Associate, Risk & Controls, Consumer Banking Operations, Technology & Operations

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities

• Responsible for the identification, reporting and escalation of emerging operational risk through the execution of Group's operational risk management framework tools.
• Effective management of operational risk issues, including timely reporting, root cause analysis, recommendation of corrective and preventive actions and tracking them to closure
• Perform periodic control validation, risk assessments on Ops processes, and Control Quality Assurance (CQA) testing for Ops Risk Metrics/KRI/GLAO to ensure compliance with the Group's policies, standards/guidelines and risk exposure are within risk appetite.
• Perform deep dives of operational processes and landscape reviews, including General Ledger Account Ownership processes (GLAO).
• Perform risk reviews for new processes arising from new product launches, transfer of activities or process automation.
• Support the execution of business initiatives under the Ops Risk Metrics/GLAO & MJE remit, from requirements gathering, UAT till implementation.
• Promote risk awareness and compliance with Group's policies, standards and guidelines by conducting periodic operational risk trainings and workshops.
• Liaison party with other control functions such as Group Risk/Compliance/Finance for advisory matters.

• Degree in Accountancy, Business or Banking and Finance will be preferred
• At least 5 years of experience in Banking Operations, with knowledge of Reconciliation, Projects Management and Operational Risk/Controls within Financial Services
• Familiarity with Consumer Banking Operations and/or Wealth Operations will be an added advantage
• Meticulous and analytical
• Good control mindset and the ability to understand a broad range of operational issues
• Good understanding of Microsoft Powerpoint, Excel and Word
• Team player with strong inter-personal and communication skills