الصفحة الرئيسية المملكة المتحدة Call Center Operator - Uncapped Commission
الصفحة الرئيسية المملكة المتحدة Call Center Operator - Uncapped Commission
Call Center Operator - Uncapped Commission
تفاصيل الوظيفة
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown’s with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Doncaster? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you?
- A great salary of £23,504 plus an uncapped super simple commission scheme
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
- Concierge service.
Shift pattern
Mon | Tue | Wed | Thu | Fri | Sat | Sun |
09:15-19:00 | 09:15-19:00 | 09:15-19:00 | 09:15-19:00 | Off | 09:00-18:45 | Off |
08:00-17:45 | 08:00-17:45 | 08:00-17:45 | 08:00-17:45 | 08:00-17:45 | Off | Off |
08:00-17:30 | Off | Off | Off | 08:00-17:30 | 08:00-17:00 | Off |
Off | 09:00-17:30 | 09:00-17:30 | 09:00-17:30 | 09:00-17:30 | Off | 09:00-17:30 |
Apply safely
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Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown’s with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. </p><p> </p><p> We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Doncaster?</p><p> </p><p> We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. </p><p><p><b> What’s in it for you? </b></p><p> </p><ul><li> A great salary of £23,504 plus an uncapped super simple commission scheme </li><li> Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. </li><li> Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. </li><li> Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. </li><li> Volunteering days, so you can give back to your local community. </li><li> Optional Private Healthcare and Dental, to protect you and your family. </li><li> Concierge service. </li></ul><p> </p><p> On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. 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Additional CPD Accredited Certificate with 70 CPD points available with no extra study.<br> Endorsed Call Centre Level 3 Certificate of Achievement. Discover what it takes to climb the ranks in a dynamic and enjoyable customer service environment, with this exclusive Level 3 Call Centre Training Certificate! Whether looking to advance an existing career or explore an exciting new career path, a endorsed distance learning program from Brentwood Open Learning College could make all the difference!<br> Call centre workers at all levels fulfil a role of unique importance. Serving as the very frontline representatives for the organisation as a whole, they are the first and often the only point of contact many customers encounter. As such, call centre employees carry the brand’s reputation and professional position squarely on their shoulders. Where outstanding service is provided, customers are left with a positive impression of the business as a whole. Meaning that the actions and attitudes of call centre staff have a direct impact on the success and performance of the the entire organization. While the very best call centre talent represents a priceless business asset, poor representation can jeopardise a brand’s perception and performance.<br> This exclusive Level 3 Call Centre Training Certificate is ideal for anyone interested in developing the strongest competencies and confidence in any call centre environment. Call centres continue to play a critical role in the daily operations of millions of organisations on a global basis. Whether looking to advance your own career or provide your employees with a beneficial and accessible opportunity for professional development, this endorsed course could prove invaluable.<br> Explore the possibilities with Brentwood Open Learning College and discover the benefits of dynamic distance learning!<br> <br> <strong>Course Outline</strong><br> <br> This insightful Call Centre Training Certificate is delivered across seven intensive yet accessible modules – each followed by an online assessment to test and verify your new skills and knowledge. Your tutor and the wider Brentwood Open Learning College team will provide you with the support you need at all times, to ensure you successfully complete each unit and the course as a whole.<br> <strong>Module 1 – Verbal Communication Techniques</strong> <ul> <li>Role of Body Language over phone</li> <li>Verbal Communication Techniques</li> <li>The four E’s of an effective telephone voice</li> <li>A Service Image</li> </ul> <strong>Module 2 – Who Are Your Customers?