الصفحة الرئيسية الفلبين IT Team Lead | ServiceNow - Technology Support Lead Engineer
الصفحة الرئيسية الفلبين IT Team Lead | ServiceNow - Technology Support Lead Engineer
IT Team Lead | ServiceNow - Technology Support Lead Engineer
دوام كامل
في Accenture
في
Philippines
نُشرت يوم May 8, 2024
تفاصيل الوظيفة
IT Team Lead | ServiceNow - Technology Support Lead Engineer
Ready to become part of the dynamic Accenture team? We’re seeking candidates with the right skills and experience for this role. Think you match the profile? Reach out to us, we'd love to hear from you! About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at What you’ll do:- Provide functional and technical expertise to plan, analyze, define and support the implementation of ServiceNow products or group of applications.
- Facilitate impact assessment efforts in producing and reviewing estimates and solutions for client work requests.
- Design, build and configure ServiceNow applications.
- Work with an agile mindset to create value across ServiceNow projects of multiple scopes and scale.
- Apply innovative ideas to drive automation.
- Drive the delivery of outputs according to agreed schedules and specifications.
- Combine business acumen and analytic insight with programming skills to design, develop, configure, build and support ServiceNow applications to meet specific requirements.
- Develop ServiceNow application code, working through each sprint based on agreed stories – turning user requirements into testable product.
- Implement, test, and deploy ServiceNow solutions using best practice software engineering and ITIL methodology.
- Identify and solve issues and incidents within multiple components of the ServiceNow platform.
- Perform thorough impact analysis and testing for ServiceNow patching and platform upgrades.
- Raise issues and risks proactively, providing recommended solutions and mitigations.
- Produce required deliverables and documentations according to defined standards.
- Required skill/s or must have skill/s: ServiceNow development or architecture skills on the ServiceNow platform and its product lines including but not limited to any of the following: ITSM, ITOM, SecOps, IRM, ITAM, HRSD, CSM, SPM
- Years of experience: At least 4 years of experience on ServiceNow development/architecture
- Additional skill/s: (nice to have) Agile or Scrum methodology; GenAI
- Any ServiceNow certification
- ITIL knowledge and/or certification
- A systems engineering or developer background with the ability to learn quickly and share your knowledge with the broader team.
- A mindset to automate everything.
- Competitive Compensation and Benefits (Performance Bonus, 13th Month Pay, Day 1 HMO & Life Insurance Coverage)
- Expanded maternity leave up to 120 days *
- Expanded paternity leave up to 30 days *
- Flexible Working Arrangements *
- Healthy and Encouraging Work Environment
- Company-sponsored trainings like upskilling and certification
- Employee Stock Purchase Pan
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Car and housing plan *
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| ServiceNow - Technology Support Lead Engineer', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<h3> IT Team Lead | ServiceNow - Technology Support Lead Engineer </h3><p><b> Ready to become part of the dynamic Accenture team? We’re seeking candidates with the right skills and experience for this role. Think you match the profile? Reach out to us, we'd love to hear from you!</b><br> <br> </p><p><b> About Accenture </b><br> Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at </p><p><b> What you’ll do: </b></p><ul><li> Provide functional and technical expertise to plan, analyze, define and support the implementation of ServiceNow products or group of applications. </li><li> Facilitate impact assessment efforts in producing and reviewing estimates and solutions for client work requests. </li><li> Design, build and configure ServiceNow applications. </li><li> Work with an agile mindset to create value across ServiceNow projects of multiple scopes and scale. </li><li> Apply innovative ideas to drive automation. </li><li> Drive the delivery of outputs according to agreed schedules and specifications. </li><li> Combine business acumen and analytic insight with programming skills to design, develop, configure, build and support ServiceNow applications to meet specific requirements. </li><li> Develop ServiceNow application code, working through each sprint based on agreed stories – turning user requirements into testable product. </li><li> Implement, test, and deploy ServiceNow solutions using best practice software engineering and ITIL methodology. </li><li> Identify and solve issues and incidents within multiple components of the ServiceNow platform. </li><li> Perform thorough impact analysis and testing for ServiceNow patching and platform upgrades. </li><li> Raise issues and risks proactively, providing recommended solutions and mitigations. </li><li> Produce required deliverables and documentations according to defined standards. </li></ul><p><b> Here’s what you’ll need: </b></p><ul><li> Required skill/s or must have skill/s: ServiceNow development or architecture skills on the ServiceNow platform and its product lines including but not limited to any of the following: ITSM, ITOM, SecOps, IRM, ITAM, HRSD, CSM, SPM </li><li> Years of experience: At least 4 years of experience on ServiceNow development/architecture </li><li> Additional skill/s: (nice to have) Agile or Scrum methodology; GenAI </li></ul><p><b> Nice to have: </b></p><ul><li> Any ServiceNow certification </li><li> ITIL knowledge and/or certification </li><li> A systems engineering or developer background with the ability to learn quickly and share your knowledge with the broader team. </li><li> A mindset to automate everything. </li></ul><p><b> What we believe: </b></p><p> All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities. </p><p> Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with. </p><p> Accenture is committed to providing equal employment opportunities for persons with disabilities. Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment process, they will be happy to assist you. </p><p><b> What’s in it for you?