Infrastructure Specialist - System Administration Windows + Citrix Admin
تفاصيل الوظيفة
Systems Administration and Maintenance: • Administer system components with the goal of meeting performance and usage requirements • Perform maintenance, installation, setup and configuration of systems • Monitor the integrity of the systems to ensure availability to users in a secure and controlled manner • Conduct system backups, optimisation, initiation of recovery procedures and routine troubleshooting • Liaise with relevant parties to meet installation priorities and prevent disruption of service • Produce systemic and/or ad hoc reports Systems Enhancement: Assist with the development of new systems as per the system requirements • Implement systems security and integrity controls • Assist with new system testing and implementation • Assist with piloting of new tools, technologies, and/or processes. • Create systems documentation which records modifications and developments carried out • Maintain technical documentation including systems structures, system requirements, process flows, operating procedures and management guidelines Troubleshooting and Resolution:
- Oversee the assessment of risks to systems.
- Identify complex system issues to provide advisory to the stakeholders.
- Solve faults occurring in the operation of hardware and software.
- Perform systems repairs.
- Provide escalation support for issues presented by the user.
- Bachelor's degree in computer systems, information technology, or a related field (or equivalent experience).
- 3-5+ years of experience in systems engineering or a similar role.
- Extensive knowledge of server administration, operating systems (Windows , Citrix and Linux/Unix), virtualization technologies, and networking concepts.
- Excellent problem-solving and decision-making abilities.
- Able to communicate effectively in verbal and written mediums with internal and external stakeholders.
- Health Insurance
- Standard Statutory Benefits
- Allowance
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