Requirements:

• Excellent communication skills in Polish and English (both verbal and written)

• With minimum of 2 years in college

• Must be computer literate

• 1-2 years' service desk experience is an advantage

• Willing to work on shifting schedule

• Willing to work in Taguig City

• Can start ASAP

Responsibilities:

• Provide appropriate resolution to technical issues/concerns

• Handle, manage and resolve queries via phone and email

• Handle first level of technical support

• Troubleshoot system and network problems

• Provide support, including procedural documentation and relevant reports