kuwait' => array( 'name' => 'Kuwait', 'country_id' => '116', 'country_code' => 'kw', 'slug' => 'kuwait', 'global_location_id' => '116', 'rel_gloc_ids' => '116,276,277,278,279,280,281', 'currency' => 'KWD', 'currency_name' => 'Kuwait Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuwait', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'oman' => array( 'name' => 'Oman', 'country_id' => '163', 'country_code' => 'om', 'slug' => 'oman', 'global_location_id' => '163', 'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291', 'currency' => 'OMR', 'currency_name' => 'Oman Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Muscat', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'jordan' => array( 'name' => 'Jordan', 'country_id' => '106', 'country_code' => 'jo', 'slug' => 'jordan', 'global_location_id' => '110', 'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239', 'currency' => 'JOD', 'currency_name' => 'Jordanian Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Amman', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'philippines' => array( 'name' => 'Philippines', 'country_id' => '168', 'country_code' => 'ph', 'slug' => 'philippines', 'global_location_id' => '171', 'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262', 'currency' => 'PHP', 'currency_name' => 'Philippine Peso', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Manila', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'bahrain' => array( 'name' => 'Bahrain', 'country_id' => '23', 'country_code' => 'bh', 'slug' => 'bahrain', 'global_location_id' => '17', 'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277', 'currency' => 'BHD', 'currency_name' => 'Bahrain Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bahrain', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'sri-lanka' => array( 'name' => 'Sri Lanka', 'country_id' => '123', 'country_code' => 'lk', 'slug' => 'sri-lanka', 'global_location_id' => '200', 'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086', 'currency' => 'LKR', 'currency_name' => 'Sri Lankan rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Colombo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'united-kingdom' => array( 'name' => 'United Kingdom', 'country_id' => '74', 'country_code' => 'gb', 'slug' => 'united-kingdom', 'global_location_id' => '226', 'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267', 'currency' => 'GBP', 'currency_name' => 'British Pound', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/London', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'malaysia' => array( 'name' => 'Malaysia', 'country_id' => '149', 'country_code' => 'my', 'slug' => 'malaysia', 'global_location_id' => '131', 'rel_gloc_ids' => '131,131,980,1051', 'currency' => 'MYR', 'currency_name' => 'Ringgit', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuala_Lumpur', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nepal' => array( 'name' => 'Nepal', 'country_id' => '159', 'country_code' => 'np', 'slug' => 'nepal', 'global_location_id' => '151', 'rel_gloc_ids' => '151,981,1096,1097,1098', 'currency' => 'NPR', 'currency_name' => 'Nepalese Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kathmandu', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nigeria' => array( 'name' => 'Nigeria', 'country_id' => '155', 'country_code' => 'ng', 'slug' => 'nigeria', 'global_location_id' => '158', 'rel_gloc_ids' => '158,995,996,997,1095', 'currency' => 'NGN', 'currency_name' => 'Nigerian Naira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Lagos ', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'newzealand' => array( 'name' => 'New Zealand', 'country_id' => '162', 'country_code' => 'nz', 'slug' => 'newzealand', 'global_location_id' => '155', 'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083', 'currency' => 'NZD', 'currency_name' => 'New Zealand Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Pacific/Auckland', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'brasil' => array( 'name' => 'Brasil', 'country_id' => '29', 'country_code' => 'br', 'slug' => 'brasil', 'global_location_id' => '30', 'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013', 'currency' => 'BRL', 'currency_name' => 'Brazilian Real', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'America/Sao_Paulo', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'portugal' => array( 'name' => 'Portugal', 'country_id' => '175', 'country_code' => 'pt', 'slug' => 'portugal', 'global_location_id' => '174', 'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Europe/Lisbon', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'canada' => array( 'name' => 'Canada', 'country_id' => '36', 'country_code' => 'ca', 'slug' => 'canada', 'global_location_id' => '38', 'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025', 'currency' => 'CAD', 'currency_name' => 'Canadian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Canada/Saskatchewan', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'united-states' => array( 'name' => 'United States', 'country_id' => '221', 'country_code' => 'us', 'slug' => 'united-states', 'global_location_id' => '227', 'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'America/New_York', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'angola' => array( 'name' => 'Angola', 'country_id' => '9', 'country_code' => 'ao', 'slug' => 'angola', 'global_location_id' => '6', 'rel_gloc_ids' => '6,1016,1091,1092,1093,1094', 'currency' => 'AOA', 'currency_name' => 'Angolan Kwanza', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Africa/Luanda', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'australia' => array( 'name' => 'Australia', 'country_id' => '14', 'country_code' => 'au', 'slug' => 'australia', 'global_location_id' => '13', 'rel_gloc_ids' => '13,1026,1027,1028,1029,1030', 'currency' => 'AUD', 'currency_name' => 'Australian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Australia/Melbourne', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'kenya' => array( 'name' => 'Kenya', 'country_id' => '108', 'country_code' => 'ke', 'slug' => 'kenya', 'global_location_id' => '112', 'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079', 'currency' => 'KES', 'currency_name' => 'Kenyan Shilling', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Nairobi', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ghana' => array( 'name' => 'Ghana', 'country_id' => '78', 'country_code' => 'gh', 'slug' => 'ghana', 'global_location_id' => '83', 'rel_gloc_ids' => '83,1033,1034,1072,1073,1074', 'currency' => 'GHS', 'currency_name' => 'Ghanaian Cedi', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Accra', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ireland' => array( 'name' => 'Ireland', 'country_id' => '98', 'country_code' => 'ie', 'slug' => 'ireland', 'global_location_id' => '104', 'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Dublin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'vietnam' => array( 'name' => 'Vietnam', 'country_id' => '229', 'country_code' => 'vn', 'slug' => 'vietnam', 'global_location_id' => '234', 'rel_gloc_ids' => '234,1170,1171', 'currency' => 'VND', 'currency_name' => 'Vietnamese Dong', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Ho_Chi_Minh', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'cyprus' => array( 'name' => 'Cyprus', 'country_id' => '51', 'country_code' => 'cy', 'slug' => 'cyprus', 'global_location_id' => '55', 'rel_gloc_ids' => '55,1230,1231,1232,1233', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Nicosia', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'malta' => array( 'name' => 'Malta', 'country_id' => '144', 'country_code' => 'mt', 'slug' => 'malta', 'global_location_id' => '134', 'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Malta', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'maldives' => array( 'name' => 'Maldives', 'country_id' => '146', 'country_code' => 'mv', 'slug' => 'maldives', 'global_location_id' => '132', 'rel_gloc_ids' => '132,1172', 'currency' => 'MVR', 'currency_name' => 'Maldivian rufiyaa', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Indian/Maldives', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'turkey' => array( 'name' => 'Turkey', 'country_id' => '213', 'country_code' => 'tr', 'slug' => 'turkey', 'global_location_id' => '219', 'rel_gloc_ids' => '219,1173,1174,1175,1176', 'currency' => 'TRY', 'currency_name' => 'Turkish lira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Istanbul', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'thailand' => array( 'name' => 'Thailand', 'country_id' => '206', 'country_code' => 'th', 'slug' => 'thailand', 'global_location_id' => '213', 'rel_gloc_ids' => '213,1177', 'currency' => 'THB', 'currency_name' => 'Baht', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bangkok', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'hong-kong' => array( 