Credit Specialist

My Financial Services client based in Galway are looking to add a Credit Specialist to be part of their growing dynamic team . Thrive in a collaborative environment, where innovation is celebrated, and career growth is prioritized. Excellent work-life balance and hybrid working also. Responsibilities

• Administration and collection tasks associated with delinquent accounts
• Communicating with customers for the collection of payment on past due accounts via phone/email/letter
• Negotiation with customers to enact payment plans and settlements
• Retention of detailed records
• Respond to customer queries and inquiries
• Adherence to company and regulatory guidelines
• Ability to work in a fast-paced environment

• APA Qualification
• Minimum of 3 years collections experience
• Credit Paper Management preferred
• Proven track record in credit management
• Strong numerical, negotiation and analytical skills
• Strong communicator with excellent telephone manner
• Excellent time management and organisational skills