ORACLE GUIDED LEARNING (OGL) LEAD

JOB REQUISITESRole SummaryAs an Oracle Guided Learning (OGL) Lead, you are primarily responsible for supporting and developing new Guided Learning contents based on business requirements. Candidates need to have 1-2 years of relevant experience of implementation and/or supporting content development, testing on Oracle Guided Learning module. ResponsibilitiesTest and validate OGL artifacts, smart tips and beacons based on Oracle best practice recommendations.Revise OGL material related to software updates, changes in processes. Create, revise, and manage content in OGL that is clear/concise.Prepare, review, and maintain OGL guides including messages, surveys, smart tips, beacons, and process guides. Complete revisions of all material related to software updates, changes in processes, and ensure all Oracle Guided Learning material is relevant and current. Document the guided learning development process, including design decisions, best practices, and maintenance procedures.Lead a team of OGL developers in day-to-day tasks. Manage and maintain OGL guides within Jira and the OGL console.Organize and prioritise your work and the work of other developers.Train new employees on OGL and Jira as required.Experience supervising and managing a small team including team building.Experience with video and audio recording/editing software is preferred.Experience working and collaborating within a multidisciplinary professional environment is preferred, including with technical and business stakeholders.Ability to evaluate and optimize to improve effectiveness and accuracy.Advanced problem solving, critical thinking and troubleshooting skills with the ability to identify root causes of issues and provide solutions.Self-motivated and proactive, able to learn quickly and apply new concepts, tools, and applications.Expert English verbal, interpersonal and written communication skills.Key Competencies / SkillsExcellent active listening skills.Exceptional communication skills, both written and verbal.Ability to clearly articulate messages to a variety of audiences.Ability to establish and maintain strong relationships.Flexible and adaptable; able to work in ambiguous situations.Resilient and tenacious with a propensity to persevere.Forward looking with a holistic approach.Must be a team player and able to work collaboratively with and through others.Acute business acumen and understanding of organizational issues and challenges.Ability to interface with team members and other project managers and program managers in distributed environment.Excellent communication, co-ordination, and organization skills. Go getter attitude.QualificationsBachelor's degree in computer science, Information Systems, Human Resources, or related field.At least 2+ years of experience with creating and managing guided learning tools for Oracle or other enterprise system is preferred.Excellent communication, interpersonal, and problem-solving skills.Ability to work independently and as part of a team as well as leading OGL developers and testing teams if needed.Attention to detail and quality.Certification in Oracle OGL is preferred. PRB