Responsibilities:

•    To ensure all outlets meet the CSI target set and agreed with MBM            

•    Continuous CSI improvements - develop and implement CSI programs and activities.

•    Liaison with Principal, MBM on CSI ;           

•    Working closely with CSI committee at dealership - follow up with regards to action plan and monitor the ;           

•    Weekly submission of group customer database for CSI survey to MBM.

•    Mystery Shopping Program - Provide analysis and produce action plan    

•    Conduct training/ coaching specially to new hires on the CSI related matters                                    

Requirements:

•    Diploma / Degree

•    Min 3 years working experience with CSI

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Kindly indicate the following details in :

1. Current and Expected salary

2. Reason for leaving for current and previous employment

3. Earlier availability date

4. Position that you are applying for

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities/references.