'name' => 'Hong Kong', 'country_id' => '91', 'country_code' => 'hk', 'slug' => 'hong-kong', 'global_location_id' => '97', 'rel_gloc_ids' => '97', 'currency' => 'HKD', 'currency_name' => 'Hong Kong dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Hong_Kong', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'germany' => array( 'name' => 'Germany', 'country_id' => '53', 'country_code' => 'de', 'slug' => 'germany', 'global_location_id' => '82', 'rel_gloc_ids' => '82,1178,1179,1180,1181,1182,1183,1184,1185,1186,1187', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Berlin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'netherlands' => array( 'name' => 'Netherlands', 'country_id' => '157', 'country_code' => 'nl', 'slug' => 'netherlands', 'global_location_id' => '152', 'rel_gloc_ids' => '152,1188,1189,1190,1191,1192,1193', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Amsterdam', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'japan' => array( 'name' => 'Japan', 'country_id' => '107', 'country_code' => 'jp', 'slug' => 'japan', 'global_location_id' => '108', 'rel_gloc_ids' => '108,1327,1328,1329,1330,1331,1332,1333,1334,1335,1336,1337', 'currency' => 'YEN', 'currency_name' => 'Japanese yen', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Search Results Web results Asia/Tokyo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'global' => array( 'name' => 'Global', 'country_id' => (int) 251, 'country_code' => 'on', 'slug' => 'global', 'global_location_id' => '275', 'rel_gloc_ids' => '275', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => null, 'job_location' => '0', 'published' => '1', 'show' => '1' ) ) $currentLocation = array( 'name' => 'Singapore', 'country_id' => '188', 'country_code' => 'sg', 'slug' => 'singapore', 'global_location_id' => '192', 'rel_gloc_ids' => '192,382,432,438,445,453', 'currency' => 'SGD', 'currency_name' => 'Singapore Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Singapore', 'job_location' => '1', 'published' => '1', 'show' => '1' ) $cityLists = array( (int) 0 => array( 'name' => 'Dubai', 'slug' => 'dubai' ), (int) 1 => array( 'name' => 'Abu Dhabi', 'slug' => 'abu-dhabi' ), (int) 2 => array( 'name' => 'Ras al Khaimah', 'slug' => 'ras-al-khaimah' ), (int) 3 => array( 'name' => 'Al Ain', 'slug' => 'al-ain' ), (int) 4 => array( 'name' => 'Sharjah', 'slug' => 'sharjah' ), (int) 5 => array( 'name' => 'Fujairah', 'slug' => 'fujairah' ), (int) 6 => array( 'name' => 'Ajman', 'slug' => 'ajman' ), (int) 7 => array( 'name' => 'Umm Al Quwain', 'slug' => 'umm-al-quwain' ) ) $menuState = 'loggedoutmenu' $showCVReviewLink = true $profileInfo = array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '4844', 'contributedJobCount' => '24', 'courseCount' => null ) $environment = 'production' $langUrlPrefix = 'ar/' $langUrl = 'https://jobs.laimoon.com/ar/' $themeUrl = 'https://jobs.laimoon.com/' $siteUrl = 'https://jobs.laimoon.com/' $staticUrl = 'https://cdn.laimoon.com/jobs/' $langCode = 'ar' $pageScripts = array( (int) 0 => 'page_script' ) $pageName = 'externalview' $courseUrl = 'https://courses.laimoon.com/ar/' $onlineCourses = array( (int) 0 => array( 'Course' => array( 'id' => '135660', 'seeder_id' => '43', 'edited_seeder_id' => '43', 'edited_client_id' => '99998627', 'title' => 'Retail Customer Service and Customer Targeting', 'external_link' => 'https://studyhub.org.uk/course/retail-customer-service-effective-customer-targeting/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => '', 'next_session' => '', 'schedules' => null, 'duration' => 'Upto 3 Hours', 'base_duration' => '0', 'timing' => '', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'StudyHub', 'logo' => '', 'certificate_diploma' => 'yes', 'image' => '', 'brochure_url' => null, 'video' => '', 'cost' => '', 'price' => '49', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '13', 'nondiscounted_base_price' => '260', 'currency' => 'AED', 'discount' => '95% Off for Laimoon Users!', 'free_trial_text' => '', 'laimoon_offer' => '1', 'summary' => 'Customer service is key to retail success! Master the art of customer service by enrolling in this professional training course today!<br> <br> Through the <strong>Retail Customer Service & Effective Customer Targeting </strong>course, you will gain an insight into what customers want and how to manage different types of customers effectively. It includes strategies, techniques and best practices for delivering different types of customer service, equipping you with advanced communication and management skills.<br> <br> Enrol in this accredited qualification today and gain the practical knowledge, skills and credentials to launch a successful career in the retail sector!<br> <br> <br> <strong>COURSE CURRICULUM</strong> <ul> <li>Who We Are and What We Do</li> <li>The Sales Process and Dealing with Customers at the Checkout</li> <li>Importance of Consumer Behaviour</li> <li>Taking Trends and Targeting Customers Effectively</li> <li>The Importance of Communicating with Customers</li> <li>Identifying and Addressing Customer Needs</li> <li>Generating Return Business</li> <li>In-Person Customer Service</li> <li>Giving Customer Service over the Phone</li> <li>Providing Electronic Customer Service</li> <li>Recovering Difficult Customers</li> <li>Understanding When to Escalate.</li> </ul> <br> <br> <strong>Why buy this Retail Customer Service & Effective Customer Targeting?</strong> <ul> <li>Unlimited access to the course for forever</li> <li>Digital Certificate, Transcript, student ID are all included in the price</li> <li>Absolutely no hidden fees</li> <li>Directly receive CPD accredited qualifications after course completion</li> <li>Receive one to one assistance every weekday from professionals</li> <li>Immediately receive the PDF certificate after passing</li> <li>Receive the original copies of your certificate and transcript on the next working day</li> <li>Easily learn the skills and knowledge from the comfort of your home</li> </ul> <br> <strong>Certification</strong><br> <br> After studying the course materials of the Retail Customer Service & Effective Customer Targeting you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered.<br> <br> <br> <strong>Who is this course for?</strong><br> <br> This Retail Customer Service & Effective Customer Targeting does not require you to have any prior qualifications or experience. You can just enrol and start ;<br> <br> <br> <strong>Career path</strong><br> <br> As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Retail Customer Service & Effective Customer Targeting is a great way for you to gain multiple skills from the comfort of your home.<br> <br> <br> ', 'outline' => '', 'who_should_take_this_course' => '', 'eligibility' => 'This Retail Customer Service & Effective Customer Targeting was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.', 'about_school' => '', 'keywords' => 'خدمة العملاء,Customer Service,retail customer service,effective customer targeting,marketing, Retail Customer Service and Customer Targeting', 'job_matching_keywords' => 'Retail Customer Service and Customer Targeting', 'instructor_bio' => '', 'external_course_info' => null, 'eligibility_criteria' => '', 'career_opportunity' => '', 'targetted_roles' => '', 'targetted_industries' => '', 'targetted_locations' => '', 'gender' => '0', 'targetted_course_categories' => '911,216,215', 'suggested_course_categories' => '', 'course_type_id' => '2', 'course_provider_id' => '12272', 'trainer_ids' => '', 'created' => '2022-04-25 12:48:50', 'updated' => '2023-10-20 08:59:34', 'sort_order' => '0', 'page' => 'JobListing', 'to_emails' => 'Info@studyhub.org.uk', 'cc_emails' => '', 'phone_number' => '', 'pri_line_number' => '', 'instant_calls' => '1', 'status' => 'active', 'collect_mode' => 'provider', 'slug' => 'part-time-retail-customer-service-and-customer-targeting-studyhub', 'ratings' => 'a:1:{s:2:"r1";a:4:{s:12:"number_votes";i:1;s:12:"total_points";s:1:"1";s:7:"dec_avg";d:1;s:9:"whole_avg";d:1;}}', 'agg_ratings' => null, 'prospects' => '1', 'end_date' => '2022-04-26 00:43:00', 'featured' => '0', 'impressions' => '0', 'contract_type' => 'CPC', 'deleted' => '0', 'delete_request' => '0', 'accreditation' => '0', 'accreditation_logos' => 'CPD Qualification Standards', 'invoice_type' => 'CPC', 'payment_mode' => 'paid', 'invoice_value' => '5', 'invoice_click_value' => '0.1', 'next_session_date' => null, 'brochure_cost' => '3', 'call_cost' => '0', 'boosted' => '0', 'featured_text' => null, 'fresh' => '0', 'connections' => '502', 'show_map' => '0', 'course_feed_id' => '0', 'visa_required' => '0', 'ladies_only' => '0', 'gents_only' => '0', 'method' => 'Part Time', 'study_timings' => '2', 'language_program_covers' => '', 'language_program_level' => '', 'language_program_type' => '', 'language_study_mode' => '', 'badge_url' => null, 