Tax Specialist
تفاصيل الوظيفة
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working Arrangement We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working Arrangement Hybrid Job Description Responsibilities
- Reviews and/or processes received transactions accurately and in a timely manner.
- Provide excellent service to internal and external clients, whether emails, phone calls or correspondence. Respond to inquiries received from internal and external clients, after appropriate research and analysis. To do this, find the best way to solve the problem and accurately process the necessary operations.
- Collaborates with teams located in various offices to achieve dynamic volumes and meet service standards.
- Demonstrates a positive attitude in finding solutions to problems.
- Contribute to the optimization of service efficiency by suggesting process improvements.
- Collaborates effectively with the other departments within Policy Services
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.
- Consistently meet or exceed productivity, quality and service standard objectives.
- Multi-task and prioritize on a daily basis to maintain workload and to address urgent/rush cases.
- The versatility to do many different types of work within the business area.
- Consistent demonstration of flexibility and adaptability in a rapidly changing environment.
- Confidently communicate (written or phone) with internal, external clients, sponsors, agents and brokers in a courteous and professional manner
- Routinely demonstrate ownership and accountability of all re‐quests in a proactive rather than reactive manner.
- Bilingualism (French and English) is an asset
- College diploma or relevant work experience
- Ability to work independently, with minimal direct supervision
- Demonstrated decision-making skills
- Entrepreneurship, initiative and attention to detail
- Strong interpersonal skills and verbal and written communication skills
- Ability to work in a fast-paced environment
- Ability to respond positively and constructively to challenges and opportunities
- Organizational skills and ability to multitask
- Excellent customer service skills
- Resilience and sense of adaptation
- Solid problem solving and decision-making skills
- Self-starter with excellent initiative and attention to detail
- Successful experience in working in a fast-paced environment
- Consistently responds to challenges and opportunities in a positive and productive manner
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
About Us
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers. We’re proud of our accomplishments and recognitions. Recent awards include:- Best Place to Work in Asia-Pacific 2022
- Best Place to Work for LGBTQ Equality 2022
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