Customer Service Internship
تفاصيل الوظيفة
Contacting clients through the whole cycle from ordering till reception of the final products- Maintain accurate and detailed records of customer interactions, feedback, and resolutions.- Monitor and assess customer feedback to identify trends and areas for improvement in service and product quality.- Collaborate with other departments to solve customer service complaints.- Assisting with the development and implementation of service policies, and explaining these to staff and customers.**Qualifications**:- Bachelor's degree in business administration or any relevant field.- Interested in a customer service role.- Familiarity with point-of-sale (POS) systems and customer relationship management (CRM) tools is a plus.- Can commit at least 3 months.**Benefits**:- Competitive salary.- Flexible hours.- Free food and drinks.- Friendly Environment.- Access for a lot of online courses.- Sessions and talks on IT technologies and Business to increase the knowledge of our employees.- Fun Environment (PlayStation 4, playing puzzles together).**Working Conditions**:- Location : Alexandria.- Days off: Friday & Saturday
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