'last_revision_status' => 'New', 'online_method' => '', 'delivery_languages' => 'en', 'career_path' => 'Customer Service Representative (CSR),Retail Customer Service Executive,Senior Business Analyst,marketing,Marketing & Communications Executive,Customer Care Representative,Customer Business Manager,Retail Development Associate,Brand Retail Marketing Lead,Retailer Interaction Leader', 'rank' => null, 'resized' => '0', 'ctr' => '100.000', 'laimoon_rank' => '{"default":3500,"256562_ar_c":350000000,"256679_ar_c":350000000,"256529_en_c":350000000,"65111_ar_c":350000000,"256834_en_c":350000000,"66553_ar_c":350000000}', 'lead_count' => '0', 'enrol_option' => '1', 'enrol_free' => '0', 'import_course_code' => '', 'cpa_recommended' => '0', 'study_format' => 'Video', 'pdf_certificate' => '0', 'course_certificate' => '', 'bundle_id' => null, 'randomizer' => '99157040', 'virtual_classroom' => '0', 'on_credit' => '0', 'laimoon_organized' => '0' ), 'CourseProvider' => array( 'id' => '12272', 'name' => 'StudyHub', 'account_name' => '', 'trainer_type' => 'institute', 'slug' => 'studyhub', 'location' => null, 'customer_name' => 'Leopold Ramsey', 'seeder_id' => '43', 'phone_number' => '02045328874', 'pri_line_number' => '', 'address_street' => null, 'address_building' => null, 'address_city' => null, 'address_country' => null, 'addresss' => 'London, United Kingdom', 'invoice_email' => 'Info@studyhub.org.uk', 'student_enrolment' => '1', 'masked_emails' => '1', 'moneyback' => '1', 'student_enrolment_processing_percentage' => '50', 'invoice_missed_calls' => '0', 'budget_alerts' => '0', 'budget_amount' => '0', 'budget_start_date' => null, 'provider_code' => '', 'payment_type' => 'CPC', 'intl_leads_enabled' => '0', 'invoice_notification' => '0', 'enable_intro_offer' => '1', 'lead_notification' => '1', 'weekly_digest' => '1', 'logo' => 'content_1647319853-StudyHub_Logo.png', 'logo_size' => '{"width":4943,"height":1563}', 'description' => '<strong>Who Are We?</strong><br /> <br /> Our culture has evolved incessantly throughout the 15 years that make up the history of our company. Studyhub's core principles continue to be the values that govern our every action. Our values are central to our culture: they shape our behaviour, reinforce our customer-centric approach, and influence how we work with each other, with our learners, and with the community - all of which lead to a positive environment.<br /> <br /> Never before have we had so many options and opportunities at our fingertips. Now it is possible to learn and grow any skills in just a few hours. Train with the most experienced instructors on the planet and organise a revolution from home through the Internet.<br /> <br /> <strong>Why Studyhub?</strong> <ul> <li>Chance to get extensive training from industry expert instructors</li> <li>Study anytime from anywhere at your own pace</li> <li>Upskill and enhance your earning potential by completing a course and getting a CPD accredited certificate.</li> </ul> ', 'website' => 'http://www.studyhub.org.uk', 'no_of_courses' => null, 'course_types' => '', 'spotlight' => null, 'video_thumb' => null, 'video_embed_code' => '', 'meta_title' => null, 'meta_description' => null, 'meta_keywords' => null, 'email' => 'Info@studyhub.org.uk', 'contact_phone_number' => '+44 02045328874', 'contact_person_position' => null, 'global_location_ids' => '275', 'head_office_gloc_id' => '1035', 'vat_enabled' => '0', 'draft' => '0', 'auto_account_suspension' => '0', 'ratings' => 'a:1:{s:2:"r1";a:4:{s:12:"number_votes";i:3;s:12:"total_points";i:11;s:7:"dec_avg";d:3.7000000000000002;s:9:"whole_avg";d:4;}}', 'call' => '0', 'auto_call_paid' => '0', 'instant_callback_number' => '', 'instant_callback_status' => null, 'instant_callback_disabled' => '1', 'show_map' => '1', 'same_place' => '0', 'tier' => 'tier3', 'featured_advertiser' => '0', 'institution_type' => 'Training Institute', 'certificate' => null, 'hyperlocal_leads' => '0', 'training_mode' => 'Online', 'establish' => null, 'verify_code' => '', 'verify_status' => '1', 'course_csa_keywords' => null, 'untrusted' => '0', 'mobile_cpc_disabled' => '0', 'deleted' => '0', 'created' => '2022-03-15 08:40:29', 'modified' => '2022-03-24 16:43:13', 'pageview_enabled' => '1', 'timezone' => 'Europe/London', 'provider_status' => 'performance', 'cpc_direct_linking' => 'yes', 'phone_calls_timing' => '', 'phone_calls_exclude_days' => '', 'signup' => '1', 'completeness' => '1', 'signup_status' => 'Converted', 'subscription' => '0', 'subscription_amount' => '0', 'engagement_ranking' => 'normal', 'exclusive_leads' => '0', 'progress' => null, 'verified_time' => '2022-03-18 10:00:24', 'profile_completed_time' => '2022-03-15 08:50:53', 'payment_overdue' => '0', 'bad_debtor' => '0', 'tax_regn_number' => null, 'tax_emirate' => null, 'traffic_referral' => '/', 'course_type_ids' => '2', 'trusted' => '0', 'legacy' => '0', 'moderation_status' => 'verified', 'rfp_email_alerts' => '0', 'rfp_unsubscribed' => '0', 'offer_start_date' => '0000-00-00', 'offer_end_date' => '0000-00-00', 'offer_price' => '0', 'discount_percentage' => '0', 'offer_published' => '0', 'offer_text' => '', 'resized' => '0', 'is_corporate' => '1', 'topup_auto_renew' => '0', 'disabled_topup' => '0', 'topup_credit_enabled' => '0', 'enable_hyperlocation_leads' => '0', 'import_course_enable' => '0', 'sample_certificate' => 'https://cdn.laimoon.com/cityimages/marketing/1648125684_studyhub-c.jpg', 'lead_filters' => null, 'repeat_email_lead_alerts' => '1', 'load_blncr_weight' => '1', 'remote_option' => null, 'classroom_status' => 'pending', 'topup_info' => null, 'provider_rank' => '{"default":502,"rndm":216022,"r_79":502,"r_345":502,"r_84":502,"r_328":502,"r_374":502,"r_682":502,"r_656":502,"r_755":502,"r_780":502,"r_347":502,"r_17":502,"r_443":502,"r_101":502,"r_66":502,"r_190":502,"r_97":502,"r_375":502,"r_662":502,"r_255":502,"r_82":502,"r_142":502,"r_653":502,"r_394":502,"r_396":502,"r_395":502,"r_401":502,"r_599":502,"r_12":502,"r_668":502,"r_86":502,"r_388":502,"r_174":502,"r_253":502,"r_87":502,"r_199":502,"r_652":502,"r_422":502,"r_403":502,"r_793":502,"r_89":502,"r_225":502,"r_941":502,"r_944":502,"r_85":502,"r_177":502,"r_384":502,"r_408":502,"r_432":502,"r_926":502,"r_242":502,"r_69":502,"r_582":502,"r_80":502,"r_111":502,"r_113":502,"r_809":502,"r_724":502,"r_779":502,"r_232":502,"r_14":502,"r_952":502,"r_583":502,"r_146":502,"r_871":502,"r_911":502,"r_88":502,"r_216":502,"r_215":502,"r_229":502,"r_224":502,"r_10":502,"r_725":502,"r_844":502,"r_440":502,"r_763":502,"r_851":502,"r_852":502,"r_900":502,"r_765":502,"r_404":502,"r_655":502,"r_953":502,"r_91":502,"r_261":502,"r_9":502,"r_151":502,"r_697":502,"r_320":502,"r_511":502,"r_588":502,"r_181":502,"r_798":502,"r_626":502,"r_436":502,"r_332":502,"r_808":502,"r_919":502,"r_615":502,"r_172":502,"r_393":502,"r_800":502,"r_143":502,"r_81":502,"r_126":502,"r_507":502,"r_508":502,"r_149":502,"r_870":502,"r_125":502,"r_854":502,"r_99":502,"r_673":502,"r_204":502,"r_608":502,"r_344":502,"r_27":502,"r_237":502,"r_884":502,"r_512":502,"r_812":502,"r_813":502,"r_915":502,"r_323":502,"r_383":502,"r_387":502,"r_790":502,"r_15":502,"r_365":502,"r_956":502,"r_700":502,"r_141":502,"r_726":502,"r_209":502,"r_95":502,"r_198":502,"r_391":502,"r_681":502,"r_695":502,"r_114":502,"r_609":502,"r_148":502,"r_355":502,"r_145":502,"r_737":502,"r_689":502,"r_898":502,"r_897":502,"r_722":502,"r_802":502,"r_888":502,"r_887":502,"r_694":502,"r_743":502,"r_398":502,"r_691":502,"r_720":502,"r_739":502,"r_738":502,"r_740":502,"r_954":502,"r_597":502,"r_631":502,"r_399":502,"r_826":502,"r_730":502,"r_863":502,"r_742":502,"r_799":502,"r_801":502,"r_806":502,"r_864":502,"r_873":502,"r_538":502,"r_875":502,"r_876":502,"r_877":502,"r_885":502,"r_899":502,"r_890":502,"r_891":502,"r_896":502,"r_963":502,"r_643":502,"r_924":502,"r_324":502,"r_605":502,"r_327":502,"r_20":502,"r_161":502,"r_163":502,"r_641":502,"r_266":502,"r_412":502,"r_769":502,"r_958":502,"r_164":502,"r_128":502,"r_381":502,"r_539":502,"r_361":502,"r_955":502,"r_223":502,"r_207":502,"r_734":502,"r_932":502,"r_214":502,"r_206":502,"r_943":502,"r_210":502,"r_696":502,"r_638":502,"r_227":502,"r_951":502,"r_949":502,"r_364":502,"r_315":502,"r_848":502,"r_441":502,"r_314":502,"r_797":502,"r_930":502,"r_319":502,"r_703":502,"r_312":502,"r_439":502,"r_528":502,"r_523":502,"r_672":502,"r_94":502,"r_226":502,"r_620":502,"r_931":502,"r_607":502,"r_527":502,"r_841":502,"r_840":502,"r_313":502,"r_933":502,"r_317":502,"r_530":502,"r_419":502,"r_589":502,"r_611":502,"r_671":502,"r_26":502,"r_292":502,"r_193":502,"r_791":502,"r_846":502,"r_845":502,"r_950":502,"r_959":502,"r_587":502,"r_762":502,"r_90":502,"r_248":502,"r_666":502,"r_110":502,"r_636":502,"r_601":502,"r_630":502,"r_792":502,"r_241":502,"r_427":502,"r_98":502,"r_343":502,"r_789":502,"r_346":502,"r_370":502,"r_201":502,"r_371":502,"r_425":502,"r_373":502,"r_423":502,"r_96