Senior Associate, Investment Management
دوام كامل
في S&P Global, Inc.
في
Philippines
نُشرت يوم April 29, 2024
تفاصيل الوظيفة
About the Role:
Grade Level (for internal use): 08 The Role: The Senior Associate for Investment Management understands the daily workflow of investment management clients and helps utilize S&P Global Market Intelligence products more effectively and efficiently. The Location: Makati City, Philippines; Islamabad, Pakistan The Team: The team is responsible for providing client support on our business intelligence tools by holding investigative conversations with clients & driving product usage. This team has a presence across the globe. Members of the team get to learn in-depth the S&P Global Market Intelligence product suite for investment managers, produce news pieces and develop technical skills. The Impact: As the face of the organization, your typical day requires you to answer client queries while showcasing your vast knowledge of investment management tools, data and the industries we cover. You will also be expected to server as an investment management subject matter expert for the newer analysts supporting the broader S&P Capital IQ platform. Additionally, you’ll help to accelerate the quality and timeliness of the data, improve operational efficiency to reduce error rates, and improve support survey scores to help improve retention rates and drive revenue increases. What’s in it for you:- Sharpen your professional and social skills while interacting with clients and internal stakeholders.
- Develop your product knowledge by working with our expansive investment management client base.
- Be part of a growing specialist team
- Provide client support via phone, email and chat. Answer client queries such as p ortfolio analytics questions, escalated screening cases and index capability requests .
- Make suggestions in regards to product usability, presentation, and data quality
- Spend a significant portion of your day as a mentor and leader within our CIQ Client Support oriented teams to help newer Associates understand best practices and advanced concepts.The focus would include Investment Management capabilities, but also the broader S&P Capital IQ platform and the client support function itself.
- Be a client-facing interface with clients that have custom models, screens, portfolios, dashboards and other product views built for them by our India-based Screening & Platform and Modeling teams.
- Minimum of a Bachelor's/College degree in Economics, Finance or equivalent
- At least 1 years of experience in supporting CIQ platform .
- Knowledgeable in finance and s trong interest in the investment management sector and desire to become an expert on a smaller subset of the product.
- Excellent written and verbal communication skills
- Strong attention to detail and ability to multitask effectively
- Team-player mentality with strong collaboration skills
- Flexible to changes in a rapidly evolving environment
- Ready to work on a 10am-7pm EST shift .
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
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