مدة الإعلان منتهية المزيد F&B Service Operation الوظائف

الصفحة الرئيسية الفلبين F&B Service Operation Manager

F&B Service Operation Manager
دوام كامل في L' Fisher Hotel في Philippines

F&B Service Operation Manager دوام كامل في L' Fisher Hotel في Philippines

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ويبرز العمل

نُشرت يوم February 26, 2019

تفاصيل الوظيفة

Education level - college graduate

Communication skills - proficient in verbal and written English

Soft skills:

  • solid customer service, speaking, problem-solving, leadership, organizational and managerial skills; 
  • proven track record in leading a team; 
  • with strong analytical, communication, and inter-personal skills; 
  • critical-thinking and reasoning abilities; 
  • ability to meet deadlines and multitask; 
  • administrative and communication skills, such as those associated with giving orders and providing direction to the service staff; 
  • mentally alert, attentive to details, has good/sound judgment 

Technical skills:

  • computer literate;
  • knowledgeable with recipe and menu database software, inventory management software, point of sale (POS) software and computerized cash register systems 

Experience - with at least 5 years experience in Food & Beverage management, handling a managerial position focused mainly in service excellence and revenue generation

Duties:

-Inspects dining room associates to ensure they are in proper and clean uniforms at all times

-Receives and handles complaints concerning food and beverage of service

-Serves as liaison between dining room and kitchen staffs.

-Assure that all side work is accomplished and all cleaning of equipment and storage areas are completed according to schedule.

-Direct pre-meal meeting with dining room personnel

-Relays information and policy changes and brief staff

-Assures the correct appearance, cleanliness and proper set up of the dining room

-Check the maintenance of all equipment in the dining room and reports deficiencies

-Produces sales analysis reports from POS system or IFCA.

-Assists in inventory of dining room items including silverware, coffee pots, water pitchers, salt and pepper shakers and sugar caddies.

-Maintains a warm and friendly demeanor at all times

-Assists in monitoring and controlling Food and Beverage expenses and payroll

-Approached all encounters with guests and associates in an attentive, friendly, courteous and service oriented manner

-Maintain regular attendance in compliance with the hotel standards as required by cheduling, which will vary according to the needs of the hotel.

-Plans room set up based upon anticipated guest counts and client's needs.

-Take reservations and checks table reservation schedules

-Assists with on-going training of all F&B associates

-Maintain knowledge and understanding of each service and see that services are continually executed at the expected level and updated

-Review and performs duties of all F&B outlets to ensure procedures and quality standards are met.

-Assists with coaching, counseling and conduct performance appraisals for associates.

-Attend meetings as required by management

-Perform other duties as required by management


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