Primary Objective:

• Ensure technical documents such as program specifications, procedures, user manuals, test plan, migration plan and checklist is composed accordingly and up-to-date.
• Acts as first tier in alert response and incident resolution and escalate to vendor for resolution.
• Identify and analyze system or application problems.
• Liaise with users for application related issues/enhancement discussion.
• Tracks the resolution of any system or application problems.
• Assist in user acceptance testing, training and roll out of software and applications development.
• Assists in extraction of information and reporting activities.
• Assume responsibility of other relevant tasks as assigned from time to time.

Qualification:

• Minimum of Degree in Information Technology, Computer Science, Management Information or equivalent.

Experience:

• Minimum 2-3 years related experience in Oracle/MS SQL development tools, and programming languages such as PHP, PL/SQL, Oracle Form, JAVA and JAVASCRIPT will be advantageous.

Knowledge/Skills/Competencies:

• Knowledge of SQL databases preferably Oracle and MS SQL.
• Creative and result oriented, excellent communication, writing and analytical thinking and troubleshooting skills.
• Preferable - Software Development Life Cycle (SDLC).