":502,"r_305":502,"r_536":502,"r_616":502,"r_187":502,"r_385":502,"r_183":502,"r_188":502,"r_194":502,"r_195":502,"r_202":502,"r_433":502,"r_657":502,"r_196":502,"r_329":502,"r_810":502,"r_881":502,"r_197":502,"r_934":502,"r_590":502,"r_787":502,"r_122":502,"r_382":502,"r_749":502,"r_639":502,"r_823":502,"r_259":502,"r_786":502,"r_861":502,"r_124":502,"r_592":502,"r_750":502,"r_420":502,"r_123":502,"r_299":502,"r_784":502,"r_923":502,"r_785":502,"r_849":502,"r_121":502,"r_127":502,"r_308":502,"r_380":502,"r_633":502,"r_648":502,"r_748":502,"r_753":502,"r_788":502,"r_816":502,"r_822":502,"r_820":502,"r_819":502,"r_821":502,"r_850":502,"r_859":502,"r_862":502,"r_777":502,"r_805":502,"r_804":502,"r_865":502,"r_348":502,"r_912":502,"r_231":502,"r_918":502,"r_236":502,"r_281":502,"r_807":502,"r_350":502,"r_693":502,"r_230":502,"r_692":502,"r_940":502,"r_778":502,"r_378":502,"r_83":502,"r_707":502,"r_168":502,"r_670":502,"r_169":502,"r_191":502,"r_927":502,"r_757":502,"r_901":502,"r_167":502,"r_541":502,"r_658":502,"r_351":502,"r_817":502,"r_610":502,"r_614":502,"r_705":502,"r_180":502,"r_811":502,"r_112":502,"r_119":502,"r_709":502,"r_257":502,"r_842":502,"r_843":502,"r_866":502,"r_115":502,"r_596":502,"r_867":502,"r_254":502,"r_759":502,"r_847":502,"r_776":502,"r_781":502,"r_929":502,"r_405":502,"r_200":502,"r_406":502,"r_645":502,"r_531":502,"r_794":502,"r_795":502,"r_925":502,"r_247":502,"r_604":502,"r_948":502,"r_960":502,"r_52":502,"r_335":502,"r_330":502,"r_249":502,"r_690":502,"r_706":502,"r_21":502,"r_41":502,"r_42":502,"r_221":502,"r_268":502,"r_269":502,"r_830":502,"r_270":502,"r_272":502,"r_515":502,"r_520":502,"r_683":502,"r_271":502,"r_829":502,"r_258":502,"r_260":502,"r_526":502,"r_818":502,"r_173":502,"r_354":502,"r_916":502,"r_415":502,"r_211":502,"r_411":502,"r_516":502,"r_677":502,"r_222":502,"r_43":502,"r_256":502,"r_524":502,"r_494":502,"r_265":502,"r_496":502,"r_60":502,"r_321":502,"r_109":502,"r_108":502,"r_162":502,"r_731":502,"r_267":502,"r_234":502,"r_322":502,"r_325":502,"r_519":502,"r_629":502,"r_660":502,"r_165":502,"r_758":502,"r_170":502,"r_747":502,"r_352":502,"r_240":502,"r_585":502,"r_118":502,"r_760":502,"r_612":502,"r_291":502,"r_581":502,"r_421":502,"r_386":502,"r_914":502,"r_602":502,"r_203":502,"r_838":502,"r_761":502,"r_522":502,"r_617":502,"r_517":502,"r_600":502,"r_497":502,"r_263":502,"r_665":502,"r_316":502,"r_613":502,"r_205":502,"r_827":502,"r_155":502,"r_882":502,"r_409":502,"r_782":502,"r_646":502,"r_233":502,"r_147":502,"r_803":502,"r_868":502,"r_498":502,"r_513":502}', 'preferences' => '{"laimoon_fallback_number":"0"}' ), 'CourseTranslation' => array( 'id' => '211874', 'course_id' => '135660', 'title' => 'Retail Customer Service and Customer Targeting', 'slug' => 'part-time-retail-customer-service-and-customer-targeting-studyhub', 'external_link' => 'https://studyhub.org.uk/course/retail-customer-service-effective-customer-targeting/', 'summary' => 'Customer service is key to retail success! Master the art of customer service by enrolling in this professional training course today!<br> <br> Through the <strong>Retail Customer Service & Effective Customer Targeting </strong>course, you will gain an insight into what customers want and how to manage different types of customers effectively. It includes strategies, techniques and best practices for delivering different types of customer service, equipping you with advanced communication and management skills.<br> <br> Enrol in this accredited qualification today and gain the practical knowledge, skills and credentials to launch a successful career in the retail sector!<br> <br> <br> <strong>COURSE CURRICULUM</strong> <ul> <li>Who We Are and What We Do</li> <li>The Sales Process and Dealing with Customers at the Checkout</li> <li>Importance of Consumer Behaviour</li> <li>Taking Trends and Targeting Customers Effectively</li> <li>The Importance of Communicating with Customers</li> <li>Identifying and Addressing Customer Needs</li> <li>Generating Return Business</li> <li>In-Person Customer Service</li> <li>Giving Customer Service over the Phone</li> <li>Providing Electronic Customer Service</li> <li>Recovering Difficult Customers</li> <li>Understanding When to Escalate.</li> </ul> <br> <br> <strong>Why buy this Retail Customer Service & Effective Customer Targeting?</strong> <ul> <li>Unlimited access to the course for forever</li> <li>Digital Certificate, Transcript, student ID are all included in the price</li> <li>Absolutely no hidden fees</li> <li>Directly receive CPD accredited qualifications after course completion</li> <li>Receive one to one assistance every weekday from professionals</li> <li>Immediately receive the PDF certificate after passing</li> <li>Receive the original copies of your certificate and transcript on the next working day</li> <li>Easily learn the skills and knowledge from the comfort of your home</li> </ul> <br> <strong>Certification</strong><br> <br> After studying the course materials of the Retail Customer Service & Effective Customer Targeting you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered.<br> <br> <br> <strong>Who is this course for?</strong><br> <br> This Retail Customer Service & Effective Customer Targeting does not require you to have any prior qualifications or experience. You can just enrol and start ;<br> <br> <br> <strong>Career path</strong><br> <br> As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Retail Customer Service & Effective Customer Targeting is a great way for you to gain multiple skills from the comfort of your home.<br> <br> <br> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Customer Service Representative (CSR),Retail Customer Service Executive,Senior Business Analyst,marketing,Marketing & Communications Executive,Customer Care Representative,Customer Business Manager,Retail Development Associate,Brand Retail Marketing Lead,Retailer Interaction Leader', 'eligibility' => 'This Retail Customer Service & Effective Customer Targeting was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.', 'school' => 'StudyHub', 'keywords' => 'خدمة العملاء,Customer Service,retail customer service,effective customer targeting,marketing, Retail Customer Service and Customer Targeting', 'location' => 'Online', 'duration' => 'Upto 3 Hours', 'timing' => null, 'cost' => null, 'discount' => '95% Off for Laimoon Users!', 'eligibility_criteria' => null, 'job_matching_keywords' => 'Retail Customer Service and Customer Targeting', 'boosted' => null, 'lang_code' => 'ar', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ), (int) 1 => array( 'Course' => array( 'id' => '136847', 'seeder_id' => '43', 'edited_seeder_id' => '43', 'edited_client_id' => '99998549', 'title' => 'Strategic Marketing Level 3', 'external_link' => 'https://courseline.co.uk/course/strategic-marketing/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => '', 'next_session' => '', 'schedules' => null, 'duration' => 'Upto 8 Hours', 'base_duration' => '0', 'timing' => '', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'Course Line', 'logo' => '', 'certificate_diploma' => 'yes', 'image' => '', 'brochure_url' => null, 'video' => '', 'cost' => '', 'price' => '19', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '11', 'nondiscounted_base_price' => '220', 'currency' => 'GBP', 'discount' => '95% Off for Laimoon Users!', 'free_trial_text' => '', 'laimoon_offer' => '1', 'summary' => '<strong>Strategic Marketing Level 3 Online Training</strong><br> Do you wish to start a career in Strategic Marketing or do you want to get more comprehensive knowledge in Strategic Marketing?<br> This online training course was designed by specialists with the requirements of job seekers and established organisations in mind. This online training will boost your career.<br> The Strategic Marketing course contains all the most current topics to bring you up to date with job market advancements and make you a better fit for your chosen career related to Strategic Marketing.<br> After successfully completing the course, you will gather all knowledge about this course, and you will get a digital certificate (PDF format) which is free of cost (price included in the course price). The certificate will enable you to add more value to your CV in order to stand out in the employment market or job market.<br> <strong>This course is ideal for:</strong> <ul> <li>Anyone interested in learning more about Strategic Marketing Skills.</li> <li>Students wanting to improve Strategic Marketing skills</li> <li>Anyone from beginner to intermediate</li> </ul> <br> <strong>Special Offer</strong> <ul> <li>Learners will get Free Digital Certificate</li> <li>No Extra fees</li> <li>Lifetime Course Access</li> <li>Free Assessment</li> </ul> <br> <strong>Why Choose this </strong><strong>Strategic Marketing </strong><strong>Course?