الصفحة الرئيسية جنوب أفريقيا Customer Service Agent- 6 Month Contract
الصفحة الرئيسية جنوب أفريقيا Customer Service Agent- 6 Month Contract
Customer Service Agent- 6 Month Contract
دوام كامل
في ECOLAB
في
South Africa
نُشرت يوم May 8, 2024
تفاصيل الوظيفة
Ecolab's job vacancy, Career and Recruitment Job title : Customer Service Agent- 6 Month Contract jobs in Gauteng Job Location : Gauteng, Deadline : May 09, 2024 Quick Recommended Links Join Ecolab’s call center in , and become part of a dynamic team that loves their work and enjoys each other. As a respected Customer Service Agent , use your high energy and social skills to partner with our customers to help them achieve maximum benefit from Ecolab’s products. As a team, we strive to exceed our objectives to help drive greater customer satisfaction. What’s in it For You: - Enjoy non-traditional work hours that fit the schedule you need
- Be recognized for meeting goals, and secure opportunities for advancement
- Sharpen your professional business acumen
- Work for a stable, growing, global Fortune 500 company
- Comprehensive benefits package starting day 1 of employment.
What You Will Do: - Process 60-100 inbound calls per day
- Manage outbound calls, depending upon volume
- Must possess solid problem solving & interpersonal skills
- Handle all calls in a prompt and courteous manner
- Maintain working knowledge of products, accounts, Ecolab representatives, tools and dispensing systems
- Complete a call on screen accurately while speaking with the customer
- Process orders, literature requests, and applies information to our customers
- Develop technical and mechanical proficiency to assist customers and field staff with dispenser system issues
Candidate must reside in: Gauteng Minimum Qualifications: - High school qualifications or equivalent
- Proficient with Microsoft Office Suite software (Excel, Word, Access, and Outlook
- Experience using Customer Service software
- No immigration sponsorship available for this position
Preferred Qualifications: - Bachelor’s degree completed or in process
- Ability to accurately type a minimum of 25 words per minimum
- Ability to interact professionally with others and work independently in a fast-paced environment
- Prior experience utilizing a multi-line telephone system
- Strong problem solving and interpersonal skills
- Excellent verbal and written communication skills
- Highly dependable team player
- Ability to prioritize workload and complete responsibilities on time
- Fluent in
- SAP knowledge
*Customer Service jobs in south africa
*Customer Service Agent- 6 Month Contract in
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You will receive the results of your assessment immediately upon completion.</li> </ul> <strong>While I receive a certificate of completion?</strong> <ul> <li>Upon successful completion, you will qualify for the UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your Certificate at a cost of £19.</li> </ul> <strong>Why study this course</strong> <ul> <li>Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Customer Service,Office Secretary,Sercretary', 'eligibility' => '<br /> The Customer Service Skills Course is open to all, with no formal entry requirements. 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Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc.<br /> <br /> Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: <ul> <li>Contract Centre Supervisor</li> <li>Customer Service Team Leader</li> <li>Customer Relations Advisor</li> <li>Hotel Manager</li> <li>Sales Manager</li> </ul> This Diploma course of Customer Service is comprehensive and is designed to cover the following key areas. This course has been designed for 45 guided learning hours:<br /> <br /> <strong>COURSE CURRICULUM</strong><br /> <br /> 1. Customer Service Principles<br /> 2. Customer Service Essentials<br /> 3. Setting Customer Service Goals & Objectives<br /> 4. Communication Skills for Customer Service<br /> 5. Customer Service Techniques<br /> 6. How to Manage Customer Service Team<br /> 7. Improving Your Customer Service Leadership<br /> 8. Leading Customer Service Team<br /> 9. Teamworking and Team Building<br /> 10. Handling Customer Complains<br /> 11. How to Work with Unhappy Customers<br /> 12. How to Gain Back Lost Customers<br /> 13. Telephone Techniques<br /> 14. Telephone Etiquette<br /> 15. Telephone Customer Service<br /> 16. Power of Telephone Courtesy<br /> 17. Internal Customer Service<br /> 18. Customer Service at Call Centres<br /> 19. Social Intelligence<br /> 20. Negotiation Skills<br /> 21. Time Management<br /> 22. Work Life Balance<br /> 23. Stress Management at Workplace<br /> 24. Safety in the Work Place<br /> <br /> <strong>Method of Assessment:</strong><br /> <br /> At the end of the course learners will also take online multiple choice question assessment tests. This online multiple choice question tests are marked automatically so you will receive an instant grade and know whether you have passed the course.