Advertising Operations Manager (CM360)

Job Description Advertising Operations Manager Job Purpose: · The functions of this role include working as a liaison that connects Publicis Groupe clients (across the Agency brands) with the Paid Media specialists. · The role can include client interaction and being the key operational point of contact for clients. · There are finance related tasks as part of this role which include the submitting monthly billings if needed. Key Responsibilities: · Effective resource management (capacity tracking and resource skills) and trafficking of the SEO and Paid Media departments. · Work with client leads/agency strategists and manage the respective agency clients. · Manage and maintain capacity of SEO strategist. Manage their capacity, timesheet input and deadlines for work deliverables. · Creating scope of work documents for SEO with website audits and costing for these type projects · Anticipate potential capacity challenges on jobs and deadlines in a timeous manner and be proactive in facilitating smooth workflow and alternate solutions, when necessary. · Work closely with client leads/strategists. · Improve the operational systems, processes, and practices of the agency. · Manage digital campaigns (display, video, social, native, and programmatic) launches with Paid Media team. · Confirm briefs are completed properly and all relevant information is provided by the Agency (media schedule, content plan, and signed IO) · Brief Campaign Managers and ensuring work is executed in accordance with the media briefs and needed feedback on the media briefs is given. · Setting up weekly status sessions with the various agencies to track campaign performance - spend versus campaign budget. · Monitor performance and ensure Campaign Managers are aware of any issues on their campaigns. · Attend weekly internal and client status sessions. · Work closely with client leads/strategists to facilitate work needed. · Building and Trafficking campaigns on Campaign Manager 360 Knowledge/Skills: · Experience developing systems and workflows to support a growing organisation. · Thrives in a fast-paced, collaborative, and entrepreneurial environment. · A good knowledge of the terminology and technical aspects related to digital. · Advantage if you are familiar with the following platforms: o CHASE o JIRA o Integral Ad Science (IAS) o Google Campaign Manager 360