French Fluent Retention Agent
دوام كامل
through Betting Connections في
Sliema, Malta
ويبرز العمل
نُشرت يوم November 6, 2019تفاصيل الوظيفة
On behalf of our client, a top lottery provider based in Malta, we are looking for a Retention Agent to work in sunny Malta. The job is an excellent opportunity to experience everything Malta has to offer.
Key Responsibilities:
Retention Agent will be in charge of carrying out outbound Retention to:
Promote the company's products and services
Retention - continuous relationship management ( Retention of previous converted deals, management of customer account, upsell customer deals, while constantly increasing their LTV)
Meet targets and deadlines, within a goal-oriented environment
Requirements:
Fluency in French
Self-motivated and goal-oriented with a strong will to succeed
1-year experience in positions such as Credit Control agent or any position related to preventing cancellation of products in call center environments
Capable of reaching daily/weekly/monthly targets based on Retention Agents plan
Excellent communication skills (verbal + written)
Team player attitude
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