Senior Product Designer

ABOUT THE ROLE Join us and have a positive impact on the hospitality industry by designing frictionless and engaging experiences for venues, staff and guests.

You'll work collaboratively with Product Managers, Engineers and other Product Designers, infusing your user-centred thinking to support all areas of the business.

The perfect candidate for this role is a data-driven designer with equal parts creative eye and analytical rigor. You'll take ownership of the design of a product area, build confidence in solutions and work iteratively, while considering the larger picture of your work on the hospitality industry.

We believe in hiring bold, smart people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't match exactly with the points outlined here, we still encourage you to apply.

We're open to this role being based in either Melbourne, Sydney or remote from anywhere in Australia or New Zealand.

WHAT YOU'LL DO Be responsible for the end-to-end design of me&u's products that drive guests to return to venues time and time again - these are our marketing and growth tools.Contribute to product strategy and identify opportunities to improve and build upon our productsWork closely with the team to investigate user problems & design interactive experiences to solve themCreate, collaborate, and iterate on flows, prototypes, and high-fidelity visualsUnderstand business needs and technical constraints to find the best possible outcomePlan and conduct user interviews, user surveys, usability tests and run internal workshopsPair with engineers to ship high quality solutions and improvementsShare your work early and often with others and foster an open culture to help make unified decisionsWHAT YOU'LL NEED You have strong knowledge of design systems, interaction design, and information architecture principlesYou have experience conducting user research & making decisions based on dataYou can lead projects from end to end & effectively collaborate with cross functional teamsYou have excellent communication skills, and the ability to articulate complex design concepts in simple termsYou love tackling ambiguous problems and shaping them into clear goals and easy to understand solutionsYou have design leadership traits and/or experienceYou interpret data and qualitative feedback to make fast design decisionsYou can present your designs and insights with stakeholders in an engaging and succinct way to help convince others of your reasoningYou have experience using industry tools such as Figma, Dovetail and NotionYou have a growth mindset. Our team moves fast!NICE TO HAVE You have experience working on B2B SaaS products or complex enterprise appsYou're experienced with UX writing and can write instructional copy that is helpful for users whilst aligned with our brand tone of voiceYou're excited to share your knowledge or skills with others, levelling up those around youYou care about designing for all users, and consider accessibility and localisation as part of your processYou care deeply about the hospitality industry. You're constantly observing your experiences at venues to think about how they could be improved and are interested in getting to know the operations of a restaurantYou know what it's like working in a high growth scale-up, bringing an entrepreneurial spirit and a desire to own projects from start to finish

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