</strong> <ul> <li>Developed by Qualified Professionals with Updated Materials</li> <li>24/7 Learning Support and Assistance</li> <li>Course completion free PDF certificate</li> <li>High-quality E-learning Study Materials</li> <li>No Hidden Fees or Exam Charges</li> <li>Access the Course Anywhere in the World</li> <li>Self-Paced Learning and Laptop, Tablet, Smartphone Friendly</li> </ul> <br> <strong>Strategic Marketing</strong> <strong>course curriculum breakdown</strong> <ul> <li>Lecture 1: Marketing strategy</li> <li>Lecture 2: Product portfolio and marketing capabilities</li> <li>Lecture 3: Industry and competition</li> <li>Lecture 4: The marketing environment</li> <li>Lecture 5: Customer and market analysis</li> <li>Lecture 6: Sustainable competitive advantage</li> <li>Lecture 7: Growth strategies</li> <li>Lecture 8: Segmentation, targeting and positioning</li> <li>Lecture 9: Marketing mix strategy</li> <li>Lecture 10: International marketing</li> <li>Lecture 11: Marketing planning and implementing a marketing strategy</li> </ul> <br> <strong>Certification</strong><br> You will get a <strong>FREE</strong> digital certificate upon successful completion of the Strategic Marketing course. The price of a printed copy is £<br> ', 'outline' => '', 'who_should_take_this_course' => '', 'eligibility' => 'No formal entry requirements for Strategic Marketing. You need to have: <ul> <li>Passion for learning</li> <li>A basic understanding of the English language</li> <li>This course is available to all learners, of all academic backgrounds.</li> <li>Learners should be aged 14 or over.</li> </ul> ', 'about_school' => '', 'keywords' => 'Strategic Marketing,Marketing, Strategic Marketing Level 3', 'job_matching_keywords' => 'Strategic Marketing Level 3', 'instructor_bio' => '', 'external_course_info' => null, 'eligibility_criteria' => '', 'career_opportunity' => '', 'targetted_roles' => '', 'targetted_industries' => '', 'targetted_locations' => '', 'gender' => '0', 'targetted_course_categories' => '809,113,111', 'suggested_course_categories' => '', 'course_type_id' => '2', 'course_provider_id' => '12200', 'trainer_ids' => '', 'created' => '2022-10-23 19:25:54', 'updated' => '2023-02-06 14:07:06', 'sort_order' => '0', 'page' => 'JobListing', 'to_emails' => 'info@courseline.co.uk', 'cc_emails' => '', 'phone_number' => '', 'pri_line_number' => '', 'instant_calls' => '1', 'status' => 'active', 'collect_mode' => 'provider', 'slug' => 'part-time-strategic-marketing-level-3-course-line', 'ratings' => 'a:1:{s:2:"r1";a:4:{s:12:"number_votes";i:1;s:12:"total_points";s:1:"1";s:7:"dec_avg";d:1;s:9:"whole_avg";d:1;}}', 'agg_ratings' => null, 'prospects' => '1', 'end_date' => '2022-11-02 14:05:00', 'featured' => '0', 'impressions' => '0', 'contract_type' => 'CPC', 'deleted' => '0', 'delete_request' => '0', 'accreditation' => '0', 'accreditation_logos' => 'CPD Group', 'invoice_type' => 'CPC', 'payment_mode' => 'paid', 'invoice_value' => '5', 'invoice_click_value' => '0.1', 'next_session_date' => null, 'brochure_cost' => '3', 'call_cost' => '0', 'boosted' => '0', 'featured_text' => null, 'fresh' => '0', 'connections' => '502', 'show_map' => '0', 'course_feed_id' => '0', 'visa_required' => '0', 'ladies_only' => '0', 'gents_only' => '0', 'method' => 'Part Time', 'study_timings' => '2', 'language_program_covers' => '', 'language_program_level' => '', 'language_program_type' => '', 'language_study_mode' => '', 'badge_url' => null, 'last_revision_status' => 'New', 'online_method' => '', 'delivery_languages' => 'en', 'career_path' => 'Strategic Marketing Manager,Strategic Marketing Leader,Head of Strategic Marketing', 'rank' => null, 'resized' => '0', 'ctr' => '100.000', 'laimoon_rank' => '{"default":3500,"5374_ar_c":350000000,"65876_ar_c":350000000}', 'lead_count' => '0', 'enrol_option' => '1', 'enrol_free' => '0', 'import_course_code' => '', 'cpa_recommended' => '0', 'study_format' => 'Video', 'pdf_certificate' => '0', 'course_certificate' => '', 'bundle_id' => null, 'randomizer' => '99428969', 'virtual_classroom' => '0', 'on_credit' => '0', 'laimoon_organized' => '0' ), 'CourseProvider' => array( 'id' => '12200', 'name' => 'Course Line', 'account_name' => '', 'trainer_type' => 'institute', 'slug' => 'course-line', 'location' => null, 'customer_name' => 'Ashfaque Ahmed', 'seeder_id' => '43', 'phone_number' => '7360505536', 'pri_line_number' => '', 'address_street' => '71-75 Shelton Street', 'address_building' => '', 'address_city' => ' London', 'address_country' => 'United Kingdom', 'addresss' => '71-75 Shelton Street, London, United Kingdom', 'invoice_email' => 'info@courseline.co.uk', 'student_enrolment' => '1', 'masked_emails' => '1', 'moneyback' => '1', 'student_enrolment_processing_percentage' => '50', 'invoice_missed_calls' => '0', 'budget_alerts' => '0', 'budget_amount' => '0', 'budget_start_date' => null, 'provider_code' => '', 'payment_type' => 'CPC', 'intl_leads_enabled' => '0', 'invoice_notification' => '0', 'enable_intro_offer' => '1', 'lead_notification' => '1', 'weekly_digest' => '1', 'logo' => 'content_1644916572-Course-Line-Temp-Logo.png', 'logo_size' => '{"width":586,"height":100}', 'description' => 'With Course Line, you have access to the best courses - all with one consistent interface.<br /> <br /> Course Line is affordable and flexible. We offer an extensive library of courses with over 300 hours of video lectures, online exams, test areas, as well as traditional handouts. It's never too late to learn something new with Course Line<br /> Our courses are designed with busy professionals in mind - they are self-paced, start at any time of the year, and can be completed in as little as 3 months.<br /> <br /> Courses that fit in your life with Course Line. We offer a variety of learning materials including video and audio lectures, online exams, test areas, as well as traditional handouts - you can choose what works best for you.', 'website' => 'https://courseline.co.uk/', 'no_of_courses' => null, 'course_types' => '', 'spotlight' => null, 'video_thumb' => null, 'video_embed_code' => '', 'meta_title' => null, 'meta_description' => null, 'meta_keywords' => null, 'email' => 'info@courseline.co.uk', 'contact_phone_number' => '+44 7360505536', 'contact_person_position' => null, 'global_location_ids' => '275', 'head_office_gloc_id' => '275', 'vat_enabled' => '0', 'draft' => '0', 'auto_account_suspension' => '0', 'ratings' => 'a:1:{s:2:"r1";a:2:{s:7:"dec_avg";d:0;s:9:"whole_avg";d:0;}}', 'call' => '0', 'auto_call_paid' => '0', 'instant_callback_number' => '', 'instant_callback_status' => 'No', 'instant_callback_disabled' => '1', 'show_map' => '0', 'same_place' => '0', 'tier' => 'tier3', 'featured_advertiser' => '0', 'institution_type' => 'Training Institute', 'certificate' => null, 'hyperlocal_leads' => '0', 'training_mode' => 'Online', 'establish' => null, 'verify_code' => '', 'verify_status' => '1', 'course_csa_keywords' => null, 'untrusted' => '0', 'mobile_cpc_disabled' => '0', 'deleted' => '0', 'created' => '2022-02-13 22:42:23', 'modified' => '2023-11-27 15:08:36', 'pageview_enabled' => '1', 'timezone' => 'Europe/London', 'provider_status' => 'performance', 'cpc_direct_linking' => 'no', 'phone_calls_timing' => '', 'phone_calls_exclude_days' => '', 'signup' => '1', 'completeness' => '1', 'signup_status' => 'Converted', 'subscription' => '0', 'subscription_amount' => '0', 'engagement_ranking' => 'normal', 'exclusive_leads' => '0', 'progress' => null, 'verified_time' => '2022-03-14 22:39:12', 'profile_completed_time' => '2022-02-15 13:16:13', 'payment_overdue' => '0', 'bad_debtor' => '0', 'tax_regn_number' => null, 'tax_emirate' => null, 'traffic_referral' => '/', 'course_type_ids' => '2,7', 'trusted' => '0', 'legacy' => '0', 'moderation_status' => 'verified', 'rfp_email_alerts' => '0', 'rfp_unsubscribed' => '0', 'offer_start_date' => '0000-00-00', 'offer_end_date' => '0000-00-00', 'offer_price' => '0', 'discount_percentage' => '0', 'offer_published' => '0', 'offer_text' => '', 'resized' => '0', 'is_corporate' => null, 'topup_auto_renew' => '0', 'disabled_topup' => '0', 'topup_credit_enabled' => '0', 'enable_hyperlocation_leads' => '0', 'import_course_enable' => '0', 'sample_certificate' => 'https://cdn.laimoon.com/cityimages/marketing/1701083276_Certificat.jpg', 'lead_filters' => null, 'repeat_email_lead_alerts' => '1', 'load_blncr_weight' => '1', 'remote_option' => null, 'classroom_status' => 'pending', 'topup_info' => null, 