Customer Success Specialist Jobs in Dubai | Aramex Careers
دوام كامل
في Aramex
في
UAE
نُشرت يوم April 20, 2024
تفاصيل الوظيفة
Customer Success Specialist Jobs in Dubai | Aramex Careers
For More Top Organization Jobs Click HereJob Responsibilities:
- Focal point for customer’s shipping requests for land, sea and air freight. Coordinate with internal operations on all shipping requests.
- Provide freight solutions to customers for land, sea and air freight.
- Develops relationships with allocated customers
- Manage end to end shipment life cycle liaising with all internal and external stakeholders
- Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution
- Provides spot quotations and closes contract
Job Requirements:
- 3-5 years’ experience in Freight Forwarding / Freight in general – mandatory experience
- 2-5 years’ experience of Customer Service preferably handling key business clients
- Good product knowledge (land, sea and air freight)
- Working knowledge of transportation management systems (TMS)
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