Senior Fraud Specialist / Supervisor

Job Description

Aman Financial Services, a subsidiary of Raya Holding for Financial Investments is looking to hire “Senior Fraud Specialist / Supervisor” to join its team with the below job description and qualifications • Retail Customer Claims assists customers with electronic/check fraudulent and merchant dispute transactions on Debit Card, ATM, ACH, Checks, and Chase Online for consumer and business accounts for all lines of business. • Documents the current control process and recommends enhancements. • Develop Fraud loss plan & Manage variances to plan. • Develop and/or deploy Fraud awareness training throughout the organization. • Investigating all dealers’ transaction to prevent dealers’ commission fraud and applying penalty scheme for any violations performed in addition to auditing on quality of sale. • Research and report on advanced fraud related issues as well as make recommendations for improvements. • Establish and maintain specific Fraud procedures within the Fraud Manual and ensure compliance with credit policies. • Accurately gather data on fraud trends and submit monthly reports to the Senior Fraud Manager. • Analyze MIS & maximize efficiency (cost & quality) of Fraud Risk operations. • Provides guidance to direct reports in order to ensure that Division concept is followed & maintained.