'provider_rank' => '{"default":502,"rndm":588818,"r_9":502,"r_151":502,"r_403":502,"r_204":502,"r_432":502,"r_517":502,"r_600":502,"r_792":502,"r_10":502,"r_530":502,"r_83":502,"r_757":502,"r_419":502,"r_589":502,"r_847":502,"r_929":502,"r_926":502,"r_630":502,"r_82":502,"r_394":502,"r_146":502,"r_684":502,"r_617":502,"r_84":502,"r_615":502,"r_173":502,"r_174":502,"r_408":502,"r_602":502,"r_652":502,"r_927":502,"r_169":502,"r_85":502,"r_385":502,"r_86":502,"r_183":502,"r_404":502,"r_655":502,"r_608":502,"r_673":502,"r_81":502,"r_125":502,"r_910":502,"r_854":502,"r_677":502,"r_793":502,"r_439":502,"r_528":502,"r_931":502,"r_91":502,"r_259":502,"r_755":502,"r_780":502,"r_323":502,"r_66":502,"r_253":502,"r_254":502,"r_12":502,"r_807":502,"r_231":502,"r_918":502,"r_236":502,"r_167":502,"r_194":502,"r_193":502,"r_168":502,"r_670":502,"r_541":502,"r_658":502,"r_512":502,"r_787":502,"r_791":502,"r_843":502,"r_87":502,"r_438":502,"r_199":502,"r_198":502,"r_798":502,"r_237":502,"r_707":502,"r_188":502,"r_196":502,"r_15":502,"r_364":502,"r_207":502,"r_362":502,"r_191":502,"r_80":502,"r_113":502,"r_779":502,"r_763":502,"r_851":502,"r_852":502,"r_900":502,"r_17":502,"r_281":502,"r_352":502,"r_348":502,"r_69":502,"r_378":502,"r_660":502,"r_690":502,"r_731":502,"r_190":502,"r_14":502,"r_953":502,"r_94":502,"r_79":502,"r_374":502,"r_682":502,"r_95":502,"r_762":502,"r_232":502,"r_709":502,"r_759":502,"r_527":502,"r_256":502,"r_255":502,"r_388":502,"r_309":502,"r_313":502,"r_440":502,"r_933":502,"r_320":502,"r_195":502,"r_657":502,"r_27":502,"r_881":502,"r_347":502,"r_868":502,"r_329":502,"r_88":502,"r_220":502,"r_209":502,"r_123":502,"r_788":502,"r_812":502,"r_842":502,"r_257":502,"r_614":502,"r_111":502,"r_112":502,"r_119":502,"r_215":502,"r_911":502,"r_350":502,"r_203":502,"r_668":502,"r_901":502,"r_809":502,"r_142":502,"r_143":502,"r_799":502,"r_635":502,"r_187":502,"r_26":502,"r_582":502,"r_20":502,"r_161":502,"r_697":502,"r_221":502,"r_216":502,"r_922":502,"r_234":502,"r_197":502,"r_114":502,"r_610":502,"r_441":502,"r_705":502,"r_206":502,"r_365":502,"r_777":502,"r_332":502,"r_703":502,"r_324":502,"r_233":502,"r_867":502,"r_804":502,"r_172":502,"r_89":502,"r_229":502,"r_943":502,"r_696":502,"r_97":502,"r_343":502,"r_346":502,"r_959":502,"r_607":502,"r_373":502,"r_266":502,"r_60":502,"r_375":502,"r_662":502,"r_691":502,"r_887":502,"r_888":502,"r_952":502,"r_126":502,"r_653":502,"r_811":502,"r_243":502,"r_499":502,"r_581":502,"r_776":502,"r_354":502,"r_692":502,"r_202":502,"r_507":502,"r_508":502,"r_646":502,"r_265":502,"r_960":502,"r_227":502,"r_672":502,"r_490":502,"r_318":502,"r_620":502,"r_425":502,"r_357":502,"r_401":502,"r_599":502,"r_694":502,"r_738":502,"r_328":502,"r_381":502,"r_648":502,"r_383":502,"r_666":502,"r_789":502,"r_790":502,"r_124":502,"r_784":502,"r_122":502,"r_781":502,"r_312":502,"r_43":502,"r_210":502,"r_90":502,"r_803":502,"r_185":502,"r_384":502,"r_636":502,"r_166":502,"r_163":502,"r_164":502,"r_656":502,"r_261":502,"r_919":502,"r_940":502,"r_638":502,"r_319":502,"r_268":502,"r_270":502,"r_536":502,"r_99":502,"r_626":502,"r_511":502,"r_588":502,"r_533":502,"r_531":502,"r_141":502,"r_583":502,"r_148":502,"r_871":502,"r_412":502,"r_241":502,"r_345":502,"r_523":502,"r_418":502,"r_725":502,"r_844":502,"r_616":502,"r_539":502,"r_882":502,"r_247":502,"r_230":502,"r_840":502,"r_724":502,"r_371":502,"r_422":502,"r_96":502,"r_98":502,"r_387":502,"r_954":502,"r_391":502,"r_248":502,"r_145":502,"r_737":502,"r_400":502,"r_894":502,"r_915":502,"r_225":502,"r_941":502,"r_944":502,"r_913":502,"r_734":502,"r_526":502,"r_818":502,"r_70":502,"r_500":502,"r_409":502,"r_782":502,"r_361":502,"r_110":502,"r_353":502,"r_351":502,"r_217":502,"r_118":502,"r_643":502,"r_226":502,"r_315":502,"r_848":502,"r_761":502,"r_671":502,"r_177":502,"r_180":502,"r_181":502,"r_314":502,"r_587":502,"r_794":502,"r_386":502,"r_246":502,"r_765":502,"r_147":502,"r_609":502,"r_245":502,"r_249":502,"r_768":502,"r_637":502,"r_769":502,"r_914":502,"r_942":502,"r_723":502,"r_344":502,"r_120":502,"r_155":502,"r_149":502,"r_433":502,"r_925":502,"r_951":502,"r_494":502,"r_162":502,"r_706":502,"r_424":502,"r_797":502,"r_192":502,"r_645":502,"r_436":502,"r_222":502,"r_700":502,"r_178":502,"r_949":502,"r_841":502,"r_370":502,"r_427":502,"r_963":502,"r_214":502,"r_785":502,"r_127":502,"r_420":502,"r_795":502,"r_538":502,"r_879":502,"r_322":502,"r_596":502,"r_681":502,"r_689":502,"r_948":502,"r_267":502,"r_760":502,"r_898":502,"r_897":502,"r_744":502,"r_816":502,"r_414":502,"r_316":502,"r_269":502,"r_830":502,"r_831":502,"r_327":502,"r_406":502,"r_934":502,"r_219":502,"r_629":502,"r_665":502,"r_355":502,"r_170":502,"r_498":502,"r_258":502,"r_513":502,"r_29":502,"r_461":502,"r_770":502,"r_845":502,"r_516":502,"r_21":502,"r_42":502,"r_41":502,"r_612":502,"r_291":502,"r_223":502,"r_224":502,"r_415":502,"r_876":502,"r_472":502,"r_423":502,"r_321":502,"r_814":502,"r_524":502,"r_244":502,"r_632":502,"r_101":502,"r_201":502,"r_808":502,"r_443":502,"r_242":502,"r_764":502,"r_956":502,"r_701":502,"r_810":502,"r_805":502,"r_752":502,"r_693":502,"r_358":502,"r_932":502,"r_121":502,"r_611":502,"r_923":502,"r_542":502,"r_739":502,"r_335":502,"r_330":502,"r_128":502,"r_382":502,"r_747":502,"r_786":502,"r_742":502,"r_909":502,"r_592":502,"r_748":502,"r_367":502,"r_849":502,"r_639":502,"r_857":502,"r_813":502,"r_688":502,"r_896":502,"r_899":502,"r_613":502,"r_395":502,"r_396":502,"r_398":502,"r_839":502,"r_103":502,"r_369":502,"r_292":502,"r_819":502,"r_821":502,"r_950":502,"r_308":502,"r_835":502,"r_834":502,"r_924":502,"r_917":502,"r_115":502,"r_272":502,"r_393":502,"r_892":502,"r_802":502,"r_873":502,"r_869":502,"r_397":502,"r_399":502,"r_726":502,"r_870":502,"r_955":502,"r_864":502,"r_865":502,"r_540":502,"r_859":502,"r_860":502,"r_299":502,"r_861":502,"r_736":502,"r_749":502,"r_379":502,"r_52":502,"r_806":502,"r_695":502,"r_930":502,"r_817":502,"r_325":502,"r_758":502,"r_106":502,"r_515":502,"r_520":502,"r_271":502,"r_838":502,"r_720":502,"r_144":502,"r_240":502,"r_200":502,"r_683":502,"r_597":502,"r_829":502,"r_519":502,"r_521":502,"r_686":502,"r_260":502,"r_958":502,"r_730":502,"r_863":502,"r_862":502,"r_380":502,"r_846":502,"r_522":502,"r_171":502,"r_912":502,"r_605":502,"r_680":502,"r_928":502}', 'preferences' => '{"laimoon_fallback_number":"0"}' ), 'CourseTranslation' => array( 'id' => '213686', 'course_id' => '136847', 'title' => 'Strategic Marketing Level 3', 'slug' => 'part-time-strategic-marketing-level-3-course-line', 'external_link' => 'https://courseline.co.uk/course/strategic-marketing/', 'summary' => '<strong>Strategic Marketing Level 3 Online Training</strong><br> Do you wish to start a career in Strategic Marketing or do you want to get more comprehensive knowledge in Strategic Marketing?<br> This online training course was designed by specialists with the requirements of job seekers and established organisations in mind. This online training will boost your career.<br> The Strategic Marketing course contains all the most current topics to bring you up to date with job market advancements and make you a better fit for your chosen career related to Strategic Marketing.<br> After successfully completing the course, you will gather all knowledge about this course, and you will get a digital certificate (PDF format) which is free of cost (price included in the course price). The certificate will enable you to add more value to your CV in order to stand out in the employment market or job market.<br> <strong>This course is ideal for:</strong> <ul> <li>Anyone interested in learning more about Strategic Marketing Skills.</li> <li>Students wanting to improve Strategic Marketing skills</li> <li>Anyone from beginner to intermediate</li> </ul> <br> <strong>Special Offer</strong> <ul> <li>Learners will get Free Digital Certificate</li> <li>No Extra fees</li> <li>Lifetime Course Access</li> <li>Free Assessment</li> </ul> <br> <strong>Why Choose this </strong><strong>Strategic Marketing </strong><strong>Course?</strong> <ul> <li>Developed by Qualified Professionals with Updated Materials</li> <li>24/7 Learning Support and Assistance</li> <li>Course completion free PDF certificate</li> <li>High-quality E-learning Study Materials</li> <li>No Hidden Fees or Exam Charges</li> <li>Access the Course Anywhere in the World</li> <li>Self-Paced Learning and Laptop, Tablet, Smartphone Friendly</li> </ul> <br> <strong>Strategic Marketing</strong> <strong>course curriculum breakdown</strong> <ul> <li>Lecture 1: Marketing strategy</li> <li>Lecture 2: Product portfolio and marketing capabilities</li> <li>Lecture 3: Industry and competition</li> <li>Lecture 4: The marketing environment</li> <li>Lecture 5: Customer and market analysis</li> <li>Lecture 6: Sustainable competitive advantage</li> <li>Lecture 7: Growth strategies</li> <li>Lecture 8: Segmentation, targeting and positioning</li> <li>Lecture 9: Marketing mix strategy</li> <li>Lecture 10: International marketing</li> <li>Lecture 11: Marketing planning and implementing a marketing strategy</li> </ul> <br> <strong>Certification</strong><br> You will get a <strong>FREE</strong> digital certificate upon successful completion of the Strategic Marketing course. The price of a printed copy is £<br> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Strategic Marketing Manager,Strategic Marketing Leader,Head of Strategic Marketing', 'eligibility' => 'No formal entry requirements for Strategic Marketing. You need to have: <ul> <li>Passion for learning</li> <li>A basic understanding of the English language</li> <li>This course is available to all learners, of all academic backgrounds.