Executive Customer Relations Specialist - UAE National | Amazon Careers
تفاصيل الوظيفة
Executive Customer Relations Specialist - UAE National | Amazon Careers
Responsibilities:
Respond to enquiries from corporate executives, government authorities in addition to resolving contacts (received through any channel)
Provide advice to CS floor staff, regarding escalated contacts
Communicate effectively and professionally with other departments in researching complaints and acting as CS resource
Requirements:
A relentless obsession for the customer
Excellent English communication skills both verbal and written
Prior experience in Customer Service
Demonstrates flexibility in work hours based on scheduling needs and customer demands.
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