Section Manager: Charge Room

REQUIREMENTS

Certificate in a Technical/ Engineering/ Electrical discipline (NQF 5)

Trade Tested Artisan (preferably Electrician or Millwright)

Certificate in Accounting and Leadership

Diploma in a Technical/ Engineering/ Electrical discipline (NQF 6) advantageous

Bachelor's Degree in Engineering (NQF 7) advantageous

Up to 10 years experience in the electrical production/ operations field in a manufacturing environment of which up to 5 years should be at a supervisory level

Computer literacy (MS Office Suite; other relevant discipline-specific software programs)

Knowledge of production processes and related systems

Action-oriented

Problem-solving and analytical skills

Planning and organizing

Supervisory skills

Customer focused

Resilient

Communication skills, both verbal and written

RESPONSIBILITIES

PRODUCTION OPERATIONS

Designs and implements a system to achieve the most effective methods of production, within laid down working specifications, whilst improving the product, work-flow and performance

Ensures all methods and standards are reflected on the system and implemented in the respective areas

Monitors the output/ man-hour levels from each area, within the division and by shift

Investigate abnormalities, and missed goals and develop sufficient plans to rectify

Develops plans in conjunction with the shift supervisors, engineering and service divisions to improve methods/ machines, processes, output and productivity

Production systems in place (reflective of operational timelines, performance indicators, productivity and work specifications)

Standards, procedures and methods implemented (as per implemented production system)

Production output/ man hours monitored and recorded (statistics available)

Collaboration with respective stakeholders to initiate and implement improvement

MAINTENANCE CONTROL

Works with production control and all MMIS planners to set up viable and realistic schedules to meet targets

Ensures parts are available beforehand by liaising with the engineer, zone engineer and charge hands

Ensures work is completed within specified, stipulated times and optimal machine operation

Collaboration with relevant departments - targets and timelines achieved

Parts availability

Work schedules adhered to

Machine operation optimal - availability % and downtime minimized

COMPLIANCE

Operates within controls and procedures to ensure the integrity of the company

Identifies and monitors risks within own department and area of responsibility

Assists in the maintenance of a risk register, reports discrepancies or areas of concern to management

Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful and irregular expenditure

Compliance with applicable controls and procedures

Risks identified and monitored - risk register in place

Risks reported to the manager

Availability of documentation and records

Cost and expenditure monitored - waste minimized

CUSTOMER SERVICE MANAGEMENT

Maintains effective working relationships with customers (both internal and external) towards rendering the highest quality of services

Represents the company in meetings with relevant stakeholders

Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with the company's core values

Reports to management on internal stakeholder-related matters

Stakeholder/ customer satisfaction index

Compliance with applicable legislation and regulations

Problem resolution promptly (comebacks minimized)

Compliance with applicable legislation and regulations

SLA requirements upheld

STAFF SUPERVISION

Ensures that all employees have signed performance agreements

Monitors and measures performance quarterly by conducting employee appraisals

In collaboration with HR, identify staff performance objectives, potential areas of development and action plans where necessary

Ensures ongoing training and development of employees

Addresses employee relations matters fairly and promptly

HR policies are in place and adhered to

Performance contracts in place

Performance appraisal sessions were held

Performance objectives set and achieved

Feedback received from employees

Training and development plans in place

ER matters attended to

COST AND FINANCIAL CONTROL

Contributes to the budget preparation process

Compile and submit cost reports

Promotes and communicates the effective, efficient, economical and transparent use of financial and other resources

Monitors and controls expenditure against budget, ensuring spending occurs within budgetary limits and company financial guidelines, and reports deviations to the direct manager

Explores opportunities to control and reduce costs

Budget input was provided and implementation was successful

Cost-saving initiatives presented and implemented

Waste prevented and expenditure minimized

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