</li> <li>Learners should be aged 14 or over.</li> </ul> ', 'school' => 'Course Line', 'keywords' => 'Strategic Marketing,Marketing, Strategic Marketing Level 3', 'location' => 'Online', 'duration' => 'Upto 8 Hours', 'timing' => null, 'cost' => null, 'discount' => '95% Off for Laimoon Users!', 'eligibility_criteria' => null, 'job_matching_keywords' => 'Strategic Marketing Level 3', 'boosted' => null, 'lang_code' => 'ar', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '43575658', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'VP of People, Inclusion and Culture - SEA/K', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p> VP of People, Inclusion and Culture - SEA/K page is loaded <h3> VP of People, Inclusion and Culture - SEA/K </h3> Apply locations Singapore, Singapore posted on Posted 7 Days Ago job requisition id UMG-15230 <p> We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. </p><p><b><u> Role Summary </u></b></p><p> With the continued potential of the SEA/K market and UMG’s plans for growth in the region, the VP of People, Inclusion and Culture (PIC) SEA/K, will be a key Executive business partner, a member of the SEA/K leadership team and an enabler of the company’s overall regional strategies. The VP of PIC will lead across Singapore, Philippines, Malaysia, Indonesia, Vietnam, Thailand and Korea. </p><p> The VP of PIC will not only lead and develop the capabilities of UMG PIC function in the region but will also play a pivotal role in enabling the growth of the commercial business, enhancing management expertise and strategically shaping and nurturing a forward-thinking and positive culture for the company - whilst directly supporting the various territory MDs, regional executives and the CEO of SEA/K. </p><p> Within the PIC function itself, this leader will oversee the whole PIC lifecycle and provide impactful end-to-end executive business partnering, whilst effectively designing and implementing new local processes and controls to facilitate transformational growth and ensuring best practice handling of Employee Relations issues. In addition to the regional specifics, the VP of PIC SEA/K will act as the focal point for the implementation for Global UMG people strategies, initiatives and systems whilst also helping ensure adherence to the UMG code of conduct. </p><p> This role is based in Singapore but the incumbent will be required to travel regularly to partner with management in the territories of the region effectively. </p><p><b><u> Your role: </u></b></p><ul><li><b> Business Partnership: </b><ul><li> Support the CEO of SEA (K), the SEA/K territory MDs and other regional executives, in enhancing all aspects of their organizational capabilities to build best practice business structures, drive company success and maximise the achievement of people and commercial objectives across SEA/K. </li></ul></li></ul><ul><li><b> Strategic PIC Planning: </b><ul><li> Continually assess the PIC needs of UMG operation in the region and along with the CEO of SEA/K and the SVP of PIC, develop a strategic plan to address the requirements of each location. </li><li> This will include the creation and maintenance of action plans covering (amongst other areas) talent acquisition, onboarding, learning & development, leadership and management development, employee relations, systems and administration. </li></ul></li></ul><ul><li><b> Organisational Development: </b><ul><li> Develop optimal structures and clear accountabilities, ensuring the right people are in the right roles to maximize team performance and achieve goals as the business and organization continues to evolve. </li><li> Ensure a cohesive talent acquisition philosophy for each market, and that the recruiting processes attracts the highest calibre of candidates for all positions. </li><li> Roll out effective management training processes to ensure business leaders are provided with appropriate tools </li></ul></li></ul><ul><li><b> Code of Conduct Compliance / Policy development: </b><ul><li> Ensure and enforce strict compliance with UMG’s code of conduct and other business and PIC policies and procedures across each territory. </li><li> In conjunction with the SEA(K) CFO, the SVP of Legal and Business affairs and the UMG compliance team, act as a trusted and impartial guide to the CEO of SEA/K, the territory MDs and other executives to ensure they maintain proper adherence to the code of conduct and other compliance related policies. </li><li> Take ownership of and responsibility for, all significant ER issues in the region. Ensure proper process is followed for any ER scenario, escalating any issues or concerns appropriately where required. </li></ul></li></ul><ul><li><b> Other Business Support: </b><ul><li> Develop and maintain strong and effective working relationships with all colleagues and support cross-functional teamwork within the SEA(K) and Greater China region, the London based AMEA team and the UMG head office in L.A. </li><li> Partner with leadership to transfer and embed UMG culture to any acquisitions as appropriate. </li><li> Manage and implement solutions related to workforce analytics and HRIS. Ensure in partnership with the CFO OF SEA(K), that staff costs are managed effectively and in line with the overall company budget, plans and strategy. </li></ul></li></ul><ul><li><b> Functional Management: </b><ul><li> Build, develop and grow an efficient and effective PIC function that is aligned with the needs of the organisation, the company culture and serves as a true partner to the business. </li><li> Manage an effective PIC Dept ensuring the smooth running of each PIC element, the growth and development of all PIC employees and ensures the continued trust and confidence of the business as regards their work with the PIC function. </li></ul></li></ul><p><b><u> About you: </u></b></p><p> The VP of PIC - SEA/K, is a PIC professional and true business partner, with highly effective leadership, communication and stakeholder management skills. They will have a strong organisational development track record and a business mindset. </p><p><b><u> Ideal Experience </u></b></p><ul><li>12+ years’ management experience in PIC, including PIC generalist and business partnering roles, with particular strengths in talent acquisition and embedding PIC processes. </li><li> Experience in learning & development, organizational development, employee relations, compliance, PIC administration, etc. </li><li> Experience in Media or sectors with similar business dynamics and requirements preferred. </li><li> Experience and understanding of matrixed and functional reporting relationships. </li><li>5-10+ years’ working experience in the SEA (K) region </li><li> Understanding of relevant labour and employment laws and regulations in Korea, Singapore, The Philippines, Malaysia, Indochina, Indonesia, Thailand & Vietnam (or the majority of these territories)</li><li>8+ years’ experience in a multinational or international corporate environment with exposure to stringent compliance and governance codes </li><li> Undergraduate degree in business or related field an advantage </li><li> Fluent in English and at least one local territory language (fluency in or understanding of more than one local language an advantage). </li></ul><p><b><u> Critical Leadership Capabilities </u></b></p><p><b> Building People Capability </b></p><ul><li> Spends time and probes to develop a clear perception of employees’ behaviours and how these impact performance. </li><li> Gives critical feedback in behavioural terms and discusses suggestions for improvement. </li><li> Creates / Uses existing relevant programs to support employees’ career growth in individual ways. </li><li> Creates / Uses a management development process to focus the development effort for the leadership team. </li></ul><p><b> Collaborating and Influencing </b></p><ul><li> Deploys effective negotiation skills in an organizationally astute manner. Able to engender and build a culture where all sides act as true peers and decisions are shared. </li><li> Works cross-functionally and in a highly inclusive manner to achieve results through influence and the use of soft power in a positive and collaborative way. </li><li> Takes a proactive approach in communicating. Spends time identifying all internal and external stakeholders. Meeting or connects with all of them to shape a consensus when required. </li><li> Employs strong interpersonal, teaming and communication skills at all levels and across regions and cultures, with the ability to challenge and influence at senior levels