Job Purpose

To ensure service delivery at every point of sale in the Food and Beverage Department. He or she therefore supervises and co-ordinates the Food and Beverage Department.

Key Responsibilities

To ensure that the customer promise is delivered and that customers are satisfied within the framework of financial targets set.

To ensure that guests receive high quality service

To ensure that the applicable regulations are complied with

To be responsible for his or her own results

To optimise the supply chain and the use made of raw materials