Organisational Change Manager

Robert Walters is a global, specialist professional recruitment consultancy.

"Our story begins in 1985, when our CEO, Robert Walters, opened the first office in Central London. Rob has led the company ever since and has the same passion and commitment today.

Over the last 30 years the business has grown and so has our ambition. We now operate across 27 countries and employ over 3,000 people. It's a powerful success story built on the strength of our people.

Organizations rely on us to find high quality professionals for a range of specialist roles. Professionals who are looking for a new role, whether it's on a permanent, interim or contract basis, trust us to find them their ideal job.

I believe that Robert Walters is something special. But I and others in the company never forget that the most important person to us is you - whether you're a hiring manager or a job seeker."

Giles Daubeney, Deputy CEO, Robert Walters

My client is a worldcalss global finacial services firm seeing an Organisational Change Manager (OCM) who will coordinate and lead change management activities for projects and initiatives that drive transformation across the organisation. With a strong focus on embedding project-related change, the OCM will develop and implement strategies to ensure stakeholder buy-in, adoption of new processes, and successful delivery of project outcomes across the portfolio of change.

Key Responsibilities

Change Management Strategy & Planning

Develop comprehensive change management strategies and plans for projects, including stakeholder engagement, communication, training, and impact assessments.

Collaborate with project managers to integrate change management activities into project plans.

Assess the organisational readiness for change and recommend strategies to address gaps.

Implement frameworks that are appropriate to CVC's level of project execution change management capability.

Stakeholder Engagement

Identify and analyse stakeholders affected by the project and develop tailored engagement plans.

Create and facilitate an awareness of the objectives of change management in a project delivery context, and ensure it is proactively initiated at the optimum time during the project initiation phase.

Closely collaborate with the project sponsor and business owners, helping them understand their roles in driving and supporting change.

Facilitate workshops and focus groups to capture stakeholder feedback and address concerns.

Demonstrate sensitivity to the impacts of Change Management on areas unfamiliar with Change methodologies.

Ensure all key role-players formally accept the change management plan and timelines, as well as their accountable actions within the plan.

Process Optimisation

Where needed, represent stakeholders' best interests in the evaluation and design of new business processes to ensure they are usable and considered empathetically

Communication

Create and deliver clear, targeted, and impactful project communication plans to inform stakeholders and maintain alignment.

Develop key communication materials to support change initiatives.

Monitor communication effectiveness and operate as a quality control gate for communications across the projects.

Training & Development

Conduct training needs analyses to identify operational process changes and identify gaps - related to the project change.

Design, deliver, or coordinate training programs to ensure stakeholders have the necessary skills and knowledge.

Develop user guides, quick reference materials, and e-learning resources.

Change Impact Assessment

Conduct change impact analyses to understand how project changes affect people, processes, and technology.

Define success metrics and develop mechanisms to measure the impact of change.