As a front desk associate at UnionSPACE Thailand, essential responsibilities revolve around providing excellent services to members and guests.

Duties and Responsibilities:

- Answering phone calls.

- Setting and checking members and guests in and out for appointments.

- Greeting members and guests upon arrival.

- Re-engaging inactive members.

- Keeping management apprised of member concerns and following manager's policies, procedures, and direction.

- Accepting constructive criticism in a positive manner and using it as a learning tool.

- Upholding the UnionSPACE brand's core values of optimism, gratitude, excellence, consistency, and empathy.

- Staying updated on retail products and promotions.

- Recognizing and supporting team goals and creating and maintaining positive relationships with team members.

- Provide general support to visitors

- Act as the point of contact for internal and external clients

- Liaise with the executive to handle requests and queries from Centre Manager, Sale Manager, and Marketing team.

What does it take to Succeed?

Qualified candidates will:

- Thai Nationality, ;

- Fresh graduate is welcome.

- Have a high school diploma or equivalent.

- Having strong phone and computer skills.

- Have previous customer service experience (preferred).

- Be able to prioritize and perform multiple tasks.

- Work cohesively with others in a fun and fast-paced environment.

- Communications and Personal Interactions

- Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised location's management and team.

- Maintain client confidentiality.