Business Development Executive

Responsibilities Strategy Inbound and outbound NTB sales & activation

• Engage NTB clients (any segment) who are employees of corporates with whom RB has done a deal
• Engage via on-site marketing/road shows, or via employee lists provided by corporate
• Initial primary focus on payroll account and anchor products in respective job role, gradually broadening to full range of retail products
• Pre-send product bundles description and bank proposition
• Conduct remote KYC
• Collect all documents required for account opening
• Operational quality - Errors free customer application & documentation. Minimize Sales Errors
• Practice appropriate sales and marketing skill
• Business
• Connect with identified employees
• Explain proposition & requirements in full
• Segment focus, customer focus needs-based selling

• Pre-send product bundles description and bank proposition
• Conduct remote KYC
• Collect all documents required for account opening
• Operational quality - Errors free customer application & documentation. Minimize Sales Errors
• Practice appropriate sales and marketing skill

• Connect with identified employees
• Explain proposition & requirements in full
• Segment focus, customer focus needs-based selling
• Meet in person
• Listen and determine further needs
• Segment focus, customer focus needs-based selling
• Set up anchor products
• Initiate discussion to cross-sell
• Educate and conduct initial set up for online, ATMs & Client
• Centre
• Deepen customer relationship and maximize penetration

• Ensure awareness and adherence to all policies, guidelines, procedures and local regulatory requirements.
• Ensure adherence to the risk management framework.
• Conduct CDD, MLP and TCF diligently
• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and CDD.
• Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.
• Read, understand, and comply with all provisions of the Group Code of Conduct.
• Zero Tolerance on Fraud and Misspelling
• Attend all required Trainings

• Understand and adhere to the Client Acquisition GPS
• Compliance with regulatory requirements
• Complete time to time training on CDD, AML, Mis-selling and other customer protection principles
• Ensure complete adherence to Principles & Policy of Treating Customers Fairly

• Display exemplary conduct and live by the .
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles

• Head of Client Acquisition
• Head of Retail Product
• Client Experience
• Performance Management
• Credit and CPBB Operations

• Product Knowledge
• Communication Skill
• Saleability
• Process & Quality
• Market Knowledge