Associate HR - HR Operations Service Delivery

**Job Description Summary**:In this role, you will be responsible for executing on multiple HR processes and supporting the HR team across all HR service categories including Benefits, Payroll, onboarding, offboarding, Workday data maintenance, reporting, metrics and more. Develop an in-depth, wing-to-wing knowledge of company HR operations systems & processes. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed. Identify and resolve operational issues and support process improvement. Promote "Best in Class" service while developing effective relationships and working cross functionally with internal teams and suppliers.HR Administration- Deal with all customer enquiries in a professional, courteous & timely manner- Consistently follow defined HR processes, challenging steps that may not make sense / add value- Maintain process documentation in accordance with local labor, legislation, policies & Data Privacy regulations- Provide and maintain documentation of HR lifecycle and employee lifecycle and other HR processes- Maintaining Workday database, ensuring highest standards of completeness, accuracy and compliance with relevant legislation HR and regional Global Operations HRPartnership- Develop a strong working relationship with the GE HR and HR CoE community through timely and accurate administration of HR processes, ensuring effective communication and early identification of requirements & any service issues- Proactively telephone HR and regional HR CoE partners & customers to ensure timely resolution of transactions- Actively seek customer feedback & use it to improve our service offering- Deliver on commitments, manage expectations & keep customers informed on progress -taking clear accountability and ownership throughout the process- Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE policy requirements**Qualifications/requirements**- Success in a highly professional Customer Operations or HR Administration role, ideally within a multi-national organization- Experience of working in a fast-paced, customer-oriented environment- Comfortable delivering against quantitative and qualitative performance metrics- Strong IT skills including Excel, Word and Workday- Confidentiality & controllership mindset**Additional Information**:**Relocation Assistance Provided**:No