Parts Retail Advisor Jobs in Dubai | Al Futtaim Careers
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Parts Retail Advisor Jobs in Dubai | Al Futtaim Careers
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Description:
The primary focus of the role will be to promote the benefit of Volvo parts and service at all times and ensure customer orders are taken and supplied to the correct specification and on time and parts required for customers are picked and allocated to the correct delivery routes.
Job Responsibilities:
a-Handle complete counter parts sales process of walk-in, telephone and email inquiries to achieve monthly budgeted net sales.
b-Maintain fast moving stock and maintaining service fill rate level at 95%.
c-Collect retail customer data and feedback in the given format and convert them to service to generate additional revenue of labor, parts and recalls.
d-Ensure quality of job to avoid errors/rework and ensure customer engagement by taking actions against customer complaints.
Job Requirements:
a-Bachelor's Degree or Diploma.
b-2 years automotive experience in a similar role.
c-Experience with inventory and stock management.
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