Job description:

We are looking for a passionate Account manager who will partner with our customers and ensure their
 long-term success. The Account manager role is to manage a portfolio of assigned customers, improving  their entire customer experience to ultimately ensure their loyalty and the renewal of ;

Key Responsibilities:

- Operate as the lead point of contact for any and all matters specific to your          customers

- Build and maintain strong, long-lasting customer relationships.

- Collaborate with sales teams to ensure growth attainment by trainings for example

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives

- Prepare reports on account status

- Assist with high severity requests or issue escalations as needed.

Requirements:

- Proven work experience as an Account manager, Key account manager or other relevant experience

- -Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the

- organization, including executive and C-level

- Solid experience with CRM software and MS Office

- Experience in delivering client-focused solutions based on customer needs

- Proven ability to manage multiple projects at a time while paying strict attention to detail

- Excellent listening, negotiation and presentation skills

- Excellent verbal and written communications skills

- BA/BS degree in Business Administration, Sales or relevant field

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