Payroll Supervisor [ERP & US payroll]

JOB DESCRIPTION OVERVIEWAs the Payroll Supervisor, you will be responsible for supporting and leading the Payroll (Restaurant) team. You will be responsible for ensuring timely and accurate processing of payroll including resolution of complex payroll issues impacting Restaurant team members. This position supervises the Payroll team in completing payroll processes and will hold the team accountable for meeting service level agreements, reducing errors, ensuring compliance, and meeting tight weekly deadlines. The position is also responsible for running pay calculations, creating reports, and reviewing and approving final documentation each pay period which will be saved for internal / external audit and backup.This role will also coordinate team training and provide support to the Payroll Manager.Successful candidates are passionate and enthusiastic about helping others, eager to learn new skills, and are detail oriented. They enjoy problem solving in a fast-paced environment based in ourHyderabad Support Center.RESPONSIBILITIES:Supervise and provide support for all Payroll functionsPrepare, process, and generate Restaurant payroll via WorkdayAudit, review, and reconcile Restaurant payrolls on a weekly basisReview supporting documentation/backup for weekly audit reports distributed to Payroll CoordinatorsAssists in Training (virtual and in-person) and Development of Payroll Team Members and New HiresResponsible for team-building activities and trainingDocument and maintain best practices, including SOPs, for payroll processing and implement new procedures as neededMaintain a high level of customer service through timely resolution of escalated issuesImport Time and Bonus filesComplete Retroactive payments and audit differencesAssist with research and resolution of complex payroll related mattersMaintain a high level of confidentiality for all payroll-related itemsSupport the Payroll Manager by handling escalations and internal/external auditsCompletes ad hoc projects and other duties as assigned by payroll leadershipEDUCATION & EXPERIENCE QUALIFICATIONS:4-year degree or equivalent work experienceMinimum one year of management or supervisory experienceUndergraduate degree in business, accounting, or related field preferredFCP or CPP preferred3 5 years ofpayroll processing experience requiredExperience with Workday or comparable software preferredKnowledge, Skills, and Abilities:Strong computer skills including Intermediate Microsoft Excel skills ( VLOOKUP, Pivot Tables)Strong technical, analytical, and problem-solving skillsExcellent interpersonal, oral, and written communication skillsStrong organizational skills with great attention to detailMust have the ability to work in a fast-paced environment, under pressure, and meet critical deadlinesAbility to maintain strict adherence to outlined proceduresAbility to have a flexible work schedule due to work volume fluctuations ATS