It technical support engineer, on-shift

About our client Our client is a logistics service provider with a strong foundation in Hong Kong. Currently, they are looking for an IT Support Engineer to join their team. About the role Handle users' tickets and provide L1/L2 technical support on the company application/system/server/network in a timely manner Perform administration, patching, troubleshooting, deployment and health checking on hardware/on-perm system on a regular basis Monitor, manage and troubleshoot applications and systems to ensure a smooth business operation under a team-base Escalate technical issues to relevant parties, such as internal developers, vendors and network team Provide inventory management, documentation, and training to users Requirements Diploma or above in Computer Science, Information Technology or related discipline Minimum 1 year of working experience in providing L1/L2 system support Knowledge of system operation and support, such as Linux OS, VMware and Backup solutions, is a plus Familiar with networking technologies, such as firewalls, Router, LAN/WAN, is a plus Good communication skills and team-working spirit Good command of English and Chinese(Cantonese & Mandarin)On-job training would be provided Click "Apply Now " to apply for this position or call Harry Yau at +852 3180 4936 f or a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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