SAP Senior ALM Enterprise Applications Consultant

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SAP Senior ALM Enterprise Applications Consultant

Apply locations Johannesburg, South Africa time type Full time posted on Posted 30+ Days Ago job requisition id R-105544 Want to be a part of our team? Dimension Data is a proud member of the NTT Group, a global IT powerhouse headquartered in Japan. As part of NTT, we deliver a wide range of IT services and solutions to clients around the world. Although the Dimension Data brand was retired in some parts of the world in 2019, it remains well recognized in the Middle East and Africa. Join us and become part of the NTT family as we continue to provide innovative solutions that help our clients achieve their business objectives. Responsible for setup and installation of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions. Works directly with the client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide installation support remotely. Working at NTT What will make you a good fit for the role? Summary As an SAP Senior ALM Enterprise Applications Consultant, you will provide consulting services to clients for support as well as projects in the ALM space. You will be working with business users on their SAP applications and integrating them into our products following the necessary internal or client processes required. You will also help businesses use these solutions more effectively for further development of the systems and processes within an organization. You will be responsible for technical and functional configuration, administration, documentation, development, implementation, training, and support of application lifecycle management functionality that NTT / Dimension Data provides to our customers. You will be working in a highly skilled dynamic ALM team across multiple clients for support and projects. You will be required to provide assistance and consultation to individuals across the organization within cross-functional teams adhering to the values of DD / NTT. You will engage in forward thinking team sessions where you are encouraged to provide input and will receive transparency on the ALM team ways of work and achievements including future opportunities in the ALM space. Requirements Leverages fluency in technical languages, Application Lifecycle Management methodologies, application configuration, implementation and troubleshooting Demonstrates knowledge of software development life cycle, modelling of business processes, application design patterns, business/functional documents. Estimates to high level business requirements and provide options analysis and effort required Demonstrates knowledge of ALM concepts and methodologies including ITIL, Change Control Management, Testing concepts, BPMN and release strategies Documents, maintains and enhances ALM functionality for productive use at clients Resolves support issues involving production systems Drives adoption and value add of ALM functionalities Execute on authorization troubleshooting when required Key attention to client and business processes and procedures Stay current with SAP ALM developments and techniques, research new functionalities and tools, proactively recommends improvements Interfaces with client and internal business solution and Basis teams. Skills & Experience Experience in the following SAP Solution Manager Implementation (Build) modules:

• Process Management (Solution Documentation)
• Test Management
• Change Control Management
• Requirements Management
• Release Management

Experience in the following SAP Solution Manager Operations (Run) modules:

• IT Service Management
• System Monitoring
• Job Monitoring
• Integration Monitoring
• Focused Insights

Work as SAP Technology SME in SAP ALM Understanding of authorization concepts within the ALM space Development of standards and procedures for the ALM processes and their relevant functionality Working experience in SAP implementation projects using Solution Manager as the delivery tool for Requirements to Deploy Able to communicate clearly and effectively with all levels of management. Must have strong analytical and problem-solving skills, an ability to work independently, and the ability to multi-task Key attention to documentation and processes Comfortable with presenting and training key ALM concepts, processes, and functionality usage Experience in regulated environments (Pharma, etc.) SAP Cloud ALM experience advantageous. PCOE experience advantageous. Qualifications Minimum 5 years of experience in SAP Application Lifecycle Management consulting SAP ALM Certification required SAP openSAP ALM courses completion required ITIL Certification advantageous. #dimensiondatacareers Equal Opportunity Employer NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

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