</strong> <ul> <li>Define the Customer and Client</li> <li>About Relationships</li> <li>To Serve and Delight</li> <li>Listening Skills</li> <li>Active Listening</li> <li>The Mission: To Listen</li> </ul> <strong>Module 3 – Asking the Right Questions</strong> <ul> <li>Open Questions vs. Closed Questions</li> <li>Probing Techniques</li> <li>Saying No Effectively</li> </ul> <strong>Module 4 – Sales by Phone</strong> <ul> <li>Benefits of Telemarketing</li> <li>Rapport Building</li> <li>Taking Messages</li> <li>Effective Messages</li> <li>Staying Out of Voice Mail Jai</li> <li>Closing down the Voice</li> <li>Cold and Warm Calls</li> </ul> <strong>Module 5 – Developing a Script</strong> <ul> <li>The Basic Script</li> <li>Sample Script</li> <li>Making the Script Yours</li> <li>Module 6 – Negotiation Techniques</li> <li>Handling Objections</li> <li>Closing the Sale</li> <li>The Changing Customer</li> <li>What the Customer Wants</li> <li>Negotiation Techniques</li> <li>Practicing Negotiation</li> <li>Phases of Negotiation</li> <li>Negotiation Made Easier</li> <li>High Impact Moments</li> </ul> <strong>Module 7 – Dealing with Difficult Customers</strong> <ul> <li>Dealing With Challenges Assertively</li> <li>Dealing With Difficult People</li> <li>Be a Problem Solver</li> <li>Customer Problem Solving</li> <li>The Fifth Critical Element – Measure It</li> <li>The Sixth Critical Element – Reinforce It</li> <li>Dealing With Stress</li> <li>Plus more</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Customer Service Specialist,Customer Consultant,Customer Service Associate,Technical Support Specialist,Customer Service Agent,Client Relations Representative,Customer Relationship Manager,Call Centre Specialist,Client Service Representative', 'eligibility' => 'No particular entry requirement.<br /> Option 1<br /> Certificate in Call Centre QLS Level 3 endorsed by Quality Licence Scheme<br /> Certificate Fee: £85 + postal charges<br /> Option 2<br /> Certificate in Call Centre issued by CPD<br /> PDF Certificate - FREE<br /> Hard copy - £25 + postal charges<br /> Option 3<br /> CPD Accredited Certificate<br /> (PDF format)=£30<br /> (Hard copy)=£75 + postal charges<br /> *Postage Charges: National £9, International £15', 'school' => 'Brentwood Open Learning College', 'keywords' => 'Onlinemarketing,Marketing,Sales,Business,Customer Service, Call Centre Training', 'location' => 'Online', 'duration' => 'Upto 200 Hours', 'timing' => null, 'cost' => null, 'discount' => '90% Off for Laimoon Users!', 'eligibility_criteria' => null, 'job_matching_keywords' => 'Call Centre Training', 'boosted' => null, 'lang_code' => 'ar', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '43389167', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Call Center Operator - Uncapped Commission', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p><p><p> If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown’s with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. </p><p> </p><p> We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Doncaster?</p><p> </p><p> We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. </p><p><p><b> What’s in it for you? </b></p><p> </p><ul><li> A great salary of £23,504 plus an uncapped super simple commission scheme </li><li> Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. </li><li> Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. </li><li> Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. </li><li> Volunteering days, so you can give back to your local community. </li><li> Optional Private Healthcare and Dental, to protect you and your family. </li><li> Concierge service. </li></ul><p> </p><p> On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. 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Uncapped Commission' ) $allowLoginClass = 'notlogin' $jobLocSlug = 'united-kingdom' $jobLocName = 'United Kingdom' $pfBackgrounds = '' $jobLink = 'https://jobs.laimoon.com/jobs/externalview/43389167' $companyName = ' at EE' $twitterText = 'Hiring now! Call Center Operator - Uncapped Commission at EE. Please apply or share https://jobs.laimoon.com/jobs/externalview/43389167' $emailText = 'Hiring now! Call Center Operator - Uncapped Commission at EE. Please apply or share by clicking here https://jobs.laimoon.com/jobs/externalview/43389167' $sCompanyName = false $csaSearchKey = 'Call Center Operator - Uncapped Commission' $jobDetails = 'تفاصيل الوظيفة' $btn_text = 'Apply on company website' $confidentialExists = false $showCompany = (int) 1 $mainCheck = (int) 1 $confidentialThumbClass = '' $cdnImageThumbPath = 'https://cdn.laimoon.com/profileimages/thumbnail/' $companyPageTitle = 'EE'include - APP/View/Jobs/externalview.ctp, line 206 View::_evaluate() - CORE/Cake/View/View.php, line 948 View::_render() - CORE/Cake/View/View.php, line 910 View::render() - CORE/Cake/View/View.php, line 471 Controller::render() - CORE/Cake/Controller/Controller.php, line 948 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 194 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162 [main] - APP/webroot/index.php, line 115
الشركة المعلنة عن الوظيفة
EE
-
Customer Service Skills Course Line89 درهم
1,322 درهممدة الدورة التدريبية: Upto 3 Hours -
Call Centre Training Brentwood Open Learning College140 درهم
1,506 درهممدة الدورة التدريبية: Upto 200 Hours
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https://uk.jooble.org/external/-6122160713181525888?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_uk&extra_ars_request_id=6b730b22b991848f58e1430defdd55f0