</b></p><ul><li> Competitive Compensation and Benefits (Performance Bonus, 13th Month Pay, Day 1 HMO & Life Insurance Coverage)</li><li> Expanded maternity leave up to 120 days <b>*</b></li><li> Expanded paternity leave up to 30 days <b>*</b></li><li> Flexible Working Arrangements <b>*</b></li><li> Healthy and Encouraging Work Environment </li><li> Company-sponsored trainings like upskilling and certification </li><li> Employee Stock Purchase Pan </li><li> Loyalty and Christmas Gift </li><li> Inclusion and Diversity Benefits </li><li> Car and housing plan <b>*</b></li></ul><p><i>*Terms & Conditions apply </i></p><p><i><b> Equal employment Opportunity Statement: </b></i></p><p><i> All employment decisions shall be made without regard to age.., race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. </i></p><p><i> Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. </i></p><p><i> Accenture is committed to providing veteran employment opportunities to our service men and women. </i></p><p><i> Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. </i></p><p><b> IMPORTANT REMINDER: </b>We appreciate your interest in applying with Accenture. Please ensure to complete your profile and accomplish all required information in Workday within the next 24 hours, in order for us to start processing your application. You may access Workday by clicking the “Apply Now” button or refer to the link sent via SMS or email. </p><h3> Report this job advert </h3><p> Don’t provide your bank or credit card details when applying for jobs. </p><p> Researching careers? 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We’re seeking candidates with the right skills and experience for this role. Think you match the profile? Reach out to us, we'd love to hear from you!</b><br> <br> </p><p><b> About Accenture </b><br> Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at </p><p><b> What you’ll do: </b></p><ul><li> Provide functional and technical expertise to plan, analyze, define and support the implementation of ServiceNow products or group of applications. </li><li> Facilitate impact assessment efforts in producing and reviewing estimates and solutions for client work requests. </li><li> Design, build and configure ServiceNow applications. </li><li> Work with an agile mindset to create value across ServiceNow projects of multiple scopes and scale. </li><li> Apply innovative ideas to drive automation. </li><li> Drive the delivery of outputs according to agreed schedules and specifications. </li><li> Combine business acumen and analytic insight with programming skills to design, develop, configure, build and support ServiceNow applications to meet specific requirements. </li><li> Develop ServiceNow application code, working through each sprint based on agreed stories – turning user requirements into testable product. </li><li> Implement, test, and deploy ServiceNow solutions using best practice software engineering and ITIL methodology. </li><li> Identify and solve issues and incidents within multiple components of the ServiceNow platform. </li><li> Perform thorough impact analysis and testing for ServiceNow patching and platform upgrades. </li><li> Raise issues and risks proactively, providing recommended solutions and mitigations. </li><li> Produce required deliverables and documentations according to defined standards. </li></ul><p><b> Here’s what you’ll need: </b></p><ul><li> Required skill/s or must have skill/s: ServiceNow development or architecture skills on the ServiceNow platform and its product lines including but not limited to any of the following: ITSM, ITOM, SecOps, IRM, ITAM, HRSD, CSM, SPM </li><li> Years of experience: At least 4 years of experience on ServiceNow development/architecture </li><li> Additional skill/s: (nice to have) Agile or Scrum methodology; GenAI </li></ul><p><b> Nice to have: </b></p><ul><li> Any ServiceNow certification </li><li> ITIL knowledge and/or certification </li><li> A systems engineering or developer background with the ability to learn quickly and share your knowledge with the broader team. </li><li> A mindset to automate everything. </li></ul><p><b> What we believe: </b></p><p> All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities. </p><p> Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with. </p><p> Accenture is committed to providing equal employment opportunities for persons with disabilities. Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment process, they will be happy to assist you. </p><p><b> What’s in it for you?</b></p><ul><li> Competitive Compensation and Benefits (Performance Bonus, 13th Month Pay, Day 1 HMO & Life Insurance Coverage)</li><li> Expanded maternity leave up to 120 days <b>*</b></li><li> Expanded paternity leave up to 30 days <b>*</b></li><li> Flexible Working Arrangements <b>*</b></li><li> Healthy and Encouraging Work Environment </li><li> Company-sponsored trainings like upskilling and certification </li><li> Employee Stock Purchase Pan </li><li> Loyalty and Christmas Gift </li><li> Inclusion and Diversity Benefits </li><li> Car and housing plan <b>*</b></li></ul><p><i>*Terms & Conditions apply </i></p><p><i><b> Equal employment Opportunity Statement: </b></i></p><p><i> All employment decisions shall be made without regard to age.., race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. </i></p><p><i> Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. </i></p><p><i> Accenture is committed to providing veteran employment opportunities to our service men and women. </i></p><p><i> Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. </i></p><p><b> IMPORTANT REMINDER: </b>We appreciate your interest in applying with Accenture. Please ensure to complete your profile and accomplish all required information in Workday within the next 24 hours, in order for us to start processing your application. You may access Workday by clicking the “Apply Now” button or refer to the link sent via SMS or email. </p><h3> Report this job advert </h3><p> Don’t provide your bank or credit card details when applying for jobs. </p><p> Researching careers? 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