<br /> <br /> <strong>Certification:</strong><br /> <br /> Successful candidates will be awarded <em>“Diploma in Customer Service”.</em><br /> <br /> <strong>Why Choose Us?</strong> <ul> <li>Our courses represent outstanding value for money</li> <li>High quality e-learning study materials and mock exams.</li> <li>Each course is designed by industry experts, using an innovative interactive learning approach.</li> <li>Includes step-by-step guided videos tutorials.</li> <li>Benefit of applying <strong>NUS extra Discount Card.</strong></li> <li>24/7 Access to the Online Learning Portal.</li> <li>Anytime & Anywhere Learning.</li> <li>Recognised Accredited Qualification.</li> <li>Access Course Content on Mobile, Tablet or Desktop.</li> <li>Study in a user friendly, advanced online learning platform.</li> <li>Excellent customer service and administrative support.</li> </ul> <br /> <br /> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Sales Manager,Customer Relations Advisor,Customer Service Team Leader', 'eligibility' => '<br /> Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.', 'school' => 'Study 365', 'keywords' => null, 'location' => 'Online', 'duration' => 'Upto 70 Hours', 'timing' => null, 'cost' => null, 'discount' => '%85 خصم لعملاء ليمون!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'ar', 'status' => 'active', 'auto_translated' => '1', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '43508382', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Customer Service Agent- 6 Month Contract', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<h4> Ecolab's <b> job vacancy, Career and Recruitment </b><b> Job title : Customer Service Agent- 6 Month Contract jobs in Gauteng </b><b> Job Location : Gauteng, </b><b> Deadline : May 09, 2024</b><b><u> Quick Recommended Links </u></b><p><p> Join Ecolab’s call center in <b> , </b>and become part of a dynamic team that loves their work and enjoys each other. As a respected <b> Customer Service Agent </b> , use your high energy and social skills to partner with our customers to help them achieve maximum benefit from Ecolab’s products. As a team, we strive to exceed our objectives to help drive greater customer satisfaction. </p><p><b> What’s in it For You: </b></p><ul><li> Enjoy non-traditional work hours that fit the schedule you need </li><li> Be recognized for meeting goals, and secure opportunities for advancement </li><li> Sharpen your professional business acumen </li><li> Work for a stable, growing, global Fortune 500 company </li><li> Comprehensive benefits package starting day 1 of employment. </li></ul><p><b> What You Will Do: </b></p><ul><li> Process 60-100 inbound calls per day </li><li> Manage outbound calls, depending upon volume </li><li> Must possess solid problem solving & interpersonal skills </li><li> Handle all calls in a prompt and courteous manner </li><li> Maintain working knowledge of products, accounts, Ecolab representatives, tools and dispensing systems </li><li> Complete a call on screen accurately while speaking with the customer </li><li> Process orders, literature requests, and applies information to our customers </li><li> Develop technical and mechanical proficiency to assist customers and field staff with dispenser system issues </li></ul><p> Candidate must reside in: Gauteng </p><p><b> Minimum Qualifications: </b></p><ul><li> High school qualifications or equivalent </li><li> Proficient with Microsoft Office Suite software (Excel, Word, Access, and Outlook </li><li> Experience using Customer Service software </li><li> No immigration sponsorship available for this position </li></ul><p><b> Preferred Qualifications: </b></p><ul><li> Bachelor’s degree completed or in process </li><li> Ability to accurately type a minimum of 25 words per minimum </li><li> Ability to interact professionally with others and work independently in a fast-paced environment </li><li> Prior experience utilizing a multi-line telephone system </li><li> Strong problem solving and interpersonal skills </li><li> Excellent verbal and written communication skills </li><li> Highly dependable team player </li><li> Ability to prioritize workload and complete responsibilities on time </li><li> Fluent in </li><li> SAP knowledge </li></ul>*Customer Service jobs in south africa *Customer Service Agent- 6 Month Contract in</h4>', 'course_qualifications' => null, 'global_location_id' => '197', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => 'Full time', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '3914', 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Customer Service Agent- 6 Month Contract at ECOLAB. Please apply or share https://jobs.laimoon.com/jobs/externalview/43508382' $emailText = 'Hiring now! Customer Service Agent- 6 Month Contract at ECOLAB. 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الشركة المعلنة عن الوظيفة
ECOLAB
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