الصفحة الرئيسية الإمارات العربية المتحدة دبي Telephone Operator
Telephone Operator
دوام كامل
في Dubai Marine Beach Resort & Spa في
Dubai, UAE
Telephone Operator دوام كامل في Dubai Marine Beach Resort & Spa في Dubai, UAE
ويبرز العمل
نُشرت يوم March 25, 2019- خلفية مهنية في
- المستوى الوظيفي Junior/Entry Level
-
الراتب
AED 1,100 - AED 1,200 /شهر
(Fixed Salary)
تفاصيل الوظيفة
We are currently looking for young, dynamic, self-motivated Front Office professionals who want to move their careers forward.
As a Telephone Operator, you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:
Receive each guest call in a professional and friendly manner
Maintain effective communication with all related department to ensure smooth service delivery
Handle every query in a polite and courteous manner and exceed guest expectations
Ensure guests are greeted by name upon calling as per the Rotana Standard
Maintain an up to date knowledge of the hotel and local services
Maintain an awareness of guest profile through the Opera guest profile system
Complete management's long distance call vouchers and record them on the trafficking sheet
Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard
Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls
Take messages for guests and management as per the required standard.
Education, Qualifications & Experiences
You should ideally have a diploma/degree in the hospitality field with similar previous work experiences. Excellent written and verbal English communication skills along with strong voice modulation abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
Other benefits
Sharing Accommodation, Meals
The Recruiter will first read your answer to this question
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عرض جميع الأسئلة(لن تتم حفظ إجابتك)الشركة المعلنة عن الوظيفة
Dubai Marine Beach Resort & Spa
Located at the beginning of the most prominent area of the city, the Jumeirah Beach Road, Dubai Marine Beach Resort & Spa is only minutes away from the Burj Khalifa and the Dubai Mall, 15 minutes from Dubai International Airport. Other exclusive shopping malls are within walking distance as well as some of the Dubai's most magnificent sightseeing locations.
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الشركة المعلنة عن الوظيفة
Dubai Marine Beach Resort & Spa
Located at the beginning of the most prominent area of the city, the Jumeirah Beach Road, Dubai Marine Beach Resort & Spa is only minutes away from the Burj Khalifa and the Dubai Mall, 15 minutes from Dubai International Airport. Other exclusive shopping malls are within walking distance as well as some of the Dubai's most magnificent sightseeing locations.
-
Opera PMS Hotel Booking Software 1TRAINING172 درهم
1,224 درهممدة الدورة التدريبية: Upto 2 Hours -
Hotel and Hospitality Management Diploma John Academy93 درهم
1,469 درهممدة الدورة التدريبية: Upto 12 Hours
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