and sustain independent views. </li></ul><p><b> Driving Business Goals </b></p><ul><li> Acts to surpass goals, seizing opportunities to gain successful outcomes, even under adverse circumstances. </li><li> Sets goals that are ambitious but realistic for themselves and their team, geared to organizational objectives. Understands principles of continuous improvement and innovation. </li></ul><p><b><u> Personal Characteristics </u></b></p><ul><li> Passionate about music, digital, mobile, social networks, innovation and disruption. </li><li> Attentive to important details but also decisive/cuts through as needed. </li><li> Possesses bias for action and results. </li><li> Able to follow up systematically and execute efficiently. </li><li> Constantly strives for self-improvement and innovation, and to exceed expectations. </li><li> Resourceful, proactive, hands-on, and willing to pursue objectives relentlessly and tenaciously. </li><li> Effective in fast-paced and entrepreneurial circumstances. Flexible and adaptable in complex, ambiguous and fluid situations and a constantly evolving environment. </li><li> Good organization and project planning and multi-tasking skills with the ability to manage priorities and complexity. </li><li> Strong written and oral communications skills with the ability to convey complex information to audiences at all levels in an articulate and compelling manner. </li><li> Shows the highest standards of honesty, integrity, discretion, principled leadership and business ethics. </li></ul><p><b> Interested? Please follow the link to submit your application today! </b><br> Note: Only shortlisted applicants will be contacted. </p><p><br><b> About us: </b></p><p> Universal Music Group (UMG) is the world leader in music-based entertainment, with a broad array of businesses engaged in recorded music, music publishing, merchandising and audiovisual content in more than 60 countries. </p><p> Featuring the most comprehensive catalog of recordings and songs across every musical genre, UMG identifies and develops artists and produces and distributes the most critically acclaimed and commercially successful music in the world. Committed to artistry, innovation and entrepreneurship, UMG fosters the development of services, platforms and business models in order to broaden artistic and commercial opportunities for our artists and create new experiences for fans. </p><p> UMG's catalog is marketed through two distinct divisions, Universal Music Enterprises (in the U.S.) and Universal Strategic Marketing (outside the U.S.). UMG also includes Universal Music Publishing Group, one of the industry's premier music publishing operations worldwide and Bravado, the leading provider of consumer, lifestyle and branding services to recording artists and entertainment brands around the world. <p></p> <h3><br><u><b> Job Category: </b></u></h3> People, Inclusion & Culture #J-18808-Ljbffr', 'course_qualifications' => null, 'global_location_id' => '192', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => 'Full time', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '116243', 'company_name' => 'Universal Music Group', 'external_apply_url' => 'https://sg.jooble.org/external/2252898732482470482?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_sg&extra_ars_request_id=82c442df65202ad504cd169ce87d59ea', 'external_short_url' => '2252898732482470482', 'apply_url' => null, 'contributed' => '0', 'created' => '2024-05-30 03:54:30', 'published' => '2024-05-30 03:54:30', 'closed_time' => null, 'updated' => '2024-05-30 03:54:30', 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '113', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '192', 'display_name' => 'Singapore', 'name_ar' => null, 'country_id' => '188', 'Country' => array( 'name' => 'Singapore', 'id' => '188', 'slug' => 'singapore', 'code' => 'SG' ) ), 'Company' => array( 'id' => '116243', 'name' => 'universal music group', 'website' => 'http://www.universalmusic.fr', 'verified' => '0', 'photo' => 'Universal_Music_Group_c4d60f70-2010-11ea-8d2e-73c648fe9348.jpeg', 'details' => null, 'display_details' => '' ), 'Industry' => array(), 'Tag' => array() ) $jobsList = array() $courses = array() $promotedCourses = array() $referer = '/' $urlKeyword = 'VP ' $profile = array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '4844', 'contributedJobCount' => '24', 'courseCount' => null ) $askLogin = true $jobLinkTitle = 'VP ' $renderSchema = 'yes' $title_for_layout = 'VP of People, Inclusion and Culture - SEA/K jobs in universal music group in Singapore.' $page_description = 'Apply to VP of People, Inclusion and Culture - SEA/K jobs in universal music group in Singapore.Find similar vacancies, jobs and salary information in Singapore.' $locationForTitle = 'Singapore' $currentJobCity = array( 'id' => '192', 'display_name' => 'Singapore', 'name_ar' => null, 'country_id' => '188', 'Country' => array( 'name' => 'Singapore', 'id' => '188', 'slug' => 'singapore', 'code' => 'SG' ) ) $jobCompanyPage = array( 'CompanyPage' => array( 'id' => '54149', 'title' => 'universal music group', 'slug' => 'universal-music-group-6' ), 'CompanyPageTranslation' => array( 'id' => null, 'company_page_id' => null, 'title' => null, 'slug' => null, 'summary' => null, 'description' => null, 'meta_title' => null, 'meta_description' => null, 'meta_keywords' => null, 'company_matching_keywords' => null, 'draft' => null, 'lang_code' => null ) ) $location = 'Singapore' $breadCrumbs = array( 'Job Details' => '' ) $relCourseBanner = array( 'relatedUrl' => 'https://courses.laimoon.com/ar/uae/sales-marketing-and-pr/sales', 'title' => 'المبيعات والتفاوض', 'course_category_id' => (int) 113, 'relatedOnlineUrl' => 'https://courses.laimoon.com/ar/online/sales-marketing-and-pr/sales' ) $published = '2024-05-30 03:54:30' $daysleft = (float) 3 $isLoggedIn = false $facebookSession = null $fbConfig = array( 'AppId' => '151651858238476', 'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104', 'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a' ) $linkedInConfig = array( 'APIKey' => '779yus3aqi524z', 'AppSecret' => 'XCdGJxUokce5Ygf6' ) $criticalCSSes = array( 'jobdetail' => 'jobdetail-critical-css', 'companylist' => 'companylist-critical-css', 'companyview' => 'companyview-critical-css', 'agencylist' => 'agencylist-critical-css', 'agencyview' => 'agencyview-critical-css', 'laimoonverified' => 'laimoonverified-critical-css', 'seopages' => 'seopages-critical-css', 'externalview' => 'externalview-critical-css', 'popularjobsearches' => 'popularjobsearches-critical-css' ) $basicProfileIncomplete = true $seeAllJobLink = 'https://jobs.laimoon.com/ar/singapore/VP ' $csaKeywords = array( (int) 0 => 'VP of People, Inclusion and Culture - SEA/K' ) $allowLoginClass = 'notlogin' $jobLocSlug = 'singapore' $jobLocName = 'Singapore' $pfBackgrounds = '' $jobLink = 'https://jobs.laimoon.com/jobs/externalview/43575658' $companyName = ' at universal music group' $twitterText = 'Hiring now! VP of People, Inclusion and Culture - SEA/K at universal music group. Please apply or share https://jobs.laimoon.com/jobs/externalview/43575658' $emailText = 'Hiring now! VP of People, Inclusion and Culture - SEA/K at universal music group. Please apply or share by clicking here https://jobs.laimoon.com/jobs/externalview/43575658' $sCompanyName = false $csaSearchKey = 'VP of People, Inclusion and Culture - SEA/K' $jobDetails = 'تفاصيل الوظيفة' $btn_text = 'Apply on company website' $confidentialExists = false $showCompany = (int) 1 $mainCheck = (int) 1 $confidentialThumbClass = '' $cdnImageThumbPath = 'https://cdn.laimoon.com/profileimages/thumbnail/' $companyPageTitle = 'universal music group'include - APP/View/Jobs/externalview.ctp, line 206 View::_evaluate() - CORE/Cake/View/View.php, line 948 View::_render() - CORE/Cake/View/View.php, line 910 View::render() - CORE/Cake/View/View.php, line 471 Controller::render() - CORE/Cake/Controller/Controller.php, line 948 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 194 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162 [main] - APP/webroot/index.php, line 115
![universal music group universal music group](https://cdn.laimoon.com/profileimages/thumbnail/Universal_Music_Group_c4d60f70-2010-11ea-8d2e-73c648fe9348.jpeg)
الشركة المعلنة عن الوظيفة
Universal music group
تحسين فرصتك لحصول على وظيفة
خذ دورة عبر الإنترنت على المبيعات والتفاوض ابتداءً من الآن.
-
49 درهم
955 درهممدة الدورة التدريبية: Upto 3 Hours -
Strategic Marketing Level 3 Course Line89 درهم
808 درهممدة الدورة التدريبية: Upto 8 Hours
X
لماذا تقوم بالإبلاغ عن هذه الوظيفة؟
Job has expired لا يمكن عرض هذه الصفحةبدلًا من ذلك، يمكنك النقر على الرابط أدناه أو نسخ/لصق الرابط في متصفح الإنترنت الخاص بك.
https://sg.jooble.org/external/2252898732482470482?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_sg&extra_ars_request_id=82c442df65202ad504cd169ce87d59ea